Allison Homes - Chapel Gate レビュー 

31
•
TrustScore 5段階評価の4.5

4.5

Roman Road, Moulton Chapel, PE12 0XQ Spalding, Lincolnshire, GB

•

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5つ星のうち5の評価

Heather was very informative and helpful . She went out of her way to show different style homes and plots. Her service was great . We hope to purchase from Allison homes once plot we like is release... もっと見る

企業が回答しました

5つ星のうち5の評価

Heather, Sarita, Chloe and the whole AH team has been amazing during the whole process start to finish and even after care! Everything has been dealt with in perfect time and as quickly as possible an... もっと見る

企業が回答しました

5つ星のうち5の評価

Turned up with no appointment- Heather very welcoming and spent time discussing our requirements and then showed around 3 properties that could be suitable. Properties look to be built to a good st... もっと見る

企業が回答しました

5つ星のうち5の評価

Myself and my wife have been in our house for coming up to a year now. Any issues over that period have been dealt with and the continued support from Courtney Goodwin has been fantastic. The contin... もっと見る

企業が回答しました


企業情報

  1. 住宅建設業者
  2. ・
  3. 住宅開発

当該企業による記述

Allison Homes has a longstanding reputation built from a good quality of design, high specification and expert craftsmanship. Our homes can be found in great locations. Discover your new home today.

Allison Homes

当該企業による記述

A homebuilder you can trust
We create quality homes and communities that help people realise their dreams. From your first enquiry to long after moving day, we’ll listen, keep our promises and support you with honest advice and responsive customer care.

BUILT FOR LIFE

Your Allison home is protected by trusted warranties and supported by a 5-star Customer Care team, giving you confidence from the day you move in and for years to come.

Buying a new home is a big moment, and we want you to feel confident long after you’ve collected the keys. Every Allison home is protected by a 10-year NHBC Buildmark Warranty, alongside our own 2-year Customer Care Warranty. Should something not be right, our team will listen, respond and work to resolve it as quickly and efficiently as possible. As a 5-star Home Builder, we’re proud to create quality homes and communities that people can trust. From helpful buying schemes to ongoing support after you move in, we’ll be with you throughout your journey - making your move simpler, more affordable and reassuring.

連絡先

  • Roman Road, Moulton Chapel, PE12 0XQ, Spalding, Lincolnshire, 英国

  • 07826 914345

4.5

優良

TrustScore 5段階評価の4.5

31件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 85%に回答しています

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4.5

すべてのレビュー

(31)

過去12か月のレビュー数: 229件

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5つ星のうち5の評価

Heather was very informative and…

Heather was very informative and helpful . She went out of her way to show different style homes and plots. Her service was great . We hope to purchase from Allison homes once plot we like is released.

2026年10月11日
Allison Homes - Chapel Gate ロゴ

Allison Homes - Chapel Gate からの回答

Hello,

Thank you for your lovely review. We’re so pleased to hear Heather was informative, helpful and took the time to show you different homes and plots.

We’ll be sure to pass on your kind words, and we hope to welcome you back when your preferred plot is released.

- Allison Homes team

5つ星のうち5の評価

A nice experience with all information…

A nice experience with all information given

2026年10月9日
Allison Homes - Chapel Gate ロゴ

Allison Homes - Chapel Gate からの回答

Hello Kim,

Thank you for your lovely review. We’re so pleased to hear you had a nice experience and were given all the information you needed.

We really appreciate your kind feedback.

- Allison Homes team

5つ星のうち5の評価

Heather, Sarita & Chloe

Heather, Sarita, Chloe and the whole AH team has been amazing during the whole process start to finish and even after care! Everything has been dealt with in perfect time and as quickly as possible and are always on hand. The whole experience has been amazing. Thank you!!

2026年10月5日
自発的なレビュー
Allison Homes - Chapel Gate ロゴ

Allison Homes - Chapel Gate からの回答

Hello Liam,

Thank you for your wonderful review. We’re delighted to hear Heather, Sarita, Chloe and the wider Allison Homes team have made your experience so positive from start to finish.

