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企業情報

  1. エネルギー機器とソリューション

当該企業による記述

Altum Organisation is dedicated to providing top-notch energy efficiency upgrades for residential and commercial properties across Wales and the UK. Our specialised services include solid wall insulation, cavity wall insulation, roof insulation, air source heat pumps (ASHP), and solar panels. We are committed to enhancing the energy performance and sustainability of homes, ensuring that every client receives tailored, high-quality service.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

14件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.4

すべてのレビュー

(14)

過去12か月のレビュー数: 5

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5つ星のうち5の評価

Highly recommended

Altum were recommended to us by a friend and they did not disappoint.
Throughout the whole process the team at Altum provided excellent customer service.
Nicky was a consistent point of contact throughout and responded promptly to any issues that cropped up as well as regularly checking in to keep us updated.
The staff who visited our home were all polite, professional, and friendly, which made the experience very positive overall.
One small suggestion would be to give customers a clearer idea of the level of disruption during the installation. We hadn’t fully considered this while working from home, although this is just a minor point and a personal observation.
We’re really happy with the overall experience and would highly recommend Altum to anyone thinking about Solar panels.

2026年5月18日
自発的なレビュー
5つ星のうち5の評価

Very happy with everything

Altum were great from the sales call to the set up. Communication was great throughout and if there was any issue they were on hand through email, text or calls. The scaffolding company they worked with were also superb. The electricians and installers all worked really hard and quickly. They were all lovely, which makes a difference when you're a female on her own. There was some rubbish left outside which was cleared by the company a few days later. Overall excellent.

2026年5月20日
自発的なレビュー
5つ星のうち5の評価

Great company 👌 I can highly recommend…

Great company 👌 I can highly recommend Altum based on the service I received. I had 10 solar panels fitted and am pretty self sufficient already. The guys at Altum communicate well, are professional and friendly and did a really great and neat job. They came when they said they would and have kept in touch to ensure everything is in good working order. They even provided anti bird nesting protection last minute which was a real bonus and something they provided for free. It usually costs £250 so I am extremely grateful for this 🙏 Thank you to the whole team I will definitely be recommending you to anyone I know considering getting solar xx

2026年4月3日
自発的なレビュー
5つ星のうち5の評価

Very happy with the work

A few years ago, we fell in love with and moved into an old Victorian property in need of renovation. Shortly after moving in, we were contacted by various organisations promising the world via the ECO4 scheme. The one company which delivered, however, was Altum Organisation.
I can’t thank Erin Gamble of Altum enough for everything she has done for us. She was always there on the end of the phone, keeping us up to date with progress. Where other companies went silent on us, Erin was there, keeping us informed.
In the summer of this year, they installed internal wall insulation, loft insulation, solar panels, a heat source pump and central heating. Following two very cold winters here, (without oil or gas, we couldn’t afford to heat the property) I’m so happy to report that we now find ourselves, in November, extremely warm and cosy.
We are very happy with the work and so grateful for everything we have been given. Every time we come back home after being out in the cold, we say a quick thank you to Erin and her colleagues for the fact that we’re now warm!
I should also like to thank the installers. The two chaps who came to install the wall insulation were lovely and really understanding of the stress caused by having your house turned upside down. They went out of their way to make things as easy as possible for us.
The installers who came in to do the central heating were also very good. All lovely lads and again, very considerate of the fact that they were coming into someone’s home.
If you’re considering having the work done, you do need to be very careful which company you choose to do it. Based on our experience, I can highly recommend Altum Organisation.

2025年11月4日
自発的なレビュー
5つ星のうち5の評価

Thank you very much to all the team for…

Thank you very much to all the team for doing an excellent job retrofitting my house. I am very pleased with the standard of work and the level of communication I received.

Well done all!!

2025年8月13日
自発的なレビュー
Altum Organisation ロゴ

Altum Organisation からの回答

Hi Clive,

Thank you so much for your kind words. We’re delighted to hear you’re happy with your new ASHP and solar panels, as well as the standard of work and communication throughout the project.
I’ll be sure to share your feedback with the whole team, they’ll be thrilled to know their hard work made such a positive difference.

It’s been a pleasure retrofitting your home, and we wish you all the best enjoying the benefits of your new system.

The Altum Team

5つ星のうち5の評価

Sam and Bren did my installation and…

Sam and Bren did my installation and plastering in my home. They did a great job to be fair and tidy guys aswell. I would highly recommend them to anyone. Done a great job

2025年7月3日
自発的なレビュー
Altum Organisation ロゴ

Altum Organisation からの回答

Hi Luke,

Thank you for your lovely review! We're so pleased to hear that Sam and Bren did a great job with your installation and plastering. They take real pride in their work, so it's fantastic to know you found them both fair and tidy.

We really appreciate your recommendation, it means a lot.

