Ally Fashion レビュー 

186
TrustScore 5段階評価の3

2.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

When did it become common practice for retail stores to charge $9.99 for size exchange when there is an inconsistency in the sizes available and no option to exchange in store. This is criminal. No... もっと見る

企業が回答しました

5つ星のうち1の評価

I really didn't even want to give then the one star. The product quality is horrible. It wreeks of chemicals so strong I got a instant headache. Material is cheap. Not as shown in advertising. Return... もっと見る

企業が回答しました

5つ星のうち1の評価

Absolutely crap service. 21 days and no order still... minimal info and incorrect info. Not the first time either. Sort your issues. Stop the lies. Be upfront and honest with your customers. Edi... もっと見る

企業が回答しました

5つ星のうち5の評価

I ordered the red faux leather jacket online and thought I selected size 16 XL. However, I soon discovered I accidentally clicked size 6 XXS. Noticing I made an error I quickly contacted customer serv... もっと見る

企業情報

  1. 婦人服店
  2. 衣料品店
  3. 若者向け衣料品店

当該企業による記述

Looking for the ultimate style glow-up? Ally Fashion is your premier destination for on-trend women’s clothing that defines the season. Since 2001, we’ve been Australia’s fashion HQ, serving major looks with 400+ new arrivals dropping weekly. Whether you’re shopping online or visiting one of our 100+ stores across Australia, we’ve got you covered for every vibe and aesthetic. From viral party dresses and must-have denim to chic brunch sets and boho beachwear, our in-house designs cater to sizes 6-16. We specialize in contemporary ready-to-wear pieces that empower you to express your unique personality. Our curated collections include everything from sophisticated workwear and cozy knitwear to glamorous evening skirts and statement accessories. Join the community of style-obsessed women who trust Ally for high-quality fast fashion staples that offer incredible value. As a leading Australian fashion brand, we are dedicated to providing the latest global styles with fast shipping and seamless returns. Ready to refresh your wardrobe with the season's hottest picks? Shop the latest women's tops, jeans, jackets, and outerwear in-store or online now. Discover why Ally Fashion is the ultimate choice for fashion-forward women’s wear and timeless style.


連絡先

2.8

まあまあ

TrustScore 5段階評価の3

186件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.8

すべてのレビュー

(186)

過去12か月のレビュー数: 24

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Ally Zone is Not an Honest Trustworthy Company

This company should receive NO STARS! I could not believe the poor quality fabric i received. I ordered two embroidered shirts for $60.00. I received two tacky cheap thin imprinted shirts. I asked for my money back. They offered me $9.00. I said no. Then they offered me$20.00. They told me i could keep the shirts because postage is too much. Ally Zone also told me i could accept the twenty they offered me and give the shirts to someone in need..
This company is a scam.
TH

2022年1月7日
自発的なレビュー
5つ星のうち1の評価

Travelled 40min to exchange a Christmas…

Travelled 40min to exchange a Christmas gift on Boxing Day. I asked could I have an exchange please. I was told “we are not doing exchanges or refunds today or tomorrow”. I explained I had just travelled 40 mins and was bluntly told no. The girl next to her said ‘I’ll just do it-rather rudely! She asked for my receipt of which I said “it was a gift, I don’t have one”. Tags were attached but she didn’t even look at them and then said “I can’t do it” you need the receipt and all customers are told you need the receipt. I repeated It was a gift, she then said “get in contact with the person and get the receipt! And that was it! She then rudely said here’s the email to customer service, contact them- which were closed! I had exchange for Kmart (no docket), pleasant staff, not a problem, voucher issued. My daughter works at best and less, their exchange/refund procedure is to help the customer, not treat them like crap! There were NO signs stating no refund/exchange for 2 days NOR was it advertised on the website! I have never heard of anything so ridiculous and devoid of customer service. This was at the Forster store, she clearly gave me her name to use and said “I just work here”. I wouldn’t want you on my staff

2021年12月26日
自発的なレビュー
5つ星のうち1の評価

dreadful products

dreadful products - really poor quality and couldnt even fit a small child. The material is shockingly poor quality - it felt tacky and thin. Absolutely disgusting do not buy anything from this company. I wish I had read these reviews before as they are completely right - the clothing is trash.

2021年12月23日
自発的なレビュー
5つ星のうち1の評価

Just received order in the mail

Just received order in the mail. After waiting two months to get it, I open it and it’s the worst quality ever. The pictures are deceptive. The fabric is literally see through. Some things I ordered didn’t even get sent. I want my money back. I emailed and seems there is no way to contact company directly. Spent $200! This should be illegal!

2021年12月22日
自発的なレビュー
5つ星のうち1の評価

Deceptive photography and vague…

Deceptive photography and vague product/fabric descriptions. It's tempting, but please save yourself money and toil - DO NOT order from this terrible website. It was almost comical how poorly made the items I ordered were. I would laugh if I didn't pay $100. Now I'll cry instead. DON'T DO IT.

2021年12月18日
自発的なレビュー
5つ星のうち1の評価

Poor service and delivery promises

I placed an online order 10 days ago and arranged for a click and collect at the Rundle Mall store. I needed it for a special occasion and it stated that that it would be delivered 6 days later but I had not been able to track this order. Today I went into the store to see if it had arrived and of the 3 staff members only 1 was helping customers. This was in my lunch break so I was pressed for time and instead the other 2 did everything they could to avoid offering their help, even standing and picking off their nail polish!! What kind of customer service training do these people receive?? Don't work in a service industry if you can't be of service! And this is not even mentioning the false advertising around the promised delivery dates as they know that they'd lose so much business if they were honest about the actual delivery dates. I wont be doing any further shopping here!!

