airacer inc レビュー 

First time using Airacer for our World Cup trip. My husband is a huge soccer fan so this was a special trip for us. Jason was really helpful and they even arranged planeside pickup and drop off which was great. Everything was easy and we had a really nice trip

Their business profile listed an address started by 1740, but when I personally went there in 2023, building security told me the company had moved years earlier. I immediately sent Airacer a video showing what I found. Despite that, the same address continued to appear in customer contracts for some time. I had to raise the issue several times before the Google listing was finally updated.

I have also noticed that negative on googļe reviews seem difficult to find including mine, which, in my opinion, makes it harder for potential customers to see a complete picture of customers’ experiences.

After I posted my review on Trustpilot, many additional reviews appeared. That raises several questions:

If these customers were satisfied, why did so many reviews appear only after serious concerns were raised publicly on trustpilot?

Were those customers previously encouraged to leave reviews, or did that happen only after criticism became public?

Why was the outdated address still being used in customer contracts after I brought it to the company’s attention?

If transparency is important, why weren’t these issues corrected sooner?

I also found what appears to be a positive review from someone who publicly identifies as an Airacer employee. If that person is an employee, should customers be told that relationship when evaluating the review?

These are questions based on my personal experience and the information I have gathered. Even they reported every single review they i did, after trustpilot understood that they were okay (evidence included) and did not violate the guidelines they put them back. I encourage anyone considering doing business with Airacer to do their own research, compare information from multiple sources, and carefully review all available evidence before making a decision.

I’ve been using Airacer for years, mostly for flights between New York and Geneva. I’ve booked with them so many times that I honestly couldn’t tell you the exact number. I met the team in person in New York once. Everyone was friendly and easy to talk to. At this point, I know who I’m dealing with, so whenever I need a flight, I usually just call them. I’ve had a good experience over the years and will most likely keep using them.

Flew from LA to Cancun with our baby and I was a little worried about how the flight would go. She ended up sleeping almost the whole time, even during takeoff and landing, which I definitely wasn’t expecting. Having a flight attendant onboard helped a lot too. Honestly the whole thing was much easier than I thought it would be

Recently flew with Airacer on a Gulfstream G650ER from Santa Ana up to New Jersey. Chartering can sometimes be a hassle with logistics, but their team kept everything clear and straightforward. Handler pick-up and drop-off went smoothly on both ends. Really solid service all around

I booked a Gulfstream G-IVSP, but Jason surprised me with a G550 instead. I definitely wasn’t expecting that. The jet was really nice, and my girlfriend loved it too. I’ve booked with them a few times before, and I’ll definitely book with them again.

We were about 20 minutes late getting to the airport, and I was already stressed. Cecilia didn’t rush us at all. She just told us to drive safely. The captain was still waiting when we got there. I felt bad for being late, but they were really nice about it.

I’m based on the West Coast but travel to the East Coast all the time. I used to bounce around between different charter companies, but I started using Airacer a few years ago and just kept using them. One morning, the pilot got sick and the plane couldn’t leave. I figured we were probably stuck for the day, but they somehow found another aircraft in about two hours. I honestly still don’t know how they pulled that off. I’ve booked with them a bunch of times since.

I’ve used Airacer quite a few times. I booked a Challenger 604 empty leg this time, and the day before the flight they told me it would actually be a Challenger 850 instead. No complaints from me, haha.

We booked super last minute and happened to find an empty leg that worked for us. It was me, the kids, and their nanny. They were still working on the details around 2 AM, and the itinerary came through early the next morning. I have no idea when they slept, haha. I was honestly just happy the whole trip came together.

I’ve flown with Airacer quite a few times, but this was definitely the most last-minute trip I’ve ever booked with them. I needed to get from Burbank to Chicago for an event and reached out the night before.They were able to arrange everything quickly, and the whole process was much smoother than I expected. Communication was easy, they kept me updated, and I felt well taken care of throughout the trip.
I’ve continued using Airacer because I trust their team, and this experience was another reminder of why.

Our flight out of New York was delayed for several hours because of the rain. It was frustrating, but the team kept us updated and ordered food for us while we waited. We eventually got out, and they also arranged a car for us in San Francisco. They handled a difficult travel day really well.

Our family has been travelled with Airacer for few times, we always had good experience with them, great service and excellent communication. Definitely will fly with them again!