Alpine Gold Exchange レビュー 

167
•
TrustScore 5段階評価の4.5

4.6

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We’ve been with Alpine Gold Exchange for more than a year and have created 3 accounts with the UPMA. We’ve been extremely happy with the operation and management of the UPMA and highly recommend them... もっと見る

5つ星のうち5の評価

I’ve never experienced any issues with placing orders. Always fast with shipping and receiving my items. Every package I’ve ordered has arrived safe and secure. I always order from alpine gold simply... もっと見る

企業が回答しました

5つ星のうち3の評価

I first invested with UPMA (now Alpine Gold) 10 years ago and continue to invest with them. I think they offer a nice product. That said, some of the changes they've made in the past few years have be... もっと見る

企業が回答しました

5つ星のうち5の評価

Pam and Kristin did a fantastic job guiding me step by step through the process of rolling my TSP account into a Roth IRA in gold and silver. There where idiosyncrasies and timing delays which they ma... もっと見る

企業が回答しました

企業情報

  1. 金・銀取引会社

当該企業による記述

The leader in sound money solutions, offering the most efficient and affordable ways to use your precious metal investments as money. With dedicated IRA support, a linked debit card, and 0 % buy/sell spread, Alpine Gold Exchange leads the industry in access and white glove treatment.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

167件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.6

すべてのレビュー

(167)

過去12か月のレビュー数: 67件

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5つ星のうち5の評価

My experience with Alpine Gold was…

My experience with Alpine Gold was great because of their professionalism, transparency, and competitive rates. The process was smooth and secure, with excellent customer service guiding me every step of the way. I appreciated their fair pricing, quick transactions, and the trustworthiness they demonstrated. Overall, it was a hassle-free and reliable experience.

2024年10月19日
自発的なレビュー
5つ星のうち1の評価

CANCELLED ORDER BECAUSE OF SUPERVISOR

CANCELLED ORDER BECAUSE OF SUPERVISOR

Rude supervisor, Ashley, extension 0015, repeatedly raising her voice, cutting off the conversation of the customer, and continuing to repeatedly explain the process of transacting over the phone and computer, as if the customer never placed an order, insulting the customer, made a substantial order for a holiday gift to family, and because of the rudeness of this supervisor, cancelled the order and now have to search elsewhere

2024年12月17日
自発的なレビュー
Alpine Gold Exchange ロゴ

Alpine Gold Exchange からの回答

Customer, Thank you for taking the time to share your experience with us. We sincerely apologize for the frustration and disappointment you encountered during your interaction with our team. At Alpine Gold Exchange, we hold ourselves to the highest standards of professionalism and customer care, and it’s clear that we fell short of your expectations in this instance.

We understand that the tone and communication style you described were not only unhelpful but also made you feel undervalued as a customer. This is not reflective of the service we strive to provide. Your feedback is invaluable and has been taken seriously. We are conducting a thorough review of this situation. We aim to ensure such incidents are not repeated.

We deeply regret that this experience led to the cancellation of your order, especially during a time when you were looking forward to sharing a meaningful holiday gift with your family. If you are open to it, we would love the opportunity to make things right. Please ask for Ronnie and I will personally ensure your order is processed with care.

Once again, we apologize for the inconvenience and appreciate you bringing this to our attention. Your feedback helps us grow and improve, and we hope you’ll consider giving us another chance to serve you better in the future.

I hope you had a Merry Christmas surrounded by loved ones and enjoy a fruitful new year.

5つ星のうち5の評価

Exceptional Service

Alpine Gold has been extremely helpful in setting up a monthly buying schedule to accumulate goldbacks. Their education on this sound money has been very informative and useful.

2024年11月26日
自発的なレビュー
Alpine Gold Exchange ロゴ

Alpine Gold Exchange からの回答

We're elated that our education has been helpful in your decision-making process! Hopefully we can keep adding value to your account for years to come. Merry Christmas!

