Al Marwa Travels レビュー 8

Customer service

I had terrible experience with them booked my tour in April for October paid advance was informed my manager Mr Rehman that they will contact me in September no one contacted me when I called them was informed that Mr Rehman has been sacked due to fraud and they can't give me the agreed hotel as the prices have gone up and Mr Rehman didn't book my hotel not sure whether it's true the new manager Mr Haider and Mr Ali keep on insisting that it's all Mr Rehman's mistake and they can only give me what they can afford
Very unprofessional and bad service so please stay away from them not sure if anyone else had same experience.
If anyone has please get in touch with me as I am in process of taking legal action

Sorry this late review , but thank you so much of this company they handled all the details , making the process quick , they also offered special rates .
over all was excellent!!!!

I used Al Marwa Tours for purchasing my Umrah package with my family. I have to say I had no regrets whatsoever with this travel agent. The person who was guiding me throughout the whole process was Abdullah Rehman he was very supportive and gave honest advice on what to expect from travel to accommodation. Very kind and polite not to forget professional service. I will definitely be using this travel agent again and would recommend them to anyone intending to perform Umrah inshaAllah. Thank you
Al-Marwa Tours for your great service!

I went for Umrah during the last ten days of Ramadan with my family. I found an online agent, and then I contacted the travel agent, Mr. Umar, who spoke with me on the phone. I told him that I wanted to spend several days in Makkah and a few days in Madinah. Masha Allah, he provided me with a good budget package, including visa, hotel, and tickets.

Alhamdulillah, my wife and I are very satisfied and happy with our spiritual journey. Mr. Umar and his team maintained contact with us, promptly answering our questions and attending to our needs. Insha Allah, if Allah (SWT) gives us another chance to perform Umrah, I would book with them again.

Alhamdulillah, thank you to Umar and his team members. May Allah reward you.

Traveling with Al Marwa Tours.
I had intentions of doing Umrah this year and was looking for Umrah packages online. I randomly came across Al Marwa Tours. didn’t know who they are where they are based but decided to give them a call anyway just for a quotation. A person named Abdullah Rehman answered my call and thats where my journey began. He gave me more than a decent quotation for flight, transportation, Date Farm Tour and hotels in both Makkah and Madina. The duration of my stay was 6 nights in Makkah and 4 in Madina. I had no experience whatsoever with what hotel to choose or distance to Haram but this brother was very helpful indeed. He suggested an excellent hotel Voco Makkah….5 stars for this hotel!! No complaints at all. We had a quad room as we went as a family of 4. The staff were friendly, professional people and most importantly at your service. The hotel was prisine. Abdullah Rehman stood by his words and promised he would be available any time we needed his assistance while we were out there and yes he absolutely was! We completed our Umrah alhamdulillah and went to Madina, brother Abdullah was in touch to ask if everything was OK. On return I have told all my family and friends about my experience not only in the Holy Land but with Al Marwa Tours aswell….I strongly recommend this company and especially Abdullah Rehman for being such a great support without him our trip would not have been so smooth! A massive thank you! ⭐️⭐️⭐️⭐️⭐️

As salam aleikoum

We went to umrah with the kids
Everything was perfect! Abdullah Rehman from Al Marwa tours has planned everything like we wanted !
Hotel transports flight … everything was planned and perfectly organised!
He is really professional and take care of his customers !
Highly recommended.

Mr Ail is the best when it comes to travelling anywhere and umrah especially.

I heartily urge anyone who is organising an Umrah to contact Al Marwa Tours.
The fact that we could talk at any moment was one of the things I truly valued. Their timely replies and transparent communication really facilitated the process of organising our Umrah pilgrimage.
Call 07448295771 on WhatsApp to reach Mr. Ali.⭐️