2021年12月17日
自発的なレビュー
5つ星のうち1の評価

Shambles

Shambles. Ordered in november. Contacted multiple times, no response. Not recieved products. Refund now please

Update: have now contacted 4 times. No response. Refund now please. Going to open refund with paypal

2021年12月14日
自発的なレビュー
5つ星のうち1の評価

Order not received

Hi Ally,
I have a similar issue as others. My order was placed in November and has not yet arrived.
The tracking number indicates it has been in transit for 9 days.
I understand the couriers are busy, but as a comparison I purchased a pair of Jordans last Monday and they arrived by Friday.
I purchased another order from Surf Stitch which was received within 5 days.
I doubt the order will be received by Christmas.

2021年12月13日
自発的なレビュー
5つ星のうち1の評価

Changed delivery time on day it was supposed to arrive

The same as some other reviews here. I ordered a Christmas jumper in November which was due 10th December and on the day it was supposed to arrive I got a message to say it was delayed by 5 to 15 days so I might not get it on time.

2021年12月12日
自発的なレビュー
Ally Fashion ロゴ

Ally Fashion からの回答

Hi Pamela, We're so sorry to hear your order was delayed. Unfortunately our couriers are experiencing delays this time of year which is out of our control. We do however want to assist in whatever way we can to track your parcel or look at what alternatives can be offered from our end. Please email us along with your order number to allyinfo@allyfashion.com. Hope to hear from you soon, Ally Fashion x

5つ星のうち1の評価

If I could give 0 stars I would

If I could give 0 stars I would. Ordered four Christmas jumpers early November, received an email to say they won’t be here before Christmas. Emailed several times, no response, now raising dispute with PayPal

*edit* I have sent three emails with no response. Items arrived this morning, very cheap fabric with plastic transfers instead of the sparkly patterns shown on the pictures. Also sizing is ridiculous - Large would fit a 3 year old. If you want a cheap looking sweatshirt fine, but make sure you order at least four sizes larger than normal. Would return but it’ll cost more than the refund I would receive.

2021年12月11日
自発的なレビュー
Ally Fashion ロゴ

Ally Fashion からの回答

Hey Robert,

Thank you for reaching out to us with this feedback.

Unfortunately we have been unable to locate any emails from your regarding this. If you could please reach out to our team at allyinfo@allyfashion.com we would be more then happy to look into this issue for you ASAP.

Looking forward to hearing back.

- Ally x

5つ星のうち1の評価

Placed an order mid November for…

Placed an order mid November for delivery today 10th December; received an email today saying it is delayed and due for delivery in 5-15 days. This is a Christmas present for my granddaughter, which she is now unlikely to receive. Having read the reviews, I wish I’d swerved this site!

2021年12月10日
自発的なレビュー
Ally Fashion ロゴ

Ally Fashion からの回答

Hi Rosemary,

Hope you're well and apologies for the delivery delays.

If you could please reach out to our customer care team at allyinfo@allyfashion.com, we will assist in following this up for you.

Wishing you a lovely day,
Ally xx

5つ星のうち1の評価

Ordered 2 xmas tops back near beginning…

Ordered 2 xmas tops back near beginning of November... received an email to say I probably won't receive them till after Xmas.... disappointed

2021年12月10日
自発的なレビュー
Ally Fashion ロゴ

Ally Fashion からの回答

Hi Margaret, We're so sorry to hear your order was delayed. Unfortunately our couriers are experiencing delays this time of year which is out of our control. We do however want to assist in whatever way we can to track your parcel or look at what alternatives can be offered from our end. Please email us along with your order number to allyinfo@allyfashion.com. Hope to hear from you soon, Ally Fashion x

5つ星のうち1の評価

The worst website to order your…

The worst website to order your clothes. It takes weeks untill it arrives and than you also can’t return what you ordered… plus the quality is bad, looks very cheap.

2021年12月9日
自発的なレビュー
Ally Fashion ロゴ

Ally Fashion からの回答

Hi Sonya,

We appreciate you taking the time to share this.

We are so sorry to hear you had a negative shopping experience and would like to apologise for any inconvenience or disappointment caused.

Could you please send through your order number via email to allyinfo@allyfashion.com or by responding directly to this so we can take a further look into this for you?

-Ally

5つ星のうち1の評価

DO NOT TRUST, BAD CUSTOMER SERVICE

Purchased a few items from allylikes. Contacted their customer service team in order to change an item that hasn’t been shipped. But no ones seemed to bother. It’s like their customer service team don’t exist.

Don’t be fooled. Not worth the hassle to try and find someone to contact.

2021年12月8日
自発的なレビュー
Ally Fashion ロゴ

Ally Fashion からの回答

Hi there,

Thanks for getting in touch.

As advised in our email response to your enquiry, allyLikes is a different company.

To contact their customer service, please follow the link: https://www.allylikes.com/account/contact/index.html?spm=a2g34.home.0.0.69465c75dqTaRr

We hope this clarifies things and wish you a lovely day!

-Ally

5つ星のうち1の評価

Just terrible

Just terrible. Do not order from them.

2021年12月6日
自発的なレビュー
Ally Fashion ロゴ

Ally Fashion からの回答

Hi Karen,

Thanks for getting in touch.

We are very sorry to hear of your experience and would like to sincerely apologise for any inconvenience or disappointment caused.

Have a great day!

-Ally

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