Aivi レビュー 

I have ordered here many times and my experience has been fairly ok except this time when they said that if we use ENBD card, we get an additional discount but the total purchase should be AED 500. I added items worth AED 500 to my cart, there is no discount. So I call them, they ask me to send an email. I email them. They respond saying that the minimum amount is now AED 1000. I thought that its still a saving and I add items worth AED 1000 and no discount. I email them again. They send an automated response to take care of the matter and there has been no update.

If you are not sure of what you are doing, why waste consumers time? There are many apps to buy things with most of them offering attractive discounts. By being inconsistent and irresponsible, you are losing customers.

Good luck

As usual, the delivery is late again. You promised a specific date, but there hasn’t even been an update. Really, this is already the second time? Please improve your service and communication, as repeated delays like this will only result in bad reviews from customers.

I received a stained shoes and the customer service was helpful I want to name Ahmad specifically for his gentle approach and quick problem solving skill

I made an order and it came with 4 deliveries. One of the t-shirt i bought, i kept to wear for a function (usually new items does not have any issue), unfortunately when i was checking the item, it was somebody returned item even without tag and with big faded mark. i never order online again from them

The delivery was deleyed however,the courier provided good service.

I’m very happy with my Naturalizer Everly Pointed Toe Pumps, but what impressed me even more was the way the company handled my order.

The original delivery date had to be changed, and I really appreciated receiving an email before the order was shipped, clearly explaining the delay and providing a new delivery date. Even better, my order arrived exactly on the revised date they promised.

This may sound like a small detail, but to me it says a lot about how a company respects its customers. Delays can happen with any international order — good customer service is about communicating honestly rather than leaving the customer wondering.

Everything was handled professionally and transparently, and the shoes arrived in perfect condition. The Everly pumps themselves are beautiful, elegant and very comfortable, especially considering the pointed toe.

A company that communicates well, keeps its promises and respects the customer’s time is a company I’m happy to shop with again. 👏🏼🤍

A genuinely positive experience from purchase to delivery. Highly recommended.