Found this company after my ADT contract ended and they wanted to sell me a newer, “more compatible” unit. Alarm Relay/Watchlight took over monitoring for that “old” that system, no questions asked... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The absolute worst experience. Was told system worked with VOIP, MagicJack in particular. So I order An MJ for no other purpose. System is not set up completely after the first install call. Resched... もっと見る
Above & Beyond Expectations. Alarm Relay will prove to be a disruptive business model. Super customer service, incredible price. I set my mother up on it in California, I will probably do so in my pr... もっと見る
企業が回答しました
Easy to setup! They walked me through re-configuring my system. In under 15 minutes, we configured and then tested all doors, windows & sensors and were up & running. I’ve tested response times by c... もっと見る
企業情報
当該企業による記述
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
連絡先
111 S Marshall Avenue, 92020, El Cajon, 米国
- (800)624-6866
- customerservice@alarmrelay.com
- alarmrelay.com
4.5
優良
574件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service!
2018年6月20日
自発的なレビュー
Alarm Relay からの回答
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Alarm Relay からの回答
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Extremely satisfied
Extremely satisfied. Been with them for years and wouldn't consider anyone else.
2018年6月20日
自発的なレビュー
Alarm Relay からの回答
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
I keep getting emails from AlarmRelay
I keep getting emails from AlarmRelay, but I am not a customer and can not seem to unsubscribe.
2018年6月20日
自発的なレビュー
Alarm Relay からの回答
Hey There!
Sorry that you're having some trouble. There's an unsubscribe option on any communications from Alarm Relay. We went ahead & manually unsubscribed your email address so you don't have to worry about it moving forward. If you have any questions, let us know!
Its rare you get great service with a…
Its rare you get great service with a great price. This company is one of them. I have been a customer for 11 years in 3 different homes. They've been great since the start.
2018年6月20日
自発的なレビュー
Alarm Relay からの回答
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
tried to make extra money; follow-up too slow
Technician called after I had signed only to recommend that I upgrade my system. When I refused, he was able to connect it anyway. I had also been told that I could use the alarm.com app the same day -- over 24 hours later I have yet to receive a passcode. Not smooth, folks.
2018年6月20日
自発的なレビュー
Alarm Relay からの回答
Hey Mike!
Thank you for your feedback. I'm sorry you haven't had the most pleasant experience with our team. Give us a chance to make things right for you right away. Please contact alex@alarmrelay.com. We will find a solution to make sure you are 100% satisfied with your experience.
Good simple and all I need.
2018年6月20日
自発的なレビュー
Alarm Relay からの回答
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Alarm Relay からの回答
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Alarm Relay からの回答
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
I've been with alarm relay for over 12…
I've been with alarm relay for over 12 years covering two homes.
response to alarms has been immediate. service is truly outstanding.
Can't beat it for the price.
2018年6月17日
自発的なレビュー
Alarm Relay からの回答
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great service!
2018年6月16日
自発的なレビュー
Alarm Relay からの回答
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
ABSOLUTELY AMAZING
ABSOLUTELY AMAZING customer support; timely & professional.
SUPERB alarm response team. Better than the 3 previous big name monitoring companies I've used at 1/3 the price.
Seriously, the BEST alarm monitoring company. Can't go wrong with Alarm Relay keeping your family & property safe.
2018年6月14日
自発的なレビュー
Alarm Relay からの回答
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Alarm Relay からの回答
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great service
Had this service for over 1 1/2 years now. Everytime an alarm goes off for some reason, the company calls within a minute! very polite and courteous. Also cant beat their price. Highly recommend.
2018年6月13日
自発的なレビュー
Alarm Relay からの回答
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Very happy with service technician very…
Very happy with service technician very helpful
2018年6月13日
自発的なレビュー
Alarm Relay からの回答
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Had to replace the battery in the unit
Had to replace the battery in the unit. Got very good instructions and info from Alarm Relay.
2018年6月12日
自発的なレビュー
Alarm Relay からの回答
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Not used to alarm co
Not used to alarm co. not calling after alarm goes off. This has happened a couple times
2018年6月10日
自発的なレビュー
Alarm Relay からの回答
Linda!
Thank you so much for your feedback. I'm SO sorry that your experience has fallens short of our mission. Please give us an opportunity to make things right. There may be something technically occurring with the alarm that we can resolve for you! Give Alex a call @ 1800-624-6866 X145. Once again, thank you for your feedback & for your business. We look forward to serving you in a way that is consistent with your highest expectations.
Low rates and great customer service
Two things: 1) Their service costs less than others for comparable features. 2) Their customer support is better than anything I have experienced before. When you call you get a knowledgeable person on the line immediately. They made a mistake with a shipment and offered a discount to compensate for their error before I could even ask for it.
2018年6月9日
自発的なレビュー
Alarm Relay からの回答
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great customer service
I've been very happy with the services. Customer service is very responsive.
2018年6月7日
自発的なレビュー
Alarm Relay からの回答
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Awesome Service
Awesome service. Low price. Best provider I have had since 1991 and very reliable. Thank you Alarm Relay.
2018年6月5日
自発的なレビュー
Alarm Relay からの回答
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
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