Well, My experience so far with alfalah travel has been positive. Sister Laiba has helped secure an umrah package (December 2026) for us with patience and not rushing us. She response to every query I... もっと見る
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Alfalah has provided a very good Umrah package for us. Hotels and transportation were booked and communicated in an efficient manner. When we arrived to Jeddah the driver was waiting for us. Hot... もっと見る
Great service and they listen to our personal demands. They are good people that try their best to find the best fairs possible for the customers and really great service. Thank you Laiba
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I highly recommend anyone who who wants to visit Makkah and medina Abbas Armain is your guy. Everything was planned by him and the service was 5 star or more. I recommend alfalahtravel for anyone... もっと見る
企業情報
当該企業による記述
Alfalah Travel is a UK-based travel company specializing in premium Umrah packages for pilgrims seeking a spiritual journey to the holy cities of Mecca and Medina. We are dedicated to providing a seamless, comfortable, and affordable Umrah experience, combining quality accommodations, reliable transportation, and personalised support at every step 24/7.
連絡先
13 Station Road, SE25 5AH, London, 英国
- 02072900410
- info@alfalahtravel.co.uk
- alfalahtravel.co.uk
4.8
優良
73件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Outstanding customer service
بسم الله الرحمن الرحيم
Masha'Allah sister Laiba,
is one in a million! She spent a very long time finding the best Umrah package for me. She has exemplary customer service skills and her patience and way of explaining things is outstanding. For excellent customer service, please contact sister Laiba.
2026年2月3日
自発的なレビュー
Alfalahtravel からの回答
Masha’Allah, thank you so much for your beautiful feedback! We’re truly honored that you had such a positive experience with Alfalah Travel. Providing patient, clear, and dedicated service—especially for Umrah journeys—is something we take great pride in. Your trust means a lot to us, and we look forward to assisting you again, in shaa Allah.
Great service and they listen to our…
Great service and they listen to our personal demands. They are good people that try their best to find the best fairs possible for the customers and really great service. Thank you Laiba
2026年1月26日
自発的なレビュー
Alfalahtravel からの回答
Thank you for the wonderful feedback! We’re delighted to hear that Alfalah Travel met your personal travel needs and worked hard to find you the best fares possible. Providing caring, reliable, and customer-focused service is always our goal. We truly appreciate your support and look forward to serving you again!
The staff laiba was very helpful and…
The staff laiba was very helpful and understanding she explained everything in detail gave plenty of options making sure it meets to my need definitely recommended going with alfalah travel
2026年1月24日
自発的なレビュー
Alfalahtravel からの回答
Thank you for your kind recommendation! We’re so happy to hear that Alfalah Travel was able to provide helpful guidance, clear details, and multiple options tailored to your needs. Your trust means a lot to us, and we look forward to supporting your future travel plans!
It was great experience specially with…
It was great experience specially with Shakir Brother.
He’s so respectful and kind brother. He helped me a lot. I would recommend you to contact them for your safe and reliable travel.
2026年1月22日
自発的なレビュー
Alfalahtravel からの回答
Thank you so much for your kind words! We’re really happy to hear you had a great experience, especially with Shakir Brother. He truly is respectful and always goes the extra mile to help. We appreciate your recommendation and look forward to serving you again.
Professional and Helpful Umrah & Hajj Service
I had a very good experience with Alfalah Travel. The Umrah and Hajj packages were explained clearly, and everything was well organised.
Arif was very helpful, patient, and professional. He took the time to explain all the details and answered all my questions, which made the whole process much easier and comfortable.
I really appreciate the support and would definitely recommend Alfalah Travel to others.
2026年1月19日
自発的なレビュー
Alfalahtravel からの回答
Thank you for your kind words!
We’re truly delighted to know you had a wonderful experience with Alfalah Travel. Your appreciation for our Umrah and Hajj services—and for Arif’s dedicated support—means so much to us.
We’re grateful for your trust and recommendation, and we look forward to serving you again on your future journeys.
I spoke with Brother Arif about Umrah…
I spoke with Brother Arif about Umrah package. He was very helpful and provided good service.
2026年1月16日
自発的なレビュー
Alfalahtravel からの回答
Thank you for the wonderful feedback! We’re delighted to hear that our team member Arif was able to assist you with your Umrah package and provide helpful, quality service. Offering caring, reliable, and customer-focused support is always our goal. We truly appreciate your trust and look forward to serving you again.
Excellent service very professional and…
Excellent service very professional and helpfull may ALLAH almighty reward you best in this world and in hereafter Ameen
2026年1月13日
自発的なレビュー
Assalamualaikum....To all the pilgrims…
Assalamualaikum....To all the pilgrims who are seeking for a affordable & trustworthy umrah packages...Alfalah Travels plays a vital role to make ur dream to come up true in a hassle free manner that will make ur journey more versatile.Shakir Bhai a key mentor that made all the process so reliable. I pray that May Allah Subhanahu talla bless him and his entire company reach highest peak of success & barakah ....here & after in both the world's for there deeds.