5つ星のうち5の評価

Recently needed help

Recently, when setting up a beneficiary, I had a question and called for help. I got through right away and was helped with setting up my beneficiary, Pks several other questions were answered. Very happy with this company.

2024年11月7日
自発的なレビュー
5つ星のうち5の評価

Great experiences…

Completely positive experience with Alpine Gold. My wife and were I able to walk into a branch a few months ago and someone sat down with us and patiently educated us on precious metals and goldbacks. They have a very friendly, helpful and believing culture. By that I mean that everyone I have dealt with seems all in on the vision of sound money and a system for making it easier to use. I recommend Alpine Gold and the UPMA as THE place to invest in precious metals. The tech support was very good to me as well this last week when I had a snag with my account.

2024年10月1日
自発的なレビュー
5つ星のうち5の評価

What's not to like

What's not to like? I began to invest in goldbacks about 9 months ago and the value of that investment has increased by 20%. During that time, the value of the dollar has lost about 10%. So that works out to a 10% increase in actual value.
On top of that, Alpine Gold will direct deposit any USD withdrawal to my bank in a couple of days.

2024年9月10日
自発的なレビュー
5つ星のうち5の評価

GLORIOUS! BETTER Than a Bank!

WHY save in common-use U.S.D. when you can save in gold & silver U.S.D. that's equally legal-tender (& GoldBacks)? Since early-2020, I've enjoyed saving my buying-power in precious metals. Sadly, it only took me late-2022 to realize taking advantage of the specific Gold Eagle:Silver Eagle Ratio (as opposed to the more general G.S.R.). (😖 I swear, I'm smart: I have a degree! 🤣) Still, I've made-up for lost time and grown my savings significantly, especially given the appreciation of GoldBacks. (I got a number of them when they were still $3/each! 😆)

The Visa® is also pretty useful, though the limits can be… well, limiting: $5k limit on the card, with $1k spend-able or withdraw-able per day.

Converting currencies are now so much more convenient, now that they're automated. Chatting with personnel was awesome, but the new method is far more efficient, accessible any time, and less prone to misunderstandings from different people's differing word-choices.

Also, kudos on work further developing a method of metal-backed electronic-payments! May it succeed and be more widespread! 🙏

Thank you, Alpine Gold Exchange (Alpine Gold) & the United Precious Metals Association (U.P.M.A.)! At "best", my savings should be "growing" slowly in a bank… while the buying-power they're supposed to represent would shrink! I can only wish I joined much sooner.

2024年7月31日
Alpine Gold Exchange ロゴ

Alpine Gold Exchange からの回答

We are honored to receive this thorough and well-thought-out review! We tirelessly strive to offer more effective ways to use sound money and love the opportunity to help people like you. Thanks and hope to see you again soon! We are working on more partnerships in the Visa debit card offering as well so stay tuned.

5つ星のうち5の評価

I was first introduced to Goldbacks and…

I was first introduced to Goldbacks and Alpine Gold Exchange in 2023. It wasn't until last winter that I started making purchases with Alpine Gold Exchange. The purchase and selection process online was pretty easy and delivery was quick with efficient secure packaging. The Goldbacks have very intricate detail specific to the designated state. The thin tough polymer coating is durable and inspires usability.

2024年1月26日
自発的なレビュー
Alpine Gold Exchange ロゴ

Alpine Gold Exchange からの回答

Thanks for your review! We hope to see you again soon and will keep you posted for any promotions we decide to offer.

5つ星のうち5の評価

Sound and safe money

I found UPMA / Alpine Gold back in 2021 while looking into Goldbacks. I found they have been leading the way to make gold and silver legal tender again, as it should be for our Constitutional Republic. It's a great way to keep your cash out of the banking system. They are constantly looking at ways to improve the system they've created.

2024年6月1日
自発的なレビュー
Alpine Gold Exchange ロゴ

Alpine Gold Exchange からの回答

You are 100% correct Ian, we constantly search for ways to improve our system and your feedback is invaluable! We are elated you have been with us since 2021 and won't stop improving. Thank you.

