Found this company after my ADT contract ended and they wanted to sell me a newer, “more compatible” unit. Alarm Relay/Watchlight took over monitoring for that “old” that system, no questions asked... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The absolute worst experience. Was told system worked with VOIP, MagicJack in particular. So I order An MJ for no other purpose. System is not set up completely after the first install call. Resched... もっと見る
Above & Beyond Expectations. Alarm Relay will prove to be a disruptive business model. Super customer service, incredible price. I set my mother up on it in California, I will probably do so in my pr... もっと見る
企業が回答しました
Easy to setup! They walked me through re-configuring my system. In under 15 minutes, we configured and then tested all doors, windows & sensors and were up & running. I’ve tested response times by c... もっと見る
企業情報
当該企業による記述
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
連絡先
111 S Marshall Avenue, 92020, El Cajon, 米国
- (800)624-6866
- customerservice@alarmrelay.com
- alarmrelay.com
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この企業のTrustpilot 利用方法
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Very professional fast and promt they…
Very professional fast and promt they really just do their job. I know home is safe

Alarm Relay からの回答
Price increase make Alarm Relay not…
Price increase make Alarm Relay not attractive any more.
sorry, but I have 3 local vendors that will monitor cellular or LTE with mobile app for less then $18..

Alarm Relay からの回答
Outstanding customer service.
Service has been great. Response to alarms is as fast as the previous 3 letter company I was with and I am paying 1/4 the rate. I recently had issues with my phone line a Alarm Relay helped get me setup with WiFi based monitoring which is much faster and has more capability. I regularly recommend Alarm Relay to friends.

Alarm Relay からの回答
Sensitivity
When the system was installed we took out the ADT system it took 2 months before ADT realized their system was offline.
2 days after the Alarm Relay system was installed I had to make a sensitivity adjustment, I got a call the second I adjusted the sensitivity for one of the sensors.
ADT just does not understand

Alarm Relay からの回答
Very helpful and excellent service and…
Very helpful and excellent service and a fraction of cost compared to other security companies...A+++

Alarm Relay からの回答
Great value,only reason I give 4 stars…
Great value,only reason I give 4 stars is the app for mobile device is awful.

Alarm Relay からの回答
They are the best company that I ever…
They are the best company that I ever met.
I'm truly satisfied with them. They helped me get all set up with my super high tech alarm via the phone. I purchased everything through ebay that I didn't have. I was previously an alarm client with another company but I wanted to get super high tech. I had a competitor come over, I signed up with them, but I cancelled within three days. I was going to get garage door opening via the phone, turning on the alarm via the phone, turn on and off lights via the phone, unlock deadbolts via the phone and Alarm Relay did everything the other company offered and their price was much better. I got everything that a competitor was offering for less but I did everything myself and I am super handy. It did take awhile to get up because I needed to upgrade my panel, go wireless with a cell back up, get new key pads, everything my choice. No, I do not work there. Enjoy.

Alarm Relay からの回答

Alarm Relay からの回答
Everything ADT did for one fourth the…
Everything ADT did for one fourth the costs quick response when I accidentally trip it

Alarm Relay からの回答
The cost of the monitoring is minimal…
The cost of the monitoring is minimal compared to the other security companies. I have been recommending them to a lot of family and friends.

Alarm Relay からの回答
We have been very happy with there…
We have been very happy with there service when we had trouble with 1 station they even helped with fixing it. We have been with them for a few years.

Alarm Relay からの回答
Although they have no maintenance…
Although they have no maintenance service to provide, the monitoring service is excellent.

Alarm Relay からの回答
No complaints whatsoever!
No complaints whatsoever. Service as expected. Great price. They call as they should during any alarm event or equipment malfunction. Tech support always great. Recommended.

Alarm Relay からの回答
Never had any issues with Alarm Relay
Never had any issues with Alarm Relay. Installation was easy with the technician over the phone and the system worked flawlessly. Always responded quickly whenever I accidently would trigger the alarm which always gave me piece of mind if there was any unauthorized entry, they would be on top of it.

Alarm Relay からの回答
they have been reliable and great to…
they have been reliable and great to monitor my house. thanks!

Alarm Relay からの回答
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