It’s fantastic to know everything has been dealt with quickly and that the team have continued to support you through aftercare. We’ll be sure to pass on your kind words.

- Allison Homes team

5つ星のうち5の評価

Very welcoming and helpful

Turned up with no appointment- Heather very welcoming and spent time discussing our requirements and then showed around 3 properties that could be suitable.
Properties look to be built to a good standard with a choice of several styles to choose from

2026年10月5日
自発的なレビュー
Allison Homes - Chapel Gate ロゴ

Allison Homes - Chapel Gate からの回答

Hello,

Thank you for your wonderful review. We’re so pleased to hear Heather made you feel welcome and took the time to understand your requirements, even without an appointment.

It’s great to know she was able to show you suitable homes and that you were impressed with the quality and choice available.

- Allison Homes team

5つ星のうち5の評価

Brilliant experience

We wanted to take some time to communicate our gratitude and appreciation for the hard work the team at Allison Homes, especially Courtney in aftersales and Gage and Sarita managing the current site at Chapel Gate.

We have brought brand new properties several times, the team at Allison's have shown so much kindness and professionalism to an outstanding level in comparison to our previous purchases. But above everything their personal touch has made it extra special. (This is our first brand new Allison Homes) ☺️

We initially had issues getting snag work completed before Courtney took over our after care but since she has worked exceptionally hard to sort everything we asked and in a timely manner. Her communication and attention to detail is a credit to her and Allison Homes.

We honestly don’t think we would have had our minor issues sorted so promptly without her, Gage and Sarita - they really are a good example of team work at its best!!!!

We are exceptionally happy with our beautiful new home - the design and attention to the finish is amazing. Yes, we had issues with some contractors, however Gage Courtney and Sarita took action immediately to resolve the issues. This has not taken away any of the enjoyment of our new home.

2026年9月14日
自発的なレビュー
Allison Homes - Chapel Gate ロゴ

Allison Homes - Chapel Gate からの回答

Hello,

Thank you for your wonderful review. We’re delighted to hear you’re so happy with your beautiful new home at Chapel Gate.

We’ll be sure to pass your kind words on to Courtney, Gage, Sarita and the wider team. It’s fantastic to know their teamwork, communication and personal touch helped make such a positive difference.

- Allison Homes team

5つ星のうち5の評価

Thank you Courtney

Myself and my wife have been in our house for coming up to a year now. Any issues over that period have been dealt with and the continued support from Courtney Goodwin has been fantastic. The continued support, check ins and general care taken to keep in touch is just another reason why we are happy with our beautiful home. I couldn’t recommend Courtney enough as is a huge credit to the site in Moulton Chapel and the business.
Thank you again Darren & Emma Davy

2026年9月4日
自発的なレビュー
Allison Homes - Chapel Gate ロゴ

Allison Homes - Chapel Gate からの回答

Hello Darren and Emma,

Thank you for your lovely review. We’re delighted to hear you’re so happy in your new home and that any issues have been dealt with over the past year.

We’ll be sure to pass your kind words on to Courtney and the Moulton Chapel team, it’s wonderful to know her continued support and care have made such a positive difference.

- Allison Homes team

5つ星のうち5の評価

Heather the site representative was a great example of how an employee should be.

Heather the site representative was extremely welcoming, a very happy person who made us feel relaxed. She was so professional in her approach. She spent a great deal of time explaining the types of homes available or when they would be available, how they were fitted out, cost & took us to see several homes in build so we could get an idea of what they would be like on completion. Nothing was too much trouble & she never rushed us at all. She is a credit to the company, every business should have a Heather working for them.

2026年7月31日
自発的なレビュー
Allison Homes - Chapel Gate ロゴ

Allison Homes - Chapel Gate からの回答

Hello Robert,

Thank you for your wonderful review. We’re delighted to hear Heather made you feel so welcome and took the time to explain everything clearly without any pressure.

We’ll be sure to pass on your kind words - it’s fantastic to know she made such a positive impression.