5つ星のうち5の評価

Alpine makes it simple to purchase…

Alpine makes it simple to purchase SMALL amounts of actual GOLD in a beautiful package... the Goldback notes are absolutely stunning.
Everyone I show them to LOVE the look of the notes and I have sent dozens of people to their direct website so they can save a few $$ instead of buying at one of those big dealers that charge a HUGE premium. My local coin dealers does not carry them so when I found out Alpine sells directly to consumers I was all over it.
My order arrived quickly in discreet packaging and packed well enough that it wouldn't get bent/damaged.
I will buy as often as I am able.

2024年3月1日
自発的なレビュー
Alpine Gold Exchange ロゴ

Alpine Gold Exchange からの回答

Thank you David! We strive every day to improve every part of the business.

5つ星のうち5の評価

AWESOME

it is always a pleasure dealing with alpine gold exchange

2024年5月1日
自発的なレビュー
Alpine Gold Exchange ロゴ

Alpine Gold Exchange からの回答

Likewise Kydio! We are so honored for your feedback.

5つ星のうち5の評価

withdrawal

A needed withdrawal was done expediently and accurately.

2024年6月3日
自発的なレビュー
Alpine Gold Exchange ロゴ

Alpine Gold Exchange からの回答

We love efficiency and hope your experience represented that. If you have any questions, we are always a phone call or a click away.

5つ星のうち5の評価

GOLD AND SILVER AND GOLDBACKS, OH MY!

AGE is the go-to place for your precious metals needs. The staff is as friendly and responsive as a staff could be. I live in Alabama and so haven't personally visited yet, but it's one of my goals. AGE provides the best way I know of to preserve your purchasing power from the current twin ravages of inflation and de-dollarization. You can't go wrong with Alpine Gold Exchange.

2024年5月24日
自発的なレビュー
Alpine Gold Exchange ロゴ

Alpine Gold Exchange からの回答

Thank you Terry! Inflation is a silent tax and metals can help you avoid it. We appreciate your business!

5つ星のうち5の評価

This is by far the easiest way to save…

This is by far the easiest way to save in gold. Easily deposit from your bank, easy to sell the gold back when you need to, and easily transfer gold to different accounts. Plus they have an amazing lease back program. I highly recommend upma to people all the time.

2024年5月7日
自発的なレビュー
Alpine Gold Exchange ロゴ

Alpine Gold Exchange からの回答

Thank you Scott! The Lease program is an incredible tool to build AND preserve wealth at the same time. We appreciate your business.

5つ星のうち5の評価

A customer since 2016

For 8 years Alpine Gold Exchange / UPMA has done exactly what they said they would. I have even tested, in person after a 500mi drive, that I could get my physical gold. AGE is reasonable and transparent about fees. They’ve even added to their offerings, making yield on gold (did you read that?) possible through partnership with a firm that does physical gold leases. Their staff are helpful and responsive, and little things get fixed instead of piling up, at least from this customer’s point of view. I’ve turned family and friends onto AGE/UPMA. Now, if you just want to speculate on gold/silver/goldbacks, AGE might not be for you; or metals at all. But these folks have truly helped make metals into money once again. If you have the right mindset that the metal is the money, you’re at home. No longer is it, “How many $FRNs do I need to buy gold?”, but rather “How much gold does it take to buy an $FRN?”

2024年4月15日
自発的なレビュー
Alpine Gold Exchange ロゴ

Alpine Gold Exchange からの回答

Thank you so much for sharing your experiences with us over the years. Your trust and business mean the world to us. We push every day to make it easier to use metals as money! Hopefully, we see you at a branch soon.

5つ星のうち5の評価

Keep it Up!

The people at Alpine Gold Exchange are always very helpful to me whenever I have any questions or need any help with a certain process. Keep it up!

2023年12月22日
自発的なレビュー
Alpine Gold Exchange ロゴ

Alpine Gold Exchange からの回答

Thank you, Brett! We hope to continue providing great service and improving every day.

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