Aldenyork レビュー 89

Very deceptive advertising. Sizes are meaningless, they seem to send whatever they have. Fabrics are not as advertised. Returns are next to impossible w/o extortion-like shipping fees. Ordered 2 “highest quality” wool sweaters size XL, they sent horrible nylon sweaters, the bag was marked 3X, but they were a medium at best. No labels on sweaters as to maker, fabric, etc.
We finally settled on a 50% refund.
Avoid the company like the plague.
It’s a scam!!

If you want cheap chinese clothing that take a lot if time to get, this is your company My recommendation is to shop at a legitimate company like Amazon

I'm extremely disappointed with Alden York and honestly feel like this was a scam operation.
What Went Wrong:

Ordered 100% LINEN shirts, received POLYESTER garbage instead
Waited 16 days for delivery
Return shipping cost was outrageous and NOT mentioned anywhere on their website
They tried to get me to keep the fake product with a measly 20% refund

The Runaround:
When I first complained, they offered me a "partial refund" to keep the polyester shirts I never ordered, or a "free replacement" where I'd still have to pay shipping. Are you kidding me? I paid $342.92 for linen and got polyester!
I asked if they even had a US address because the whole thing felt like a scam. They gave me an address in Peekskill, NY, but I still wasn't convinced this was legitimate.
Only Fixed It After Threats:
It wasn't until I told them I had contacted my bank to dispute the charge AND that I was filing complaints with the FTC, BBB, and my state's consumer protection agency that they suddenly offered a full refund with no return required. Funny how that works, right?
Bottom Line:
They only did the right thing when I threatened legal action and chargebacks. The fact that they send you completely different products than advertised and then make it nearly impossible to return feels very much like a scam to me.
I got my money back, but ONLY because I fought for it. Avoid this company if you can.RetryClaude can make mistakes. Please double-check responses. Sonnet 4.5

I ordered a shirt in size Large and was sent a XXL instead. Mistakes happen, but what followed was incredibly frustrating. I exchanged over 17 emails with customer service just to get the correct size, and they repeatedly asked me to pay $14.99 for shipping to receive the shirt I had already paid for.

After a long and exhausting back-and-forth, they finally agreed to cover the shipping, but then sent me a “confirmation” email still asking for the $14.99. At that point, I just gave up.

Overall, this was one of the most unnecessarily difficult online shopping experiences I’ve had. I do not recommend Alden York, unless you’re okay with getting the wrong item and paying extra to fix their mistake.

I have bought 2 long sleeve shirts
it came with a wrong size, ordered medium, came XL
product doesn't have any labels, material looks like was man made fabric, was advertised as a silk.
product doesn't fit , it had a dust on a product , came from China
it is a real scam company
don't even think to buy from them

I ordered a linen long-sleeve button down shirt for my husband, size L. A few minutes ago, I received the order and not only is it NOT a linen shirt (it is polyester, with no material or care label attached) but it is also the wrong size. It's a 2XL rather than the L I ordered. The picture online versus the actual item I received are polar opposite in terms of material and sizing. Tremendously disappointed and definitely will not be ordering again from Alden York.

I purchased three items from Alden York via their website. The website showed a single shipping option: Standard Shipping 3-4 business days. After waiting for my orders, I inquired with Alden York. Their customer service person explained I should expect a shipping time of 10-25 days. Subsequently, I received a message from Alden York: "We offer USPS 7-10 Business Days as well as USPS 10-14 Business Days delivery". This is despite the fact that their website did not offer those options (and despite my sending a screenshot of the shipping option from the website to Alden York). I feel misled and won't be purchasing anything from Alden York again.