Alpcaps レビュー 

48
TrustScore 5段階評価の2

1.8

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5つ星のうち1の評価

I guess finding out that they don't have the approved licenses to provide the services they claim to, must have been the last straw for me. But it was all a little too late because I had committed so... もっと見る

企業が回答しました

5つ星のうち3の評価

Their analysts explained hedging to me in a way I finally understood. I've watched YouTube videos fro months and still felt confused, but one call with AlpCaps cleared it up. That call alone made my... もっと見る

企業が回答しました

5つ星のうち3の評価

I’ve been using this brokerage for about three months, and my feelings are quite mixed. On the positive side, the interface is fairly intuitive, and I’ve never run into major technical glitches. The m... もっと見る

企業が回答しました

5つ星のうち1の評価

When I wanted to withdraw my funds, my manager asked me to pay 10% tax. I paid. A few days later I asked what happened because I still hadn't received my withdrawal. She said I had to pay... もっと見る

企業が回答しました

企業情報

  1. 非銀行系金融サービス
  2. 代替金融サービス
  3. 金融機関
  4. 投資会社

当該企業による記述

ALP Brokers SA, established on April 21, 2023, is a Swiss-based brokerage firm. Operating as an independent entity, the company is registered with the Swiss Financial Market Supervisory Authority (FINMA) under the registration number F01424921.


連絡先

1.8

期待以下

TrustScore 5段階評価の2

48件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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1.8

すべてのレビュー

(48)

過去12か月のレビュー数: 4

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5つ星のうち1の評価

Big time scammer.I had an account with this guy's for…

I had an account with this guy's for almost 4 months I started investing with them since January/2025,I started with $250 US they ask me to add it to $1000 US.I did deposit more money so my account at that time was $1250US ,so my money didn't move for awhile I asked them to move my money they ask to add more money if I need a bigger profit they gave me 3 options first to deposit $10000 US to get a profit of $23000 US.
The second options to add more $7500US to make me profit of $13000 US.
So I decided to add more $10000 US to get a profit of $23000 US.
I deposited the money. They told me you have got a profit of $29000 US instead of $23000 US.
So I asked them to withdraw my money into my bank account since then my money disappeared for good, they told me your money was locked, in order to release my money you need to deposit another $4149 CAD ,I did deposit what they ask for.
They came back and said you need to deposit more money which is $15000 CAD to release the money again.
So I figured out this is a scammer so I didn't receive my money so my money is gone,so please don't deal with this guy's (alpcaps) because they didn't fixed the problem for me I phoned no answer I send customer care team regarding my problem they didn't do anything about it....
Everytime I get an answer from them that they can't do anything about this....
So please be careful there is alot of bad people around there be careful please....
I am editing my review according to the reply I got from you it is clearly scam from your company I did try to contact your support team they told me somebody is going to solve the problem I talked to that person to get my money back he told me they can't get it back unless I pay another $15000 CAD so another scam is coming into my way I end up with them nothing they left me without resolving the problem I tried to call no answer as usual so I still consider it another scam from your side.
It's been long time for this guy's to give me back my money,this guy's are not real they're a big joke I am still after you you bunk, garbage of punch of people they don't have any real thing of what they are claiming to be true but unfortunately they are big scammer and thieves,this guy's are so horrible they claim they have a location but they are not is All fake and bullshit they think they are smart but you not because you are not real everything about you fake.
Ribing off people but is not for too long we all after you you better watch out because one day you will be caught, everything you are telling people about FINMA is fake I have the proof that you are lying,your location is fake you go to Google map there is nothing is called ALPCAPS real address but you don't belong to this address you mentioned how stupid are you guys not even one thing is real about you
I will be after you until I get my money back.
I am very sure you will reply to me with your bullshit again and again but that it doesn't mean that you are honest you are bunch of bad people gathering ribbing people off with your fake identity, believe me me and the others you robbed our money is not gonna benefit you or your kids because what goes around comes around,so I will challenge you guys to go with you any where you need to go from police to courts because I know you can't afford that because you are hidding from them with fake identity,I am after you guy's and I know you guys are using another fake company names to steal other people money but believe me everything is been known about you
And you will be caught one day it's matter of time,
I am just wondering about the positive reviews I see are you guys serious about this it doesn't make sense to me...
I just need to remind you not to reply to this because you have been known by now that you are idiot's because Everytime you reply to us you reply with the same stupid things,all I need just bring my money back.
No matter what you guys do you will be caught one day no matter what and I hope you to throw my money out of your stomach and your kids stomach blood wait and you Will see that happening infront of your eyes you bigtime thieves.
Ok bye for now until another update.
Just a quick reminder for you all please all of this guy's they're using another company's website address names all fake addresses not exist even if they are their business name is not at that address,their phone numbers are fake no one answered your call no matter what,be careful you got the tools to known if this guy's you dealing with are real or fake be careful gus,
Thanks
Walid Hassan

