Alarm Relay レビュー 

574
•
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Found this company after my ADT contract ended and they wanted to sell me a newer, “more compatible” unit. Alarm Relay/Watchlight took over monitoring for that “old” that system, no questions asked... もっと見る

5つ星のうち1の評価

The absolute worst experience. Was told system worked with VOIP, MagicJack in particular. So I order An MJ for no other purpose. System is not set up completely after the first install call. Resched... もっと見る

5つ星のうち5の評価

Above & Beyond Expectations. Alarm Relay will prove to be a disruptive business model. Super customer service, incredible price. I set my mother up on it in California, I will probably do so in my pr... もっと見る

企業が回答しました

5つ星のうち5の評価

Easy to setup! They walked me through re-configuring my system. In under 15 minutes, we configured and then tested all doors, windows & sensors and were up & running. I’ve tested response times by c... もっと見る

企業情報

  1. 防犯グッズ店
  2. ・
  3. 家具店

当該企業による記述

National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

574件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.5

すべてのレビュー

(574)

過去12か月のレビュー数: 1件

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5つ星のうち5の評価

Alarm Relay Company - Good Service plus Good Price

Responsive service, great technical support, good price, easy to get in-touch with. Will definitely recommend, especially for someone with the existing Alarm System in the house.

2018年8月2日
自発的なレビュー
Alarm Relay ロゴ

Alarm Relay からの回答

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

5つ星のうち3の評価

Install process was prolonged due to…

Install process was prolonged due to complications on our end (our old company wouldn't release the cellular signal) and on not clear communication on their end. Eventually got worked out after rescheduling tech appointment 3 times. I also got conflicting info on what ap is needed to control the system- still trying to sort that out. Otherwise has been very responsive and quick to call back if messages left.

2018年7月30日
自発的なレビュー
Alarm Relay ロゴ

Alarm Relay からの回答

Thank you so much for your feedback. I apologize on behalf of the team at Alarm Relay that you didn't have only the best experience with us. I'm glad you're online with us and things are working well now. We will continue to take feedback from customers just like you to make sure that our experience is always consistent and of the highest quality. Thank you for your business! We're proud to be protecting you!

5つ星のうち4の評価

Salvador was very helpful and patient…

Salvador was very helpful and patient with helping me nstall and program.

2018年7月28日
自発的なレビュー
Alarm Relay ロゴ

Alarm Relay からの回答

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

5つ星のうち4の評価

Customer service was excilant to set up…

Customer service was excilant to set up the account with Katy and the tech walked me through the reprogramming of my existing key pad over the phone with no problem.

Only issue I have is that I received by mail two window / door stickers to show and "advertise" Alarm Relay when I signed up. I have four doors on my home so I call customer service and requested more stickers. They said there was a charge to order more stickers - Come on guys, I am trying to advertise your company - I own my own business and we give away our tee shirts so people will know who we are and and we get our name out there to be seen. and you are going to charge for stickers. (who's idea was that ! )

2018年7月28日
自発的なレビュー
Alarm Relay ロゴ

Alarm Relay からの回答

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

5つ星のうち5の評価

Easy to setup

Easy to setup. Monitoring works very well.

2018年7月28日
自発的なレビュー
Alarm Relay ロゴ

Alarm Relay からの回答

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

5つ星のうち5の評価

Great since day 1.

We have always felt secure since day one. Thankfully, no one has actually tried to break in, but we set off our alarm at least once a week and the call to our home comes within seconds. I usually burn dinner at least once a month, Alarm Relay, calls again within seconds. Thanks for your help keeping my family safe.

2018年7月27日
自発的なレビュー
Alarm Relay ロゴ

Alarm Relay からの回答

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

5つ星のうち5の評価

Had been a long customer of Alarm Relay…

Had been a long customer of Alarm Relay in NY and when we purchased our new home in FL. We made the switch from ADT to Alarm Relay.
They made the switch a breeze.

2018年7月23日
自発的なレビュー
Alarm Relay ロゴ

Alarm Relay からの回答

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

5つ星のうち5の評価

I have had nothing but positive…

I have had nothing but positive experiences with Alarm Relay for more than a decade! Why pay two or three times what they charge for monitoring?

2018年7月19日
自発的なレビュー
Alarm Relay ロゴ

Alarm Relay からの回答

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

5つ星のうち5の評価

Fast response

Fast response. Inexpensive.

2018年7月17日
自発的なレビュー
Alarm Relay ロゴ

Alarm Relay からの回答

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

5つ星のうち5の評価

New Customer

The cost for monitoring both intrusion and fire is less expensive than other competitors which made my decision easier as well as their customer service.

2018年7月17日
自発的なレビュー
Alarm Relay ロゴ

Alarm Relay からの回答

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

5つ星のうち5の評価

Genuine customer service with…

Genuine customer service with representatives empowered to solve problems. Responsible and reliable - and priced well!

2018年7月17日
自発的なレビュー
Alarm Relay ロゴ

Alarm Relay からの回答

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

5つ星のうち1の評価

Bad customer service

2018年7月16日
自発的なレビュー
Alarm Relay ロゴ

Alarm Relay からの回答

Thank you for the feedback! We're so sorry to hear that you did not have a quality customer service experience. We'd like to make things right for you right away. Can you please contact alex@alarmrelay.com or dial 1800-624-6866 X145 so we can make sure you are satisfied with your service level? We would hate to see you go.

5つ星のうち5の評価

Alarm Relay was very helpful

Alarm Relay was very helpful during the installation process and their employees were very nice.

2018年7月16日
自発的なレビュー
Alarm Relay ロゴ

Alarm Relay からの回答

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

5つ星のうち5の評価

We used Alarm Relay for several years…

We used Alarm Relay for several years in our previous location and it was a no-brainer to go with them again in our new location. Excellent service and really great people to work with.

2018年7月16日
自発的なレビュー
Alarm Relay ロゴ

Alarm Relay からの回答

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

5つ星のうち5の評価

Great service

I came from another company which I thought had great service. But after experiencing the service from Alarm Relat I can say they are night and day better. Great customer support with fantastic pricing options .

2018年7月16日
自発的なレビュー
Alarm Relay ロゴ

Alarm Relay からの回答

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

5つ星のうち5の評価

Great customer service & patience with…

Great customer service & patience with me getting my alarm system monitoring up & going. Thanks!!!!!

2018年7月16日
自発的なレビュー
Alarm Relay ロゴ

Alarm Relay からの回答

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

5つ星のうち1の評価

it took so long for them to get back to…

it took so long for them to get back to me and with no success , I still dont have my alarm working.

2018年7月16日
自発的なレビュー
Alarm Relay ロゴ

Alarm Relay からの回答

Thank you for your feedback. We are so sorry you haven't had the very best experience with us! Give us a chance to make things right as soon as possible! Please contact alex@alarmrelay.com & we will make sure to create a solution for you right away.

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