Found this company after my ADT contract ended and they wanted to sell me a newer, “more compatible” unit. Alarm Relay/Watchlight took over monitoring for that “old” that system, no questions asked... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The absolute worst experience. Was told system worked with VOIP, MagicJack in particular. So I order An MJ for no other purpose. System is not set up completely after the first install call. Resched... もっと見る
Above & Beyond Expectations. Alarm Relay will prove to be a disruptive business model. Super customer service, incredible price. I set my mother up on it in California, I will probably do so in my pr... もっと見る
企業が回答しました
Easy to setup! They walked me through re-configuring my system. In under 15 minutes, we configured and then tested all doors, windows & sensors and were up & running. I’ve tested response times by c... もっと見る
企業情報
当該企業による記述
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
連絡先
111 S Marshall Avenue, 92020, El Cajon, 米国
- (800)624-6866
- customerservice@alarmrelay.com
- alarmrelay.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Alarm Relay Company - Good Service plus Good Price
Responsive service, great technical support, good price, easy to get in-touch with. Will definitely recommend, especially for someone with the existing Alarm System in the house.

Alarm Relay からの回答
Install process was prolonged due to…
Install process was prolonged due to complications on our end (our old company wouldn't release the cellular signal) and on not clear communication on their end. Eventually got worked out after rescheduling tech appointment 3 times. I also got conflicting info on what ap is needed to control the system- still trying to sort that out. Otherwise has been very responsive and quick to call back if messages left.

Alarm Relay からの回答
Salvador was very helpful and patient…
Salvador was very helpful and patient with helping me nstall and program.

Alarm Relay からの回答
Customer service was excilant to set up…
Customer service was excilant to set up the account with Katy and the tech walked me through the reprogramming of my existing key pad over the phone with no problem.
Only issue I have is that I received by mail two window / door stickers to show and "advertise" Alarm Relay when I signed up. I have four doors on my home so I call customer service and requested more stickers. They said there was a charge to order more stickers - Come on guys, I am trying to advertise your company - I own my own business and we give away our tee shirts so people will know who we are and and we get our name out there to be seen. and you are going to charge for stickers. (who's idea was that ! )

Alarm Relay からの回答
Great since day 1.
We have always felt secure since day one. Thankfully, no one has actually tried to break in, but we set off our alarm at least once a week and the call to our home comes within seconds. I usually burn dinner at least once a month, Alarm Relay, calls again within seconds. Thanks for your help keeping my family safe.

Alarm Relay からの回答
Had been a long customer of Alarm Relay…
Had been a long customer of Alarm Relay in NY and when we purchased our new home in FL. We made the switch from ADT to Alarm Relay.
They made the switch a breeze.

Alarm Relay からの回答
I have had nothing but positive…
I have had nothing but positive experiences with Alarm Relay for more than a decade! Why pay two or three times what they charge for monitoring?

Alarm Relay からの回答
New Customer
The cost for monitoring both intrusion and fire is less expensive than other competitors which made my decision easier as well as their customer service.

Alarm Relay からの回答
Genuine customer service with…
Genuine customer service with representatives empowered to solve problems. Responsible and reliable - and priced well!

Alarm Relay からの回答
Great experience and top notch service
Great experience and top notch service. I would expect nothing less from Alarm Relay.

Alarm Relay からの回答
Alarm Relay was very helpful
Alarm Relay was very helpful during the installation process and their employees were very nice.

Alarm Relay からの回答

Alarm Relay からの回答
We used Alarm Relay for several years…
We used Alarm Relay for several years in our previous location and it was a no-brainer to go with them again in our new location. Excellent service and really great people to work with.

Alarm Relay からの回答
Great service
I came from another company which I thought had great service. But after experiencing the service from Alarm Relat I can say they are night and day better. Great customer support with fantastic pricing options .

Alarm Relay からの回答
Great customer service & patience with…
Great customer service & patience with me getting my alarm system monitoring up & going. Thanks!!!!!

Alarm Relay からの回答
it took so long for them to get back to…
it took so long for them to get back to me and with no success , I still dont have my alarm working.

Alarm Relay からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







