Bought through Rackhams for the first time. Alisonsbiciclette's descriptions and images were perfectly accurate so i was sure it was the right product for the repair i needed. The part arrived swiftly... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Overall the ordering through to the dispatch went smoothly. I selected Tracked 24hr Royal Mail postage and items were dispatched next day. It then took Royal Mail two days before parcel was showing o... もっと見る
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Allison's Biciclette made the quickest delivery available!. The click valves may not improve my speed on the bike or change puncture resistance, but pumping the tyres up is now so much easier, it'... もっと見る
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Recently purchased a few items from here. Unfortunately there was a little mix up with the order. Not really an issue as the items weren't needed at that moment. Emailed to inform and got an immediat... もっと見る
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企業情報
当該企業による記述
Alison's Biciclette is a small family run business that supplies bicycle components and accessories. We pride ourself on excellent and personalised customer service.
連絡先
Oakfield Cottage, GL14 1JB, Newnham-on-Severn, 英国
- 01594 517191
- admin@alisonsbiciclette.co.uk
- alisonsbiciclette.co.uk
4.9
優良
118件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A Great shop for the traditional cycle shops
What a lovely Website, it felt like traditional bike shop with some very well known components manufactures at good prices, with excellent delivery and superb communication from Alison.
I bought handlebar tape, weldtite products and Quick release skewers, all delivered within a 3 working days despite there being a postal strike at the time of my order.
Why use Amazon when we have this website?
I will definitely use Alison's Biciclette again.
Thanks
2022年12月1日
alisonsbiciclette.co.uk からの回答
Thank you for this review which says just what I hope to deliver from my shop. It is greatly appreciated and thank you.
Reasons to buy from this seller
Great prices, very good communication and well packed.
Thank you
2022年12月5日
alisonsbiciclette.co.uk からの回答
This is really appreciated and thank you.
Efficient & Reasonable Bike Part Supplier
I saw their bottom bracket cup set was at a competitive price and the postage was reasonable with an option to upgrade to 1st class for a few pence extra. So I ordered it and it arrived very promptly. My only suggestion for improvement would be to include the dimensions of the cups in the description of the item. It did say "standard" but, not being a very experienced bike mechanic, I wasn't sure this meant it would fit my bike, so was crossing my fingers until it arrived.
2022年11月19日
alisonsbiciclette.co.uk からの回答
Thank you so much for this review and this really helpful comment. I will add the dimensions of the cups to the listings as this will be a most useful addition. Thank you.
Had hard to find headspacer and at a…
Had hard to find headspacer and at a great price , then got an email saying it despatched
Couldn’t do more an excellent seller
2022年11月16日
alisonsbiciclette.co.uk からの回答
With many thanks for these kind words, which are much appreciated.
Can't fault the service
Can't fault the service - really nice personal communications makes you remember it's a nice little shop instead of a massive faceless corporation
2022年10月15日
alisonsbiciclette.co.uk からの回答
With many thanks for these comments which point to the focus of customer service so important to my shop.
A very pleasant experience
A very pleasant experience. Personal contact with every step of the way explained. I would definitely recommend and purchase again.
2022年9月28日
alisonsbiciclette.co.uk からの回答
With many thanks for this feedback which is much appreciated.
Great service and products at very…
Great service and products at very competitive prices too.
2022年9月15日
alisonsbiciclette.co.uk からの回答
With many thanks for taking the time to complete this review which is much appreciated.
excellent customer service
excellent customer service, speedy delivery, excellent communication
2022年9月16日
alisonsbiciclette.co.uk からの回答
With many thanks for your custom and these comments.
Great service and coms
Great service and coms, price was easily much better than anyone else, highly recommended.
2022年9月7日
alisonsbiciclette.co.uk からの回答
With many thanks for these comments which are much appreciated.
10/10 for communication
10/10 for communication, a shop run by real people! Thanks very much Alison.
2022年8月29日
alisonsbiciclette.co.uk からの回答
Many thanks for this review which is very much appreciated.
Fast and efficient service
Really pleased with the service and the bike stand is excellent, can highly recommend.
2022年8月25日
alisonsbiciclette.co.uk からの回答
With many thanks for these comments which are very much appreciated.
Speedy delivery
Delivered on time, genuine Shimano part that fitted perfectly onto my daughters bike to replace old gear shift. My daughter can now change gears by herself.
Thank You
2022年8月8日
alisonsbiciclette.co.uk からの回答
With many thanks for taking the time to write this and really pleased your daughter can now manage to change gears. I hope that you have many happy hours cycling. With best wishes, Alison's Biciclette.
Good Product & Price
Good price and description for brake pads. Other sites were cheaper, but not clear if they were the right ones. Items arrived in a reasonable time and in suitable, but not excessive, packaging. (Jiffy bag)
Only slight negative was no feedback saying item was despatched, so I only knew where they were when they dropped through the letterbox.
Will use again.
2022年8月7日
alisonsbiciclette.co.uk からの回答
With many thanks for this really helpful comment, which as a business are vital for the improvement in our customer services. I will implement your recommendation advising customers when their items are on the way.
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