I have now been using the collagen for 5 months I had to have knee surgery I had three torn meniscus and I wanted to build some strength in my bones as well as my skin. For the value when it's half of... もっと見る
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レビュアーのコメントを見てみましょう
So far I think the collagen has made a difference in my vaginal tissue because I have had a total pelvic reconstruction with five pieces of plastic hammock, material surgically implanted there! After... もっと見る
Have RA Fibromyalgia, skin dermatitis This has helped a lot after 2 mos usage so ordered more, less joint swelling less skin eruptions itching,Drink in morning coffee has no taste mixes well! I am all... もっと見る
My husband (64) is already seeing substantial new hair growth on the crown of his head after 3 weeks of using Ayala's multi collagen supplement. I am 59 & have been using it for about 6 weeks. I al... もっと見る
企業情報
当該企業による記述
Alaya Naturals is a premium wellness brand focused on quality, transparency, and evidence-based formulations designed to support everyday health. Founded by a wellness entrepreneur who set out to create the supplements she couldn’t find herself, Alaya was built on a simple belief: integrity should guide every formula, from sourcing to final production. Today, Alaya has proudly served over 700,000 customers, earning trust by prioritizing ingredient quality, meaningful dosages, and bioavailable forms the body can recognize and use. Our product line includes Multi Collagen, Advanced Synbiotic, Micronized Creatine, Joint Support, Metabolism Plus, Daily Essentials, and more, all designed to integrate seamlessly into real-life routines. We focus on research-backed ingredients and avoid unnecessary fillers or trend-driven additions that don’t serve a clear purpose. Every product is manufactured in cGMP-certified facilities and third-party tested to help ensure quality, consistency, and transparency. Beyond formulation, we believe the customer experience matters. We strive to provide responsive support, clear communication, flexible subscription options, and a seamless ordering process. Our goal is to make it easier for people to feel confident in the supplements they choose. At Alaya, we believe wellness should be thoughtful, practical, and rooted in integrity — because quality should never be an afterthought.
連絡先
4.8
優良
577件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 88％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Alaya Naturals からの回答
Nancy, thank you! We are so glad you are loving our multi collagen powder. We put a lot of care into sourcing our products and it means the world to hear that it shows.
Accurate notices on order processing
Accurate notices on order processing, shipment and delivery. Exceptional updates.
2026年5月1日
Alaya Naturals からの回答
Barbara, our fulfillment team works hard behind the scenes to keep order processing, shipment tracking, and delivery notifications accurate and timely. Really glad you noticed the details. Thank you!
Last month or perhaps two months ago
Last month or perhaps two months ago, I wrote I had lost my hair to chemo, years ago. With your product, my hair has returned richer, fuller, thicker and my skin healthier.
I received NO credit for this earnest response. Was unable to upload a photo. My hair is beautiful.
2026年5月3日
Alaya Naturals からの回答
Christine, thank you for sharing something so personal with us. Hearing about your experience after everything you have been through means more to us than we can put into words. We are also sorry you had trouble uploading your photo and that your previous review did not go through as expected. Thank you for trusting Alaya Naturals!
Great Collagen Powder
Have used this product for 3 years and it works beautifully. Not only has it improved my skin, hair and nails but also my joint health. Highly recommended it.
2026年5月8日
Alaya Naturals からの回答
Shirley, three years and loving it! That kind of loyalty means everything to us. Thank you so much for your continued trust in Alaya Naturals and for taking the time to share your experience. We are so glad you are part of our community!
Multi collagen and creatine
I have received 2 products, multi collagen and creatine. I have used the collagen for a month. It is easy to use and completely dissolves quickly. I have had no issues so I put this on auto delivery.
The creatine also dissolves easily.
2026年5月7日
Alaya Naturals からの回答
Chris, easy to use, dissolves quickly, no issues, and straight to auto delivery. That is the kind of seamless experience we design for. Glad both Alaya Naturals Multi Collagen and Creatine are working well for you!
It’s a great product but
It’s a great product but, it takes forever to get the product to my house. I wish that when I order, it comes within 2 weeks.
2026年5月6日
Alaya Naturals からの回答
Darlene, we are sorry about the shipping delays. That is not the experience we want for you. Our team is looking into what may have caused the longer delivery time on your recent orders. We appreciate your loyalty and your honest feedback.
Alaya Naturals からの回答
Teresa, flexibility to change or cancel whenever you need to is exactly how we built our subscription. No hoops, no hassle. Thank you!