2025年4月15日
自発的なレビュー
Alpcaps ロゴ

Alpcaps からの回答

We take these accusations very seriously, Walid.
At AlpCaps, we maintain a strict policy of transparency, regulatory compliance, and ethical financial services. We are deeply committed to protecting our clients and their funds at all times.
We kindly urge you to contact our official support team at support@alpcaps.com or call us directly at one of our verified customer service lines so we can investigate this matter thoroughly. If you have indeed interacted with someone posing as AlpCaps or one of our representatives, it is possible you were targeted by impersonators or fraudulent third parties.
To be clear: AlpCaps does not require hidden fees or unexpected deposits to release profits. We are fully licensed and regulated by FINMA in Switzerland, ensuring full compliance with all applicable regulations across the jurisdictions we operate in.
We urge all clients to verify that they are communicating through our official website: www.alpcaps.com. Protecting our community from fraud is a priority.
Please provide your client ID or any supporting documentation via our secure channels so we can assist you immediately and thank you for bringing this to our attention.

5つ星のうち1の評価

Wanted to invest in Dogecoin but they…

Wanted to invest in Dogecoin but they didn't offer it. How are they even in business?

2025年5月1日
自発的なレビュー
Alpcaps ロゴ

Alpcaps からの回答

We would like to clarify, Lane, that Dogecoin (DOGE/USDT) is available on our platform. AlpCaps offers a wide range of cryptocurrencies, including Dogecoin, to diversify and strengthen your investment portfolio.
We understand that there may have been a misunderstanding, but rest assured, we are committed to providing you with the right tools and assets to succeed in the financial markets. If you have any further questions, we encourage you to reach out to our support team to clarify any concerns. We’re here to support your investment journey.

5つ星のうち1の評価

i wouldn't be big on advising anyone to…

i wouldn't be big on advising anyone to use this broker , they schemed me from the beginning and would have continue if i didn't listen to my aid

2025年3月14日
自発的なレビュー
Alpcaps ロゴ

Alpcaps からの回答

We take all feedback seriously, James, but it’s important to clarify that at AlpCaps, we operate with the highest standards of transparency and integrity.
We understand your frustration, but rest assured, any claims of being ‘schemed’ are simply unfounded. Our platform is designed to provide clients with the tools and support they need to succeed. We have a dedicated support team, and we ensure every client receives the guidance they need, whether they’re a beginner or a seasoned investor.

5つ星のうち1の評価

I tried to withdraw money…

I tried ton withdraw money then I was asked for the tax on it that was 2,080 then they wanted another 479 dollars told me the the money would be I'm my act right away but that never happened then I get a call that I need to pay another 2,000 then he told me that if I send 1 thousand it would be ok but I would not send anymore money

2025年4月7日
自発的なレビュー
Alpcaps ロゴ

Alpcaps からの回答

Thank you for reaching out. We understand your concern regarding the withdrawal process. Our support team has received your request and will be in touch with you straight away, to assist further. Please be advised that in some cases, payment providers may require additional verification or documentation before they can release a transfer. While we have processed the withdrawal on our side, the payment provider’s request for further information is beyond our control. Rest assured, we are here to help guide you through the process and ensure that everything is handled appropriately. If you have any further questions or need additional assistance, please don’t hesitate to contact our support finance team.

5つ星のうち1の評価

Wanted to invest in Dogecoin but they…

Wanted to invest in Dogecoin but they didn't offer it. How are they even in business

2025年4月23日
自発的なレビュー
Alpcaps ロゴ

Alpcaps からの回答

Thank you, Darry, for your interest in AlpCaps. We understand your wish in Dogecoin, and we want to clarify that asset DOGE/USDT is indeed available on our platform, alongside of other assets. It’s possible there was a misunderstanding during your interaction with our advisory team. Our advisors are committed to recommending assets based on their potential for profitability and suitability for your investment goals. We encourage you to reach out for further clarification on how we can resolve this and assist to maximize the return on your portfolio.

5つ星のうち1の評価

Tried to withdraw mu bonus before…

Tried to withdraw mu bonus before making a trade. Got denied. Scam!