- Allison Homes team

5つ星のうち5の評価

Excellent Customer Service

Heather was very helpful, had fantastic knowledge of the product and processes. Above all, she was very warm and friendly! Thank you, Heather

2026年6月14日
自発的なレビュー
Allison Homes - Chapel Gate ロゴ

Allison Homes - Chapel Gate からの回答

Hello Candy,

Thank you for your lovely review. We’re so pleased to hear Heather was helpful, knowledgeable and friendly throughout your experience.

We’ll be sure to pass on your kind words, they’ll mean a lot to her.

- Allison Homes team

5つ星のうち5の評価

Home buying the right way

They say that moving house is one of the most stressful things on your lifetime but can honestly say buying my house with Allison Homes has been brilliant. Sales executives Val and Josh have guided me through the process of choosing the right home to suit my needs and had all the patience in the world in assisting me with my choices. Although Josh originally did the reservation, Val has taken over through to completion and been there to help through it all. Yes there’s been some minor issues but no matter what you mentioned have been all planned to put right and had the reassurance from Site Manager Gage that everything’s ok. It’s nice to know that ‘me’ as a customer feels listened too. Nothing was ever too much bother - they must have got sick of me keep coming down to the sales office !!!

2025年12月15日
自発的なレビュー
Allison Homes - Chapel Gate ロゴ

Allison Homes - Chapel Gate からの回答

Hello Thomas,

Thank you so much for your wonderful review! We’re delighted to hear your home-buying journey with Allison Homes has been such a positive experience and that Val and Josh supported you with patience, care, and guidance every step of the way.

It’s great to know Val continued that support through to completion and that Gage helped reassure you along the way. Making sure our customers feel listened to and supported is incredibly important to us, so it’s lovely to hear that came through.

We’ll be sure to pass on your kind words to the whole team - they’ll be delighted!

- Allison Homes team

5つ星のうち5の評価

Our experience with Courtney Goodwin…

Our experience with Courtney Goodwin and Paula @ customer service has been FANTASTIC. They are always cheery helpful and very efficient. We cannot thank them enough for all of their help, they are both a credit to Allison Homes.

2025年12月9日
自発的なレビュー
Allison Homes - Chapel Gate ロゴ

Allison Homes - Chapel Gate からの回答

Hello Stephen,

Thank you for your wonderful review! We’re so pleased to hear Courtney and Paula have made such a positive impact with their cheerful, helpful, and efficient support.

We’ll be sure to share your kind words with them both - they’ll be delighted to know how much their help has meant to you.

- Allison Homes team

5つ星のうち5の評価

Outstanding customer care!

Thank you to Val for all her help at the development. She went above and beyond in all aspects of customer service and is an exemplary member of the Allison Homes Team.

2025年11月28日
自発的なレビュー
Allison Homes - Chapel Gate ロゴ

Allison Homes - Chapel Gate からの回答

Hello Stephen,

Thank you for your wonderful feedback! We’re so pleased to hear Val went above and beyond to support you and that her customer service made such a positive impression.

We’ll be sure to share your kind words with her - she’ll be delighted to know she made a difference.

- Allison Homes team

5つ星のうち1の評価

Havent been recently and just had 17…

Havent been recently and just had 17 emails asking for feedback.
For the last 2 years we have visited many housebuilders but by far the worst experience has been with Allison homes.

2025年11月16日
自発的なレビュー
Allison Homes - Chapel Gate ロゴ

Allison Homes - Chapel Gate からの回答

Hi Jurgen,

Thank you again for raising this with us. Following our initial response, we’ve completed a full review of our systems to understand what may have happened. This included checking all email activity linked to your household, which is all tracked and logged.

Our records show only one review invitation issued in June, and we’ve found no evidence of multiple emails being sent. We have reached out directly to ask for any further details or copies of the messages you received and await a further response from you.

Issues with individual's email providers or forwarding filters can sometimes create unexpected duplicates, and we’re still very keen to get to the bottom of this for you. If you’re able to share additional information, we’ll investigate further right away.

