Alex's Accents ロゎ
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Alex's Accentsレビュヌ 

50
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TrustScore 5段階評䟡の4

3.9

靎屋
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レビュアヌのコメントを芋おみたしょう

5぀星のうち2の評䟡

I ordered a pair of the Nike Fossil Rose dunks, but the order was cancelled almost within an hour of placing it. No explanation or anything. I wrote back asking why, and if it was a size availability... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Alexaccents is a top quality seller, delivery arrived very quickly with some little extras he threw in! I ordered size 10.5 Jordan 4 Metallic Reds, they were genuine and came with extra laces!... もっず芋る

5぀星のうち5の評䟡

Just received my Yeezy 350s and I’m in love! Alexs Accents sourced me authentic shoes at a reasonable price with fast shipping. Very friendly and responsive team! Would 100% recommend to a friend

䌁業情報

  1. 靎屋

圓該䌁業による蚘述

🛍Buy now pay later with @klarna 🔌100% authentic streetwear 📥DM for sourcing enquiries 🌎Worldwide shipping ❌Not affiliated with the brands offered

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3.9

ほが満足

TrustScore 5段階評䟡の4

50件のレビュヌ

5぀星
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3぀星
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1぀星

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この䌁業は顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

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3.9

すべおのレビュヌ

(50)

過去12か月のレビュヌ数: 0件

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5぀星のうち1の評䟡

So much disappointment

I wait form 10/12/22(I pay the order)
I wait until 12/01/23
My order go to ups first time and my order lost or stolen
with the result that I wait again, after another 10 days without anything happening, so I send a message to be mocked today or tomorrow my rate is -100

2023幎1月14日
Alex's Accents ロゎ

Alex's Accents からの回答

Hi Sefo, we sincerely apologise for the situation that has occurred with your order. I can see that your initial order was dispatched within the timeframe we set however this was lost in transit via UPS. Unfortunately we have no control over the parcel once it has been dispatched. We were able to ship out a replacement order for you so please expect this to arrive within 1-2 weeks. Although packages don't usually go missing we hope you can understand the situation and how we have no control once it is handed over to the delivery company.

Kind regards,
Alex's Accents Team

5぀星のうち1の評䟡

Such a bad fake

Such a bad fake, the bottom is made out of a paper like material. The clipper is fake the whole body just feels fake and more like a backpag for 8$ dont biy that for 200€ its such a scam
!!!

2022幎11月28日
Alex's Accents ロゎ

Alex's Accents からの回答

Hi Sepp,
We sincerely apologise that you are unhappy with your order, however we take pride in providing only 100% authentic items to our customers. The Trapstar sling bag you purchased was actually bought straight from the brand themselves, therefore a fake item in this case is 100% impossible. If you are unhappy with your order you can return it within 14 days as long as it is still brand new with all original tags/packaging. Please email our customer service team to start the return.

Kind regards,
Alex’s Accents Team

5぀星のうち1の評䟡

I wait for about 2 months and my


I wait for about 2 months and my delivery is still not here

2022幎9月21日
自発的なレビュヌ
Alex's Accents ロゎ

Alex's Accents からの回答

Hi Erika, we sincerely apologise for the delay in receiving your order. Unfortunately we have no control over how long the delivery takes once the parcel has been handed over to the shipping company. International orders outside of the UK may also take a little longer due to your countries customs authority.
If you would like further assistance with this please contact us via email or message us on whatsapp. We would love to help you resolve the issue.

Kind regards,
Alex’s Accents Team

5぀星のうち1の評䟡

DO NOT buy from these people

DO NOT buy from these people, bought a trapstar tracksuit FIRST CLASS never came. Bought in a small and after waiting a few days I contacted them and told me that they were out of smalls and could only offer medium!! After I contacted them.

