Shipping and delivery were both punctual. The box in which the butcher block arrived was damaged, as was one of the parts of the table. Upon being apprised of the damage, AllModern quickly offered... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
I purchased two foot ottomans for my guest bedroom. The products arrived in two days and are perfect. The quality of the ottomans is excellent and perfect for my chairs.
企業が回答しました
I really love the chair that I bought, it’s perfect for my desk and it’s comfortable and seems to be good quality. However, the leather has this awful chemical smell that I can’t seem to get rid of. I... もっと見る
企業が回答しました
Amazing communication from the team, drivers were very courteous, and polite. Great service! Our table is exactly like the picture, actually pictures don’t do justice. Beautiful, and look expensive.
企業が回答しました
企業情報
当該企業による記述
Hi, we're AllModern. Here, you'll find only the best of modern – Scandi to mid-century, minimalist to maximalist – all designed for real life.
連絡先
Copley Place 4, 02116, Boston, 米国
- allmodern.com
4.0
ほぼ満足
1066件のレビュー
ネガティブなレビューの 98％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
AllModern からの回答
Thank you for your positive review!
AllModern からの回答
We appreciate your review, Rebeca!
I purchased two foot ottomans for my…
I purchased two foot ottomans for my guest bedroom. The products arrived in two days and are perfect. The quality of the ottomans is excellent and perfect for my chairs.
2026年4月8日
AllModern からの回答
Hi Vanessa, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
Easy to navigate site
Easy to navigate site. The product is packaged well and looks great. One thing, I wish the stakes were longer.
2026年4月8日
AllModern からの回答
Thank you for the lovely review!
AllModern からの回答
Hi C, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
Fast and easy.
2026年4月8日
AllModern からの回答
Hi Shanon! We are so sorry to hear that your table arrived damaged. We have reached out via email to get this resolved, and look forward to hearing back from you.
The packaging was heavily damaged upon…
The table and chairs are fine but the table arrived damaged due to subpar packaging. The table top has a chip and a crack in it. This is unacceptable, especially in view of the price of the item. Very disappointed in AllModern.
2026年4月5日
AllModern からの回答
Hi Gilles, we are sorry that the table arrived damaged. We will send you an email directly to offer a resolution. Thanks!
AllModern からの回答
Hi Mike! Thank you so much for your kind review. We're so glad to hear that you're enjoying the modern selection. We look forward to serving you again soon!
FedEx delivery issue
Not AllModerns fault but the recliner I ordered arrived damaged with a broken leg / arm and scratched side. The box specifically indicated up furniture with arrows and it was delivered on its side. The photo of proof of delivery from FedEx shows the chair delivered on its side. I have emailed AllModern with photos and order number for a replacement and expect a response today. All my previous orders arrived in excellent condition.
PS I chatted with Kova who was outstanding and set up a technician to come out and fix the recliner. Top level customer service!
2026年4月13日
AllModern からの回答
Hi Corey, we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ve sent you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!
So Profesh!
Delivery was professional, quick, and smooth. The crew was clearly well-experienced, and they were respectful of our home and the furniture they delivered.
2026年4月7日
AllModern からの回答
Hi Andrea, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
Weird leather smell
I really love the chair that I bought, it’s perfect for my desk and it’s comfortable and seems to be good quality. However, the leather has this awful chemical smell that I can’t seem to get rid of. I tried leaving the chair outside on my screened in porch for several hours to see if it would help, but the smell is still pretty strong days later.
2026年4月7日
AllModern からの回答
Hi Jill! Thank you for taking the time to write a review of your new chair. We are happy to hear that you love it, but we're sorry to hear of the leather smell! We have reached out to you via email to assist. Thank you!
Well packed and delivered.
2026年4月6日
AllModern からの回答
Thank you for sharing! We're delighted you had a great experience and appreciate your support. We look forward to serving you again!
I have not received my item
I have not received my item, no word on delays or when/if shipped. My card has been charged.
2026年4月5日
AllModern からの回答
Hi Ofelia! We are so sorry to hear that you haven't yet received your order. We will be emailing your shortly, please review your inbox so that we can support you with next steps.
AllModern からの回答
Hi Donna Thank you for your kind words! We're delighted you had a great experience and appreciate your support. We look forward to serving you again!
AllModern からの回答
Thanks, Amy. We appreciate your review!
Quick order process and on the dot…
Quick order process and on the dot delivery with no dented boxes. Perfect!
2026年4月10日
Excellent product choices
Excellent product choices , service is great and the quality is outstanding!
2026年4月13日
AllModern からの回答
Thank you so much for the 5-star review, Liza!
Nice enough product
Nice enough product. Easy to assemble. Holes weren’t fully drilled through/drilled in the wrong spot on a couple legs so had to drill out myself in order to assemble
2026年4月6日
AllModern からの回答
We appreciate your feedback and are glad to hear you found the product nice and easy to assemble, and we sincerely apologize for the inconvenience caused by the misaligned or incomplete drilling as that is not the experience we want for you. We have emailed you to follow up.
AllModern からの回答
Thank you so much for your kind words. We’re really glad to hear you were happy with the fast shipping, selection, and quality of your order. We truly appreciate you taking the time to share your experience and hope to serve you again soon.
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