2026年1月13日
自発的なレビュー
Alfalahtravel からの回答
JazakAllahu Khairan for your beautiful and sincere words. We are truly honored to have been a part of your blessed journey. Alhamdulillah, we’re glad Alfalah Travels and Shakir Bhai could make your Umrah experience smooth and worry-free. Your duas mean a lot to us. May Allah Subhanahu wa Ta’ala accept your Umrah, grant you immense barakah, and allow us to serve more pilgrims with the same dedication. Ameen
I am very happy with the service…
I am very happy with the service provided my travel agent Laiba. I would definetly recommend. I got prompt response with everything. I cannot fault anything. Top service.
I am very graterful. Thankyou sooo much Laiba.
2026年1月13日
自発的なレビュー
Alfalahtravel からの回答
Thank you so much for your amazing review! We’re delighted to hear you had such a smooth and positive experience with Alfalah Travel. Providing prompt, reliable, and top-quality service is always our priority. Your recommendation truly means a lot to us, and we look forward to helping you again soon!
Alfalahtravel からの回答
Thank you for the wonderful feedback! We’re delighted to hear that Arif was kind, friendly, and helpful throughout your experience. Providing warm, reliable, and customer-focused service is always our priority. We truly appreciate your support and look forward to serving you again.
Fast service and good prices
The service was very fast and Laiba gave the details with precision and from her massage I could tell they professional people, I will definitely choose them.
Thank you Laiba
2025年12月29日
自発的なレビュー
Alfalahtravel からの回答
Thank you for the wonderful feedback! We’re thrilled you had a great experience with Alfalah Travel. Providing fast, professional, and detailed service is what we strive for. We look forward to assisting you again soon!
Umra
Good morning
I made some inquires for umra this morning from Alfalahtravel shakir answered the call he was very helpfull answered all my questions , offers me all the packages he could on the dates I gave him , I would recommend Alfalahtravel and Shakir many thanks
2025年12月27日
自発的なレビュー
Alfalahtravel からの回答
Good morning. Thank you very much for your kind feedback. We’re glad to hear that Shakir was helpful and answered all your questions clearly while offering the best available Umrah packages for your dates. We truly appreciate your recommendation and look forward to serving you soon. Many thanks to you as well.
Customer service
Though I haven’t travelled with them but their customer service is good, Halima from their customer service did a good job by reaching out to me after an inquiry.
2025年12月26日
自発的なレビュー
I want to give a thank you to Haleema…
I want to give a thank you to Haleema for her incredible customer service.
2025年12月24日
自発的なレビュー
Excellent service and great customer…
Excellent service and great customer service behaviour by Mr Shakir , great experience and recommended you guys also try them they will never let you down,
2025年12月23日
自発的なレビュー
Alfalahtravel からの回答
Thank you so much for your kind words! We’re delighted to hear you had an excellent experience with us. Mr. Shakir truly values respectful and supportive customer service, and your recommendation means a lot. We look forward to serving you again.
I had the pleasure of speaking with…
I had the pleasure of speaking with Laiba while searching for a package that met my requirements. Although I didn’t proceed with the booking this time due to unrelated reasons, Laiba went above and beyond in helping me find suitable options. I truly appreciated her effort and will be sure to reach out to her again for future bookings.
2025年11月30日
自発的なレビュー
Sister Urwa was amazing
Sister Urwa was amazing, very patient, friendly and understanding of our needs, she helped us find a great umrah package!! Highly recommended!!
2025年11月19日
自発的なレビュー
Alfalahtravel からの回答
Thank you so much for your wonderful feedback! On behalf of our entire team, I’m truly pleased to hear that Sister Urwa provided you with excellent service and helped you find the perfect Umrah package.
Your satisfaction means a lot to us. May Allah accept your Umrah and bless your journey with ease and endless rewards.
We look forward to serving you and your family again in the future.
Excellent Customer Service by Ms.Urwa
Excellent Customer Service by Ms.Urwa
For updating us different options for Umrah packages thank you
2025年11月7日
自発的なレビュー
Alfalahtravel からの回答
Thank you for your wonderful review! We’re so glad that Ms. Urwa could keep you updated with the best Umrah options and deliver the customer care we aim for.
Your appreciation motivates our entire team. May Allah bless your journey, and we hope to serve you again soon.
Custumer service is good
Custumer service is good, very helpful explained everything to us. By Urwa
2025年10月22日
自発的なレビュー
Alfalahtravel からの回答
Thank you so much for sharing your experience! We’re glad that Urwa provided you with helpful and easy-to-understand guidance.
And MashAllah...since you completed your Umrah in October, we pray Allah accepts it and grants you more opportunities for blessed journeys.
Your feedback motivates us to keep improving
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