Thank you for your time,

- Allison Homes team

5つ星のうち5の評価

I would like to take the opportunity to say my thanks to Allison Homes (specially Paula and Joshua)

I would like to take the opportunity to say a big THANK YOU to Allison Homes to make the journey to move in our first home so smooth. From the very beginning of the journey, Josh made the sales process very easy and comfortable for both of us and answered every question with utmost importance, however trivial and stupid they be. We got some great upgrades as well which we really liked. After our move in, Paula was our go to person. And I want to mention that she has been really very kind and prompt to respond to all our concerns and solve them very quickly. Although, worth mentioning, we did not had any trouble after we moved in (albeit few very small issues which were readily resolved) and now we have settled in quite nicely, thanks to the entire team of Allison Homes, specially to Josh, Paula, Gage and Danny. I would definitely recommend Allison Homes to all my friends and family looking out for a home move.

2025年10月13日
自発的なレビュー
Allison Homes - Chapel Gate ロゴ

Allison Homes - Chapel Gate からの回答

Hello Anindya,

Thank you for your fantastic review! We’re delighted to hear your home-buying journey was such a smooth and enjoyable experience, and that Josh and Paula made the process feel easy, reassuring, and well-supported from start to finish.

It’s great to know you’re happy with your new home and the service you received - we’ll be sure to pass on your kind words to Josh, Paula, Gage, Danny, and the wider team. They’ll be thrilled to know they made such a positive difference.

- Connor

5つ星のうち5の評価

A Developer and a Team You Can Trust

Since we knew Allison Homes were coming to Moulton Chapel we knew we had to get our first home with them. From the initial private invitation day for early bird reservationists to today, we have experienced nothing but professionalism, a family friendly like business and flexibility like no other.

This wouldn't be possible without the team at Chapel Gate and other sites but especially for Josh. I have met and worked with a lot of people, but he is a genuine and caring person who has worked so hard to look after us since day 1. We have had some personal set backs but they were allocated for and we were treated like family, helping us reach our goal.

Although we have not finished the process, it is a shame that Josh is moving on, but after meeting other members of the team, we know we are in safe hands. If you're going to buy you first home or fancy a change of scene, you can get a quality build in fantastic areas.

2025年9月15日
自発的なレビュー
Allison Homes - Chapel Gate ロゴ

Allison Homes - Chapel Gate からの回答

Hello Danny,

Thank you for your wonderful review and for choosing Allison Homes for your first home at Chapel Gate. We’re delighted to hear how positive your experience has been from the very start, and that our team’s professionalism and family-friendly approach made such a difference.

It’s fantastic to know Josh has been so supportive throughout your journey - we’ll be sure to share your kind words with him, and we’re confident the wider team will continue to look after you just as well.

Wishing you every success as you complete the process and many happy years in your new home.

- Connor

5つ星のうち2の評価

I have lost trust in their word

I like the houses at Chapel Gate and the neighbourhood feels very welcoming. However, I’m leaving a negative review because Allison Homes repeatedly failed to follow through on promises and communicated poorly throughout the process. On multiple occasions representatives offered extras or promotions that were not honoured—whether the offer was verbal or written. My advice to anyone considering buying here: scrutinise the terms and conditions, get any promises in writing, and keep copies of all communications. Allison Homes, please improve your communication and honour commitments.

2025年9月11日
自発的なレビュー
Allison Homes - Chapel Gate ロゴ

Allison Homes - Chapel Gate からの回答

Dear Niall,

Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how disappointing it must feel when communication and expectations fall short. This isn’t the level of service we aim to deliver.

We understand a member of our team is already in contact with you and working to arrange a meeting this week, so we can fully understand the details and put things right.

- Allison Homes team

5つ星のうち5の評価

Help with the purchase

They made me very welcome. Understood my needs. Helped with any questions I asked. Nothing was to much trouble. I was aloud to very property numerous times. This helped me to decide to purchase the property that I'm looking for.

