All Care Plus Pty Ltd レビュー 17

As a mother with children who have additional needs I found the idea of using a support agency quite daunting, my concern was that I would be potentially introducing a new carer to my children each time I needed some help which for us would be extremely unsettling. However when it comes to independent support workers and general life chaos, there are no ‘backup’ carers and I found that it wouldn’t hurt to at least look into.
I decided to look into All Care Plus knowing they were a provider with directors who have lived experience within the disability community. They know first hand what it’s like to have a loved one with additional needs and they also understand the complexities that go hand in hand when trying to find appropriate care for those loved ones.
I reached out to Jason from All Care Plus who almost immediately put me in contact with Zanet, the team client manager. From the end of the initial call with Zanet I already knew that we were in amazing hands. In the call we’d gone through what I was looking for in a carer, the hours I might need and of course a bit about myself and my family. A meet and greet was then organised where Zanet met with myself, my husband and my children and that just further solidified that we were with someone who genuinely cares for both their clients and their staff - within the disability sector this is as good as wining the lottery.
Zanet set up a further meet and greet with a few potential carers, the idea behind this being that my children could get to meet a few different people so that when the time came, they would have a carer they would already know. This also gave us the opportunity to get the feel of carers they may or may not gel with.
Every single carer that we met, was exactly the sort of person I had initially described to Zanet that I ultimately would have liked for my children. More than that, each carer knew all of my children’s history and all about my family in detail. The carers were all extremely qualified to handle the challenges within the scope of my children’s disabilities and also very eager to learn more about the children’s own individual needs.
Other than the exceptional care and level of communication the other thing that really stood out to me was the mutual respect and care between Zanet and her team members. Zanet could not speak highly enough of the carers she works with and in turn every single one of the carers has done nothing but sing Zanet’s praises. It is a breath of fresh air to see an organisation who truly work as a team and lift each other up and I feel truly grateful that I’ve been lucky enough to welcome a team like this into our care team.
I could not recommend Zanet, Jane, Tanya and Sam more highly and truly appreciate all the hard work that goes in to providing such a high level of care to my children, not just in my home and in the community but behind the scenes as well.

By far the best provider ever.

Before finding this team, I had no proper support and was struggling, but now I get help with my overall wellbeing and daily life.

Zanet and my incredible support workers have truly changed my life—their dedication and care have made such a positive difference. Thanks to them, I’ve seen huge improvements in my life and couldn’t be more grateful.

I recently engaged All Care Plus to support one of my NDIS participants. I cannot speak more highly of Jason, Tarryn, Vlad and the staff at All Care Plus. They went above and beyond to assist my participant to find a new home (a private rental). They completely furnished the house, ensuring it was set up with everything my participant needs. They worked within our budget and really understood his support needs.
All Care Plus genuinely care about the people they support. They have a real focus on capacity building and helping participants to become as independent as possible. Communication has been amazing – they have been a joy to work with – keep up the great work!

As a senior disability manager with a decade and a half of industry experience, I left the private sector in 2016 swearing I would never come back... until I encountered Jason Pallan and All Care Plus.

All Care Plus's company ethos of people over profit and commitment to unlocking potential and enriching lives are more than just hollow slogans and empty words, these are a mission statement that I'm proud to see in action everyday through the work of our dedicated team of support workers and coordinators.

ACP is a company I'm delighted to say that I work for and couldn't recommend them higher as a company to work for or to be supported by.

Adrian Kirby
Operations Manager
All Care Plus

I have spent about 5 months working with All Care Plus as a support worker, and have gained so much during my time with them. They have been very professional in the way they have dealt with introducing me to clients and making sure it was the right fit for us both. I always had all the help I needed in dealing with various situations related to my work, and was given flexibility with shifts which allowed me to keep working a second job during this time as well.

The entire team is absolutely lovely to work with and have been so supportive throughout.

Thank you for everything guys! It's been an absolute pleasure.

All care plus always take a collaborative approach to support others. Ensuring the family and clients voices are heard. They continue to be present and supportive which we are so grateful for.

Excellent team. Excellent people. They really care and have strong values. They have helped me out many times and I would highly recommend them.

Service is great.
Communication is very open and happens on a regular basis.
A.C.P. is an easy to get in touch with provider and successfully use this provider with several of my NDIS Participants.
My NDIS Participants report positive feedback to me with service provision.
On an occasion when a Participant wasn't happy with a support worker the misunderstanding was easily resolved by A.C.P. Management to the satisfaction of the Plan Nominee.

All Care Plus is a Great team of staff. Positive team to work with the team helps me with everyday living and really positive things about all care plus they have helped me achieve alot.

All care plus is so amazing for what they do and I thank u so much and vlad one of the support carers is such amazing guy and he's really great and iv u wanna go out for a day trip call him up he can manage to take u anywhere with put a google maps or waze

All Care plus are great. Vlad always goes above and beyond to help arrange or cancel appointments or provide support in any way for my son. Would recommend their services to anyone.

Thank you to the team at all care plus, the friendly and professional service has been excellent and very much appreciated.

I’d highly recommend all care plus for your domestic and personal care needs.

Thanks to everyone who’ve been so helpful.

Mike

Working at All Care Plus has been an incredible experience. From day one, I’ve felt like part of a family—that’s exactly how we’re treated here. The team is built on genuine care, not just for our participants but for each other as well.
What sets All Care Plus apart is the deep commitment to creating a supportive and nurturing environment where everyone—staff and participants alike—feels seen, safe, and heard. It’s more than just a job; it’s a community of people who truly care from the heart. We work hard together, supporting one another and making a real difference in the lives of those we assist.
I’m grateful to be part of such a compassionate and dedicated team. If you're looking for a company that values both its employees and participants, All Care Plus is the place to be!

The All Care Plus team both admin and support workers are the best in the disability industry from my perspective. Always avaialble to listen to what I want for my daughter and very request is actioned. The support workers are skilled, exprience, caring and stay for years. So gratefull to have found this company.

The support worker we have has great energy from the moment we met her she has been calm and patient with our son.
She has been a great fit for our family. This was all organised seamlessly by all care plus. All care plus has been fantastic to us.

I have excellent service from All Care Plus. When ever I needed a career they are quick to help with one

I have given a 5 star review as each time my son and I have interacted with or called on the services of David and the team we have received excellent friendly, timely and empathetic service. The knowledge of the team members is very high and we have been provided with great suggestions to improve the care received. No request is too big or too small and flexibility is offered for shifts. If something new is required, the best outcome for Lucas is put into place. Thanks for the excellent support.