2022幎9月17日
自発的なレビュヌ
Alex's Accents ロゎ

Alex's Accents からの回答

Hi, as stated on our website some items may or may not be in stock at the time of placing your order. If the item is not in stock our team try their best to source that specific item you ordered in the correct size. All customers must accept the terms and conditions of our online store before placing an order so we ask that you please read through these to avoid any disappointments as this leads to inaccurate reviews about our company. We have provided you with a unique discount code to use on your next order, however if you want to double check that the item is definitely in stock then please contact us directly on instagram or whatsapp.

Kind regards,
Alex’s Accents Team

5぀星のうち2の評䟡

Communication

I ordered a pair of the Nike Fossil Rose dunks, but the order was cancelled almost within an hour of placing it. No explanation or anything. I wrote back asking why, and if it was a size availability issue, then what sizes were actually available? But I haven’t received a response either. I received the refund, so it’s not a money issue. Would just appreciate better communication or atleast a straightforward “unavailable size” notice on the site if it’s not available.

2022幎8月30日
Alex's Accents ロゎ

Alex's Accents からの回答

Hi Andrea, unfortunately we had to refund your order due to a pricing error on our site. We sincerely apologise for not reaching out, however we do recommend contacting us on instagram or through whatsapp for quicker responses. We are more than happy to provide you with a unique discount code if you are still looking to purchase an item from our site.

Kind regards,
Alex's Accents Team

5぀星のうち1の評䟡

Pas reçu ma sacoche trapstar aprÚs


Didn't receive my trapstar bag after 2 weeks when it was supposed to come between 5-6 days with no news by e-mail

2022幎8月24日
Alex's Accents ロゎ

Alex's Accents からの回答

Hi Jeremy, I can see that your order was delivered on the 10th business day after being dispatched. UPS shipping does state that they deliver items within 5-6 business days however this is only an estimate and it is also out of our control once the parcel is handed over to the delivery company. I hope you are happy with your order and we sincerely apologise for the delay.

Kind regards,
Alex's Accents Team

5぀星のうち1の評䟡

Order 1266 where is my refund 


Ordered a trap star bag out of stock although listed for sale. Then picked a second option explaining it was a present and needed it by 25th August. Received an email will be despatched this morning checked order status nothing about shipping. They don’t respond straight away to emails. Luckily I have paid through Pay Pal so now requesting a refund. On a personal basis I would not recommend this company. Update refund was received after opening a case with Pay Pal. You hope to have me as a customer again not a hope in hell you are simply one of the worst retailers I have dealt with.

2022幎8月24日
自発的なレビュヌ
Alex's Accents ロゎ

Alex's Accents からの回答

Hi Joe, we sincerely apologise for this inconvenience. As stated on our website, some items may not be in stock once your order is placed. If this occurs then we attempt to source the item in from a trusted supplier, however if we aren't able to locate the item you ordered we have to remove the item off of our site and either provide you with a full refund or an alternative option. Your refund was processed on the 25th of August and may take up to 7 business days to show up in your account. We really hope to have you as a customer in the future.

Kind regards,
Alex's Accents Team

5぀星のうち1の評䟡

trapstar pouch

putting a trapstar pouch on for too much, original price is £60 and they’re charging £150 😂 an absolute joke, no tags came with it either, disappointed with the packaging

2022幎8月23日
Alex's Accents ロゎ

Alex's Accents からの回答

Hi Ali, since we are a resell store and not a retailer we are unable to list items at retail price since we source items in over the recommended retail price. We try to price items as fairly and competitively as possible. The Trapstar 1.0 bag you ordered came with all the original packaging which is provided by the retailer. The tags for this item would have been the barcode sticker on the plastic packaging itself. We hope this has cleared things up for you.

Kind regards,
Alex's Accents Team

5぀星のうち5の評䟡

Top seller

Mint product, ordered a trapstar coat with no issues at all. Decent prices compared a lot of the other sourcers and fast delivery, very easy to get in contact with and helpful.

2022幎8月6日
自発的なレビュヌ

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