レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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3.7
13件のレビュー
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
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Already finished a batch of rings, base weight actually heavier than expected. The handle moves without wobble, noticeably steadier than a hand pipe bender I had before. No odd noise even after multiple uses.
last week i tried the green one, today switched to purple. both times the threading was actually super easy even for my clumsy hands. got a couple old piercing jewelry that snagged, these never did. you hold it up and the shine pops right away—nothing dull here. tool’s grip is way nicer than those random kits.
Its plastic it can't bend paper. Everything was a lie. Scammers
Alaskatag からの回答
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@alaskatag.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
The machine will not work the pin comes out every time you try to bend a spoon
Alaskatag からの回答
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your product is not working as expected, and we fully understand how frustrating this must be. Please send your order details and a brief description of the issue to our customer service email address: service@alaskatag.com. Our professional customer service team will look into your case and provide you with assistance within 24 hours. Please give us a chance to address this matter for you; thank you very much.
Alaskatag からの回答
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your product is not working as expected, and we fully understand how frustrating this must be. Please send your order details and a brief description of the issue to our customer service email address: service@alaskatag.com. Our professional customer service team will look into your case and provide you with assistance within 24 hours. Please give us a chance to address this matter for you; thank you very much.
I thought the ring bending tool was made of some type of steel so it could bend spoon or forks into rings, like it shows it doing. Instead what I got was made of some type of plastic. wont bend the mildest of metals, the block just pushes out of the slot. wasted my money.
Alaskatag からの回答
Dear valued customer, thank you very much for providing us with your valuable feedback.
We are deeply sorry to learn that you are dissatisfied with the material and quality of the product you purchased. Ensuring that every product meets our quality standards is our responsibility, and clearly, we have failed to meet your expectations this time. We fully understand your disappointment and highly value your experience.
Please send the specific issues and relevant order information to our customer service email address: service@alaskatag.com. Our service team will contact you within 24 hours to verify and address the issue, and provide you with a proper solution.
We sincerely apologize again for this unpleasant shopping experience and thank you for your trust and patience. We look forward to the opportunity to improve our service for you.
Good customer service. They were so pleasant on the email and they showed empathy.
Very good online service and products met my high quality standards.
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