Algo Exchange レビュー 122

Very informative staff, answered all my questions thoroughly made me feel very comfortable, joining the software
Knowing that I have full control my money the whole time they don’t touch it brought me a lot of peace
I would highly recommend them

Great Team. Great Technology. Honest Company. I am new to AI and wanted to find a solution for using AI to invest. Algo Exchange made me feel comfortable, and their product is easy to use and the support staff is very helpful in educating on how everything works. Very happy with them and highly recommend.

I invested approximately $14,000 with Algo Exchange and ultimately decided not to allocate additional capital. My experience taught me an important lesson about automated futures trading systems: performance numbers alone do not tell the full story.

The platform offers polished marketing, multiple algorithm choices, and responsive onboarding, but after closely studying the actual trade records and historical performance data, I became concerned about how several strategies behave during choppy or rotational market conditions. Many of the systems appear heavily dependent on strong trending environments and continue trading aggressively during low-quality market conditions instead of reducing participation.

What stood out to me:

Some strategies showed very large historical drawdowns (over 50% in certain cases).
Several systems had relatively low win rates and appeared to rely on occasional large trend trades to offset many smaller losses.
Trade logs showed clusters of repeated failed trades during sideways market conditions.
Leverage levels appeared much higher than I initially understood.

To be fair, I do not believe this is necessarily a “scam” operation. The systems may perform well during certain market regimes, especially strong trends. However, I personally believe the risks, drawdowns, and dependence on favorable market conditions were not fully appreciated by me at the beginning of the process.

My recommendation to anyone considering Algo Exchange:

Study the actual trade history carefully.
Understand max drawdown and leverage before investing.
Learn how the systems perform during choppy markets, not just trending periods.
Do not assume hypothetical returns will translate smoothly into real-world performance.
Be cautious about allocating more capital than you can emotionally and financially tolerate losing.

That being said, the $14,000 already invested does give me the opportunity to continue monitoring and studying these systems as the company matures and refines its trading algorithms. I now view part of the experience as an educational investment that will help me better understand market structure, risk management, algorithmic behavior, and improve my own trading process over time.

I will also note that although I have continued attempting to communicate with the company regarding my concerns and questions, my recent emails have gone unanswered, which has added to my frustration with the overall experience.

In the end, I am grateful I stopped at $14,000 instead of investing more. The experience pushed me to learn more about market structure, risk management, and when NOT to trade — lessons that are probably more valuable long term than blindly following any algorithm.

I felt very comfortable with their team and communication for AI investing. This company is on top of their game and delivery results with their audited performance results. Looking forward to a long term relationship. Highly recommend.

I changed from one algo to another to another and always lost money. No refund policy. Five figures are a terrible thing to waste.

Prospective users should be aware of the fee structure and lack of support at Algo Exchange. After signing up, I found their fees to be significantly higher than competitors relative to the account value.

Despite Florida law requiring a 3-day cancellation window for subscriptions, their customer service refused to cooperate and eventually stopped responding to my inquiries altogether. I spent three weeks trying to resolve this via email and phone to no avail. Thankfully, my bank successfully processed an ACH transaction dispute to recover the funds. Their "no refund" policy seems designed to trap uninformed users. Save yourself the stress and look elsewhere.

EDIT: Algo Exchange has replied that they responded to me within 24 hours and refunded me, but this is not true at all. The only email I received was from the salesperson claiming "It is unfortunately not refundable. Alvin, we have a phenomenal product and phenomenal service. I am confident this will be a great choice for you." I absolutely did not receive a refund and would not have gone through all the trouble of a bank dispute if they had refunded, let alone respond saying "Ok, we will refund".

I am very pleased with my results and the customer service of Algo Exchange. These guys have always been professional, engaging, and candid about their results.

I have been running Algo Exchange Millennium on a IRA account for 18 months now and am up 37%. I chose Millennium because it had the flattest up and to the right equity curve and had a peak drawdown of 14%. I personally am running it only at 75% of the recommended scale (yes I scaled DOWN) because I wanted to target a peak DD of 10%. Note this algo did go into a period of drawdown that lasted for 7 months for me, but as a percentage wise it was acceptable, and it was consistent with the model, so I let it run.

I see a lot of negative comments on here, and I do believe those clients jumped strategies and scaled up. Scaling up increases DD -> increases drawdown -> increases emotion -> reduces resolve to let systems the time to realize their statistical edge. I do think the secret to getting rich quick is to do it slowly.

My client rep is Mark, and prior to that is was Jason. Both of them have been upstanding and genuinely looking out for what's best for me. I have tried a lot of algo companies and this is rare.

