AlephCards レビュー 11

AlephCards からの回答

2026年6月20日

Thank you so much! We're thrilled to hear that. We truly appreciate your support and look forward to providing you with the same great experience every time.

AlephCards からの回答

2026年6月18日

We're sorry that you're disappointed with the outcome.

However, after a thorough investigation, we discovered significant balance discrepancies across multiple gift cards submitted through your account. During the review, several cards that were originally submitted with value later lost balance, became unavailable, or showed signs of activity inconsistent with normal trading.

It's important to note that AlephCards had already successfully processed and paid more than $350 worth of gift cards from the same inventory source before these issues were discovered.

The canceled $112 withdrawal was not withheld arbitrarily. It was canceled as part of our Risk & Compliance review after identifying unusual activity and losses associated with the submitted inventory. The adjustment was necessary to offset losses resulting from gift cards whose balances changed after submission.

During the investigation, you also confirmed that the cards were sourced from a third party. Unfortunately, you were unable to provide proof of ownership, receipts, or documentation showing ownership of the submitted gift cards.

As outlined in our Terms of Service, sellers are responsible for ensuring that gift cards submitted to AlephCards belong to them, remain under their control, and retain their balance throughout the verification and payout process. Sellers are also responsible for protecting cards from unauthorized use, resale, or redemption before and after submission.

Following completion of the review, the remaining verified amount of $48 was approved and successfully paid to your USDT wallet.

We understand your frustration, but AlephCards cannot continue processing or paying for inventory that exhibits ongoing balance discrepancies or ownership concerns.

For future transactions, please ensure that you own the gift cards you submit and that they are not being resold, redistributed, or accessed by third parties after listing them on AlephCards.

— AlephCards Risk & Compliance Team

AlephCards からの回答

2026年6月13日

Thank you for the recommendation! We're glad you enjoyed the fast payouts and reliable service. We appreciate your trust and look forward to serving you again!

AlephCards からの回答

2026年5月26日

Hello,

We’re sorry to hear about your experience.

Our support team previously requested your Gift Card ID so we could properly investigate your payout request, but we did not receive the required information needed to review the transaction.

Please note that gift card payouts are processed based on the specific payout timeframe assigned to each gift card brand. Processing timelines may vary depending on the card type submitted and its verification process.

We also noticed multiple emails were sent regarding the same issue. While we understand your concern, sending repeated emails may delay response times due to duplicate support tickets being created in the queue.

To help us resolve this matter as quickly as possible, kindly reply to the existing support thread with your 7-character Gift Card ID (not the gift card number or PIN). Once received, our team will investigate and provide an update accordingly.

For security purposes, AlephCards Support will never ask for your gift card number or PIN via email, phone call, or text message.

Thank you.

AlephCards からの回答

2026年5月13日

Thank you for your feedback! We're happy to hear you enjoyed the speed and smooth experience on AlephCards. We’re constantly improving to make selling gift cards even faster and easier for everyone.

AlephCards からの回答

2026年5月11日

Thank you for your recommendation and for choosing AlephCards! We're glad we could help you turn your unused gift card into value quickly and smoothly. We truly appreciate your support and look forward to serving you again.

AlephCards からの回答

2026年4月22日

Thank you so much for your kind words and 5-star review! We’re glad to hear you were amazed by our speed and service.

At AlephCards, we work hard to ensure fast, smooth, and reliable transactions for every customer. Your support means a lot to us.

We look forward to serving you again soon!

AlephCards からの回答

2026年4月15日

Thank you for your feedback and for using AlephCards. We truly appreciate you taking the time to share your experience.

We understand your concern about some gift card rates. Our rates are influenced by market demand, card type, region, and current exchange conditions, which can change regularly. We always work hard to keep our prices as competitive and fair as possible while maintaining fast and reliable service.

Your feedback is valuable to us, and we’ll continue reviewing our rates to improve the experience for all users.

Thank you for choosing AlephCards, and we hope to serve you even better going forward.