UPDATE To Poor Customer Service
UPDATE ON MY ORDER:
Jen K reached out to me and she apologized that it took so long for someone to reach out. She also credited my account and replaced the container free of charge. She has been in contact with me since our initial conversation making sure the order was received and that there was no issues with it. I love the product and will definitely be continuing with this company.
I received my last order and one of the containers seemed to be leaking powder so I sent a question to the help center via email 4 days ago and I still have not gotten a response from them. I love the multi collagen, my nails are stronger and my skin looks better but the customer service department needs to do better.
2026年4月29日
I started the vitamins and collagen…
I started the vitamins and collagen powder about a month ago and I do feel better. I believe in Gillian Michaels endorsement.
2026年4月29日
Alaya Naturals からの回答
Susan, feeling better after just a month is a wonderful start! Consistency is where the real transformation happens, and we are excited for what the coming months will bring for you. Thank you for your trust in us!
Alaya Naturals からの回答
Kim, great product on an easy-to-navigate website. That is the combination we work hard to deliver. Thank you!
They have good deals
They have good deals! The shipping seems quick!
If I have a question customer service gets right back to me. Been using their collagen over 5 years now!
2026年4月29日
Alaya Naturals からの回答
Lynne, five years of loyalty is something we treasure! Good deals, quick shipping, and responsive customer service is the foundation we build everything on at Alaya. Thank you for sticking with us all this time.
I love my chocolate collagen
I love my chocolate collagen. It helps keep my skin tight.
I have been buying it for about two years now.
2026年4月29日
Alaya Naturals からの回答
Cheryl, two years and still going strong! We love that the chocolate collagen has become such a staple in your routine. Thank you for your continued loyalty, it means the world to us!
Always quick deliver and great product
2026年4月29日
Alaya Naturals からの回答
Barbara, always quick and always great. That is the standard! Thank you.
I love this collagen
I love this collagen. I’ve been using it for over 5 years and it definitely shows in my hair and skin. I’ve tried others in between but they don’t compare. I always go back to Alaya.
The only reason why I gave it four stars is the price could be a little more reasonable.
2026年5月5日
Alaya Naturals からの回答
Carolyn, five years and always coming back to Alaya after trying others says everything about the quality of our collagen. We hear you on pricing, and we appreciate your honesty. Our subscribe-and-save option and regular promotions are designed to help keep the cost down. We value your loyalty more than you know!
The hair products works but the biotin…
The hair products works but the biotin amount in the product is problematic
2026年4月29日
Alaya Naturals からの回答
Pam, thank you for taking the time to share your feedback. We are glad the hair products have been working well for you. We will absolutely pass the feedback along to our product team as well. We appreciate you!
Great customer service
The items arrive promptly and whenever I have had a question or concern, the staff was super helpful.
2026年4月28日
Alaya Naturals からの回答
Jessica, prompt delivery and a super helpful team whenever you need them. That is exactly the experience we aim for at Alaya. Thank you!
So far so good
So far so good. I am finding a difference in how I feel and my overall energy with using daily creatine. I trust this company and the purity of their products. And their prices are the best I've found.
2026年4月29日
Alaya Naturals からの回答
Mary, more energy from daily creatine and trust in the purity of our products at the best prices you have found? That is everything we work toward. Thank you for your confidence in Alaya Naturals!
My name is Maryann not Michael
Ordering was easy, the product is good. The price is high.
I received the order in a timely manner.
2026年4月26日
Alaya Naturals からの回答
Michael, easy ordering, good product, and timely delivery. We hear you on the price, and we regularly offer promotions and bundle deals to help with that. Thank you for giving us a try!
I have only been taking it for a month…
I have only been taking it for a month but I have noticed my knees not hurting, still waiting to see if my hair gets better.
2026年5月4日
Alaya Naturals からの回答
Kathy, we are so glad you are noticing positive changes after just one month! Joint support is one of the key benefits of our multi collagen. Hair results typically take a bit longer to show, so keep going and we think you will be happy. We are cheering you on!
My experience was quick.
My experience was quick.
Usually the arrival of the product is super quick.
I wish you offered points for purchase, or free shipping sales.
Thank you!
2026年5月3日
Alaya Naturals からの回答
Thank you for the feedback! We do offer savings through our subscribe-and-save option and run promotions regularly, including free shipping on orders over $50. We will keep your points suggestion in mind as we continue to improve. We appreciate you being a customer!
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