I'm an engineer and don't have a ton of time to trade, and was looking for something I could let run with low drawdown and get good returns on one of my accounts I had just sitting in mutual funds going nowhere, AE did deliver for me.

REFUND REQUEST IS WORST! WORST CUSTOMER SERVICE!

Beware of Bytfin.manager on Telegram they are a scam. They promise you big returns with little money and they keep asking for their commission before you get your funds. Which you will never get, only excuse. The App they use is app.rapidaitraders.com it is a fake app they use to give you false hope.

I have joined Algo about two years ago. I have been using one of their routine in on one of my IRA accounts and it has been running independently. So far, my account has netted around 50%. I am very pleased with their services.

great team, great customer service, helped me make a bunch of money. highly recommend!

Jake from Algo is such a knowledgable and easy guy to work with! Knows his stuff, got a platform and product that actually delivers beyond the promises. Couldn't be happy with their performance and can't thank them enough for their help!

I have consistently lost money with them. Here is my take...if you like gambling, this is great for you! I don't believe they have any actual Algo's of their own. What they do is license Algo's from others who create them. They put it on their platform and let it coast..if it does great, you'll see it rise to the top, the poor ones fall to the bottom. You might choose a good one, and then it starts doing poorly, you might choose a poor one and then it might do well. There is zero actual strategy other than luck. The S&P might be 20%, and half their Algo will lose anyway...I basically lost money every month with the exception of 1 or 2, overall this past year I lost about 35%! So what's the point + their heavy buy in fee...don't waste your time. My Recommendation is finding a company that does this better. I DON'T think they are a scam! But they do not do this well, this I can say certainly.

Edited based on the comment below:
I was in Cairo for 4-5 months, Cairo had one good month in April (out of 12, and the rest were lower than the S&P, so if you're a gambler go for it, if you miss that month you've lost money the rest of the year (give or take). Enjoy
Pershing, Falcon V2, V3, Raptor - were all doing great when I joined - and now they are all down and in the red...
So you have 17 Algos, and you're pointing to the 1 that happens to be doing well at the moment, or has had a good streak - even for 4 years...good luck to the investors who picked the 1 out of 17 thats not tanked - or gone flat on average. That's gambling.
I am fine with a 35% drawdown - that happens, markets dip. But 12 months of losses when the market is doing great - is simply a bad system, and bad set of Algos. This is why I don't recommend it - my responsibility is to let future investors know. I'm not angry - just disappointed, and think there are much better ways to make money, and more fun places to gamble! This is neither. I would have been much better with the S&P. It had a great year - while I did not, thanks to you.

17 Algos - 8 made money, 11 lost money (which you don't mention) only 3 beat the s&p! all of them wildly inconsistent = gamblers also win sometimes.

I am a client of Algo Exchange and even met with the CEO, Austin for a few hours. When the CEO personally gives time to the clients, this is the correct company. The number of Algorithms and users made me feel better. Others may love the dollar amount clients invested using the system.

This has been the worst investment I've ever made. After a year, my account is down 40% when my self-managed fidelity account is up 48% in the same time period. I've changed to different products at the advice of my rep but very disappointed in the outcome.

Over the past 12 months I have lost 30%. They showed me the cumulative loss was 40%. I was told on my call when I was sold this that the average monthly return was 2%-4% per month. After paying 10k for "license" along with a presentation showing me all the gains I would have gotten in the past 2 years, I shouldn't be in the red 30%. This is irresponsible and non-compliant. If I don't get a satisfactory resolution, I am filing a complaint with the SEC and any other regulatory agency that is appropriate. You can't throw out false offers and take people's money like that. I'm about to unleash furry on this company.

what a scam, they charge over 10k just to have their systems trade for you, plus a monthly charge...you dont own the system, you cant see the code for the systems, and their results are all hypothetical, not real time, even they say they are...SCAM,

I have lost 15% in the past year. 25% if you count the fees. Not a single algo made money. Disastrous results. I cannot warn you strong enough. I gave them LOTS of time and all I got was bigger losses. The response below was a joke. That algo was down over 10% and I was advised to get out of it at the time. ALL of the others lost money. Nice job cherry picking one strategy that made money in one small window of time. I repeat DON'T GIVE THESE GUY'S YOUR MONEY!!! There is reason that they want paid in full up front!

Accounts did nothing but run in the negative. Was advised to switch algos, nothing changed. Disconnected at about a 20% drawdown. Of 9 months I'm not sure any ran in the positive so numbers are inaccurate. Now they continue to charge me monthly fees after trying to cancel for two months. Was told last month would be credited back, not only was that accurate but they charged once again.

This service is a scam. thy never pay.