2025年8月22日
自発的なレビュー
Allison Homes - Chapel Gate ロゴ

Allison Homes - Chapel Gate からの回答

Hello Kevin,

Thank you for your lovely feedback! We’re delighted to hear you felt so welcome and supported throughout your visits, and that the team’s helpful approach made your decision easier.

We look forward to helping you on the next step of your journey!

- Connor

5つ星のうち5の評価

Our beautiful home!

After a particularly challenging time, my children and I have finally moved into the most beautiful four bedroom home. From the moment we arrived, this estate has truly made us feel at home. There’s always someone around offering help, advice, or simply a friendly chat.

A huge thank you to Josh, Paula, and Gage, who have all gone above and beyond to make sure we settled in comfortably. I’m absolutely thrilled with our new home and incredibly grateful to Allison Homes for helping us start this exciting new chapter on Halifax Road.

Thank you again, everyone!

2025年7月25日
自発的なレビュー
Allison Homes - Chapel Gate ロゴ

Allison Homes - Chapel Gate からの回答

Hello Tori,

Thank you so much for your wonderful review. We’re delighted to hear that you and your family are settling in so well and that your new home has brought you such happiness after a challenging time.

It means a great deal to know that Josh, Paula, and Gage helped make the move feel smooth and welcoming - we’ll be sure to pass on your kind words to them.

Wishing you and your children all the best in your beautiful new home and this exciting new chapter.

- Connor

5つ星のうち5の評価

Arranged viewing on a new development…

Arranged viewing on a new development at Weston Hills ,couldn’t be more helpful showing us around site . Not pushy at all but very pleasant experience 😊.

2025年5月31日
自発的なレビュー
Allison Homes - Chapel Gate ロゴ

Allison Homes - Chapel Gate からの回答

Hello Susan,

Thank you for your kind words! We're so pleased to hear you had a pleasant experience during your visit to our development. Our team always aims to be helpful and informative without any pressure, so it’s great to know that came across.

- Connor

5つ星のうち5の評価

Allison are on another level

Had arranged over the phone a visit today to complete our reservation for our new Bungalow. All this week I have been speaking to Sophie, who has been covering holidays at Chapel Gate.
Although Sophie was just covering holidays, her devotion to me and my husband was fantastic. Very knowledgeable, helpful and great communicator and Understanding of Allison processes. Don’t look around for your new home, call Allison Homes and find your nearest. Wish I’d done this years ago. Well done Sophie, absolute credit to your role and company. Thank you.

2025年5月31日
自発的なレビュー
Allison Homes - Chapel Gate ロゴ

Allison Homes - Chapel Gate からの回答

Hi Sarah,

Thank you so much for your lovely review! We’re absolutely delighted to hear that Sophie made such a positive impression during your reservation visit. Even while covering at Chapel Gate, she brought her dedication, knowledge, and warmth to ensure everything went smoothly for you and your husband.

We’ll be sure to pass on your kind words to her. Congratulations on your new bungalow, and thank you again for choosing us!

- Connor

5つ星のうち5の評価

Absolute professionalism

Gentleman by the name of Josh greeted us and from that minute knew the standards to expect.
His persona and attention to detail were incredible. He was patient Understanding and explained everything in great detail. What an absolute star you have working for you…”If your looking for you new home and want the very best of starts…Look for your closest Allison Development…Quality and Value, well done absolutely outstanding. Josh is a credit to your organisation.

2025年5月24日
自発的なレビュー
Allison Homes - Chapel Gate ロゴ

Allison Homes - Chapel Gate からの回答

Hello Colin,

Thank you so much for your fantastic feedback! We're thrilled to hear that Josh made such a positive impression during your visit. His professionalism, attention to detail, and genuine care for our customers truly set the tone for the Allison Homes experience, and we couldn't agree more - he is an absolute credit to our team.

We’re so pleased you felt welcomed and well-informed, and we’re happy you’ve recognised both the quality of our homes and the people behind them. We’ll be sure to pass along your kind words to Josh - he’ll be delighted!

- Connor

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