Airside Parking Ltd レビュー 

After a mix up about a parking fine, the manager got in touch and we resolved all the issues. The fine has been repaid, and an offer of a 50% discount for our next booking has been made. It was the weekend of the hurricanes and all travel at Heathrow was disrupted. We will be booking with Airside Parking in the future

If I could give 0 stars then I would. We waited 1hr 15minutes for car to arrive after flying 12 hours. Phoned lots of times during our wait and was always told car was nearby just coming. Phoned from the airport and was told to phone back when we collected bags. We did that, and were then told “go and get a coffee we will be 25mins late” turned out 1hr 15mins late. Awful service.

Do NOT use. Contacting POLICE.
Just received a parking fine as these crooks had been driving my car around whilst I was away.
I have been sent the images from the car park camera.

That’s my third time I did a booking with them , Very helpful, very kind everything goes so well can’t get a better one
Thank you

Really looked after my car and the owner is amazing. Will use them again and again.

We used air side for first time. price is very good, meeting time was OK car returns on time and original condition. People who I deal with were very friendly.
I believe some reviewer maybe frustrated becouse of the London traffic. drop off and picking up time maybe key off delays.
But we had 6am collection and 8am return - out off peak time.
Thank you guys I had good experience 5*. I will use you again

There were no return pickup instructions on the booking confirmation so I assumed my car would be waiting form me when I got to the car park, as they had my flight details - it wasn't. Phoned up and they advised that the collection instructions clearly say to phone after landing and again after collecting bags - they don't. They just say where to meet at the car park. They also said that collection info is repeated by collection agent (it wasn't) and is on the collection receipt (wasn't given one so can't comment on that). When I asked for a partial refund they said it's not their fault, repeated all of above and that was the end of conversation

Very good company to use. On time and drivers polite.

After a very hideous return journey on BA flight, this company were very accommodating and suggested we pick car up away from the terminal, as we were coming from city airport (cancelled Heathrow flight). The team even loaded our bags. Definitely recommend.

I stand here writing this review whilst being told my car is going to another 45 minutes late having already waited 45 minutes. In fact they have said they haven’t left the car park because the roads are blocked and yet all the other valet parking companies are coming and going and I’ve asked them are the roads blocked? They said they were but have been clear for ages. This company was also 35 minutes late collecting the car on arrival…do not use this company they are utterly useless and I still don’t know when my car will be returned!!!!

Thanks for your reply - So just to set the record straight.....we called you at 13.27 to say were were ready to collect the car. You said the car would be ready in 40 mins (which btw is a long time longer than your details state). My car was not ready in 40 mins so we called at 14:10 which is more than 40 mins. The person my husband spoke to said the roads were closed and my car was still in your car park and you couldn't get to the car because the roads were blocked and you couldn't say how long it would be. My husband called again at 14:16 to make sure the driver was at least on his way. I do indeed have the ticket and the ticket shows that the driver entered the car park at 14:30 and I paid the parking at 14:32. You then saw my post and made a phone call to me after we left the carpark to accuse me of lying in this post, i read out all the calls made to you and the times they were made, you proceeded to put me on hold whilst you took another call (honestly its like something from faulty towers). I held for a minute when you didn't come back to me i hung up. Then you wrote your response. I'm now replying because you called me a liar. I have the ticket in front of me but it is not possible to upload on this website. In summary; you driver was 35 minutes late collecting our car on the 21st and it took over an hour to deliver it back today 26th. Plus you have accused me of lying....why would anyone us your service. The purple parking people had no problem delivering or colleting cars as I had plenty of time waiting for your drivers to observe them when i was waiting for your company - BTW no one apologised for any of the delays your just accused me of lying.

Very good price. Decent service. Some waiting required but airport was busy at the time. Will certainly use again

We phoned as we walked out with our bags and within ten minutes pulled up with our vehicle very efficient would use again.

Very good service on an extremely busy weekend at LHR

Another great experience
Quick easy and professional pick up no matter what time of day. Sunday morning at 5.30 and still very much on time.
Would recommend without question.

Risky parking. Airside Parking was 20 min late to pick up my car. Then my flight got cancelled due to the weather, and Airside parking did not want to change it, plus they don't pick up cars before 7am...really?

This was a very good service, excellent they answered the phone when I called,definitely recommend.

Used Airside Meet and Greet Parking at for the first time in Feb 2022 at Heathrow T3 and their service was excellent. Communication very good and car returned as clean as it was when I left it with only a few miles on the clock. Will definitely use again and would recommend

Just booked myself again, a month after finding Airside parking. First time I used them in January, there was no waiting, and a very friendly service. Kept there details, because I travel a lot, and it takes the stress and hassle out of parking at Heathrow airport. 👍👍👍

Used Airside Parking Ltd for 1st time during Jan-Feb 22 for LHR T5. Service was excellent and a pleasure to use. Have used many meet and greet parking services over the last +10 years and rate these as one of the best.

Very happy with overall service. First time using a service like this and would definitely use again. Drop off was simple, good communication, though sometimes it was difficult to get through on the phone when they were busy. Pick up was easy too. Arrived as soon as we got to the car park. Good price compared to a taxi and much more convenient, especially seeing as we have kids with car seats. Only note, is that earliest drop off is circa 6.10-6.15am. So if you fly at or before 7am it would be very tight to get through security and boarded on time. Car came back as clean as it was dropped off. Would recommend.