Thank you so much for sharing your experience with Altezza Travel! Weâre delighted to hear that everything ran smoothly, from your airport transfers to your climb.
We're especially grateful for your praise of our guides and porters. The work of our mountain crews is at the heart of ensuring both the safety and comfort of every expedition. For over ten years, weâve been fine-tuning our mountain protocols, and your review confirms that weâve selected the right team to carry them out. Iâve already passed along your kind words to the crew who led you to the summit of Kilimanjaro.
We also appreciate your feedback regarding the food and would like to clarify our approach. To accommodate a guest with a last-minute chicken and egg allergy, we served fish to the entire group on several occasions, following our pescatarian policy. This was in addition to the usual offerings, which include:
For breakfast:
- oat porridge, a selection of scrambled or fried eggs, beef or chicken sausages, fried tomatoes, baked beans, and avocado slices, with fresh fruit and a choice of tea or coffee to finish.
For lunch and dinner:
â a variety of soups, such as vegetable, butternut, leek, and beef, along with dishes like vegetable salads, fried or mashed potatoes, spaghetti, rice, fried chicken in coconut sauce, and minced meat in tomato sauce. We also serve hearty options like beef fillet, chicken stew, and sautéed vegetables such as zucchini with tomato and eggplant with garlic.
This might explain why the meals didnât quite meet your expectations.
Weâre glad to hear you felt well-fed, but we always aim to improve and offer meals that satisfy everyone.
As for dehydrated meal packs, we donât offer them for a couple of reasons: theyâre not readily available for purchase in Tanzania, and we believe freshly prepared, locally sourced meals are a better choice for climbers. Dehydrated meals can sometimes cause digestive issues, which could affect acclimatization, while fresh meals support both comfort and success on the mountain.
Once again, thank you for your valuable feedback and for choosing us for your Kilimanjaro adventure. We hope to welcome you back for another unforgettable experience.