Algbra ロゎ
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Algbra レビュヌ 

347
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TrustScore 5段階評䟡の4

3.9

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5぀星のうち1の評䟡

Emailed today in regards to account being closed, sent proof of PayPal payments they were questioning but still closed. Now being advised my money can take 28 days to be released into another bank!! S... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Support is slow and everything is a hit or miss, rewards take ages to credit but otherwise 1.5% is pretty good for a non-credit card card for rewards. Update - Raising this to 4 stars as the reward... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

My onboarding was very smooth and I have used my Algbra card during holidays in multiple countries smoothly. The FX rates are good and Algbra have solid fraud detection processes which I realized whe... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

Genuine feedback, Nice bank and lovely initiative, Alhamdulillah. However Customer Support could be much better; you could be waiting a day or more for emails to be replied to, no telephone contact... もっず芋る

䌁業が回答したした

䌁業情報

  1. 銀行
  2. 代替金融サヌビス
  3. 金融機関

圓該䌁業による蚘述

Algbra is a digital ethical finance platform empowering overlooked communities by connecting their finances with their values.

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3.9

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TrustScore 5段階評䟡の4

347件のレビュヌ

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3.9

すべおのレビュヌ

(347)

過去12か月のレビュヌ数: 14件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Avoid !!! Holding my money and not allowing me access to My money

Update ! Avoid it's been over 10 days now and they still are holding stealing My money they emailed on the 6th to say they would sort access to the app They have not bothered. I expect compensation for the stress and anxiety you have caused. I had given 5 stars but they have now shown themselves to be unprofessional and dishonest by taking My money and failing to raise a complaint

2023幎8月11日
自発的なレビュヌ
Algbra ロゎ

Algbra からの回答

Thanks so much for the review Clive! Algbra doesn't charge any fees whatsoever for using your card abroad for purchases or cash withdrawals. You'll always get the Mastercard exchange rate with no fees or commission when you pay in the local currency. Please reach out via the in-app chat or by email to support@algbra.com if you'd like to chat about this further 😊

5぀星のうち5の評䟡

Awesome company

Awesome company! Can't recommend them enough.
Great to have cashback on purchases. Also a fantastic customer service who's advice got me a refund from a crook company who had taken money from my account and had refused to return it (see my one star review of them).

2023幎8月9日
自発的なレビュヌ
Algbra ロゎ

Algbra からの回答

Thank you for that fantastic review! It is great to hear that you had a good experience with our support team - this feedback has been passed over to them.

5぀星のうち5の評䟡

Have been using Algbra for a while

Have been using Algbra for a while, great app, great customer service, no problems and highly recommended!

2023幎8月6日
自発的なレビュヌ
Algbra ロゎ

Algbra からの回答

We're so pleased with the excellent customer support you have received. Your review has been passed along to the team!

5぀星のうち5の評䟡

Can’t really fault this bank at all

Can’t really fault this bank at all, 1% cashback on all spending, 1.5% on Apple Pay. No charge when using the card abroad, (in shops or ATM). Ask a question in the app and someone responds quickly. Think they could probably improve the logo / branding but apart from that the app & banking is fast & responsive. 👍

2023幎8月6日
自発的なレビュヌ
Algbra ロゎ

Algbra からの回答

Thank you very much for your 5* review and the additional feedback. We have passed this along to the team!

5぀星のうち5の評䟡

Great bank! Cash back, ethical & great service!

This bank is great! I love that you get cash back on your everyday purchases. It’s great to finally find somewhere that is ethical and sustainable with its choices, you have the option to donate straight to charities and projects and you can also offset your CO2🀩 the customer service team are always super helpful and ready to help with any problems! Very much recommend! ⭐⭐⭐⭐⭐

2023幎8月4日
自発的なレビュヌ
Algbra ロゎ

Algbra からの回答

Thanks so much for the 5* review Debbie, we really appreciate your feedback and I'll be sure to pass your kind words on to the Customer Service team 😊

5぀星のうち5の評䟡

Excellent customer service

Very Good customer service always replied to all my emails big support from them. I faced some problem in my transaction helped me out through all the way and sorted everything out for me. Great effort Thank you for your help

2023幎8月2日
自発的なレビュヌ
Algbra ロゎ

Algbra からの回答

Thank you so much for your kind words. We will make sure to pass this along to our Customer Support team and we hope you continue to enjoy the Algbra experience with us.

5぀星のうち1の評䟡

Shocking bank

Emailed today in regards to account being closed, sent proof of PayPal payments they were questioning but still closed. Now being advised my money can take 28 days to be released into another bank!! Summer holidays with two young children and no access to money! How is this allowed?

2023幎7月27日
自発的なレビュヌ
Algbra ロゎ

Algbra からの回答

Thank you for your review. As a regulated financial institution, we do sometimes need to close accounts, although this is very rarely required and where we have taken this action, there is always a reason for this. We're always here if you need any further support or advice, and you can reach out to our friendly team by sending an email to support@algbra.com. Thanks for being part of the movement 🚀

5぀星のうち1の評䟡

Don’t sign up and use this service

Worst bank by far close for nothing haven’t done nothing this bank complete joke 😂

2023幎7月23日
自発的なレビュヌ
Algbra ロゎ

Algbra からの回答

We appreciate your review. As a regulated financial institution, there are times when account closures are necessary, though these instances are exceptionally rare and always backed by specific reasons. If you require further assistance or guidance, our friendly team can be reached at support@algbra.com. Thanks for being part of the movement 🚀

5぀星のうち5の評䟡

Great app

Great app. Very user friendly, love the map pin that showed where you used your card.

2023幎6月30日
自発的なレビュヌ
Algbra ロゎ

Algbra からの回答

Thanks so much Mohammad, we really appreciate the feedback!

5぀星のうち5の評䟡

Strong new-comer into the market

Strong new-comer into the market; their app is easy to navigate with a user-friendly layout, customer service is easily accessible through live chat or email (where I got a response within 1 hour still!)

The cashback rewards are enticing at 1 and 1.5% of all debit card spending.

Thanks for providing me a thorough and prompt response to my query James!

2023幎6月13日
自発的なレビュヌ
Algbra ロゎ

Algbra からの回答

Thanks so much for the valuable feedback! I'll make sure to pass your kind words on to James as well 🙏 😊

5぀星のうち1の評䟡

looks like new version of novus bank

looks like new version of novus bank , which scammed people- transfer 12.50 and no money arrived

2023幎6月6日
自発的なレビュヌ
Algbra ロゎ

Algbra からの回答

Thanks for the review Karel. I'd like to reassure you that Algbra has no association with Novus, a Liverpool based company that, having looked into this a bit further, now trade as Greenfin, who are also not associated with Algbra in any way.

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