2025年4月19日
自発的なレビュー
Alpcaps ロゴ

Alpcaps からの回答

Your feedback is Unprecedented, Ben. We truly understand your frustration.
The bonus system is structured with clear conditions: trading activity is required before any bonus can be withdrawn. This isn’t hidden - it’s part of the agreement every client accepts when activating their account.
Attempting to withdraw a bonus before meeting those conditions will always be denied. That’s not a flaw; it’s policy. And it exists to protect the fairness of the platform for every active trader. If your focus is on trading, everything you need to succeed is already in front of you.
Alpcaps Team.

5つ星のうち3の評価

Margin Alert Issues

Custom margin alerts are useful but seem to lag occasionally. alpcaps provided an alert system that needs refining for better reliability.

2025年4月7日
自発的なレビュー
Alpcaps ロゴ

Alpcaps からの回答

Hi Kaden,
You’re absolutely right to point it out - and we appreciate you calling it as it was. During that rollout, the platform went through one of its major infrastructure updates. It caused a brief window where performance didn’t meet our standards, but the system adapted fast, and stability followed. That’s how we operate: direct, fast, and always improving. Appreciate your patience - and your precision.

5つ星のうち5の評価

Solid Risk Controls

Risk management features are reliable, though some settings can be a bit confusing at first. Anthony helped me navigate them.

2025年3月29日
Alpcaps ロゴ

Alpcaps からの回答

Hi Alison,
Appreciate the honest feedback. Risk management is where smart trading starts. And while the tools run deep, they’re designed to give you control once dialed in. Glad Anthony was there to guide you through the platform. With our team, you're always in the right hands. Let’s keep moving forward.

5つ星のうち1の評価

Issues making withdrawal …

My initial experience with the company was good. I got prompt responses from my advisors phone calls every day explanations of what was going on in the market and daily trades made I saw My profit slowly growing. I might’ve been naïve assuming that making a withdrawal would be as simple as making a deposit but I assumed the process would be just as seamless. None of my advisors actually explained to me that withdrawals would come with a fee that could not be subtracted from your account balance meaning you would have to put in additional money before you could take any out. It was at this moment that I started to realize I might be involved in a crypto scam. I’ve been trying to withdraw my money for the past 2 to 3 weeks and I keep being told there’s no way other than to pay a fee or pay a fine. I keep insisting that the fine or the fee should be Deducted from my total account balance but they’re saying according to their regulations so that can’t be done. Has anyone else had issues making withdrawals? How can I trust a Financial institution that is asking me to deposit more money when they have never shown me that I can actually make a withdrawal of said money ?? Please help!

2025年2月25日
自発的なレビュー
Alpcaps ロゴ

Alpcaps からの回答

Dear Abigail Carter,
Thank you for your feedback. We sincerely apologize for the frustration you've experienced regarding the withdrawal process. We take customer concerns seriously and strive to ensure that every client understands the terms and conditions of their accounts, including fees and withdrawal policies, at the outset of our relationship. While it’s true that some fees may apply when making withdrawals, they are clearly outlined in our agreement and explained by our advisors. We also believe that transparency is key, and our team is always available to help clarify any questions or concerns you may have.
We understand your concerns about the withdrawal process and are committed to resolving any outstanding issues as quickly as possible. We encourage you to reach out to our dedicated support team at [+14388191422] so we can assist you further and expedite the resolution of your withdrawal request. We value your business and remain committed to providing the highest level of service and support.
Sincerely, Alpcaps

5つ星のうち3の評価

I’ve been using this brokerage for…

I’ve been using this brokerage for about three months, and my feelings are quite mixed. On the positive side, the interface is fairly intuitive, and I’ve never run into major technical glitches. The market data is usually up-to-date, and their educational resources do a decent job of breaking down complex topics. On the downside, I’ve noticed that execution times lag during high-volatility periods, which can lead to slippage. Also, customer support is prompt, but the answers they provide are sometimes too generic. Overall, I’m hovering at three stars because there’s potential here, but they need to iron out a few kinks.

2025年1月15日
Alpcaps ロゴ

Alpcaps からの回答

We truly appreciate you taking the time to share such a detailed and balanced review. Ensuring our clients have the best tools and insights is a top priority for us. Market conditions can sometimes impact trade execution across all platforms, but we're continuously working on optimizing performance to minimize slippage. Your feedback on customer support is also valuable—we aim to provide precise, actionable responses, and we’ll take this as an opportunity to refine our approach.

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