If you ever need anything else, we’re just a call away!

- The Altum Team

5つ星のうち5の評価

Very professional work done very pleased.

The Guys Sam Andy and Bren was very polite. Respected my property whilst working. The Job they done was amazing. Cleaned up after them with no mess left. I had all internal wall insulated and plastered and ventilated to a very high standard. I am well pleased. Many thanks.

2025年6月10日
自発的なレビュー
Altum Organisation ロゴ

Altum Organisation からの回答

Thank you so much for your kind words!

We're thrilled to hear you're pleased with the work and that Sam, Andy, and Bren made such a positive impression. Respecting your home and delivering high-quality internal wall insulation, plastering, and ventilation is exactly what we aim for.

We'll be sure to pass on your feedback to the team, they’ll be chuffed to hear it!

If you need anything going forward, we’re only a call away.

- The Altum Team

5つ星のうち5の評価

Spark Energy Consultants Ltd

Christian was very helpful getting us the Eco4 improvements to our house.

2024年6月24日
自発的なレビュー
Altum Organisation ロゴ

Altum Organisation からの回答

Thank you for your review! We're so pleased to hear everything went smoothly with your ECO4 improvements.

A big thanks to Spark Energy Consultants Ltd and Christian for expertly guiding you through the first steps, we were glad to work together and carry out the installation.

If you ever need anything in future, Altum is always here to help.

5つ星のうち1の評価

I have not had a good experience with…

I have not had a good experience with Altum.
Very poor communication from the organisation. Was never sent a plan of works as promised. Called very late at night to book in my work which was very unprofessional and then less than a week before the work was due to commence I was told that a wall would have to be built and plastered separating 2 rooms which had never been mentioned beforehand and I would never had agreed to have this done in the first place. Waste of time

2025年6月13日
自発的なレビュー
Altum Organisation ロゴ

Altum Organisation からの回答

Thank you for sharing your feedback.

We're sorry to hear that your experience didn’t meet expectations. While no installation work was carried out, during the design stage, we consulted with you regarding the need for a party wall to meet the scheme’s technical requirements. At that point, you chose not to move forward with the project, which we completely respect.

In regard to the evening call, our team does operate extended hours to accommodate customers who are unavailable during the day. We appreciate this doesn’t suit everyone, and we’ll always do our best to adjust communication preferences moving forward.

Wishing you all the best,

– The Altum Team

5つ星のうち5の評価

Just a Brilliant Organisation - Well Recommended!

Re work carried out and completed via the ECO4 flex Scheme at our property, led by Altum Organisation Ltd.

I wish to Commend the whole Team involved and the Work Force who physically were carrying out the Installation at our property.

The labour work force working at our home were very PROFESSIONAL local craftsperson’s, EXCELLENT in all ways, very helpful, polite and respectful, well organised, but so important we’re very respectful of our property, every member of the team worked well, efficiently and diligently.

We were constantly kept update of their schedule of work and their continuation from the start date to completion date.

We are so happy with the standard of work carried out on the completed installation.

We have NO negatives to report for any of the work tasks; only POSITIVES.

“Thank You Team” 👍👌👌

2025年5月23日
自発的なレビュー
Altum Organisation ロゴ

Altum Organisation からの回答

Hi Richard,

Thank you so much for your kind words and for taking the time to leave such a thoughtful review.

We’re absolutely thrilled to hear that you had a positive experience with Altum and our Installation team made such a great impression. Professionalism, respect, and clear communication are values we pride ourselves on, so it’s wonderful to see that reflected in your experience.

We’re delighted you’re happy with the outcome and truly grateful for your recommendation. We’ll be sure to pass on your praise to everyone involved, they’ll be over the moon to hear your feedback!

Thank you again for choosing Altum.

– The Altum Team

5つ星のうち5の評価

The recommended company were brilliant…

The recommended company were brilliant from start to finish.
Great communication and workmanship.

2024年6月23日
自発的なレビュー
Altum Organisation ロゴ

Altum Organisation からの回答

Hi Beverley,

Thank you for your kind words!

We’re so pleased to hear you had a great experience with us from start to finish. Communication and quality workmanship are really important to us, so it’s great to know that came through.

We truly appreciate your feedback and support.

– The Altum Team

5つ星のうち5の評価

Last year I was one of the lucky ones…

Last year I was one of the lucky ones to qualify for the eco 4 grant and this company installed the panels, air source heat pump and new radiators to my property. Outstanding service, everything was installed promptly to a high standard, friendly and professional company who take pride in their work. Highly recommended!

2024年9月1日
自発的なレビュー
Altum Organisation ロゴ

Altum Organisation からの回答

Hi Steven,

Thank you so much for your fantastic feedback!

We’re delighted to hear you qualified for the ECO4 grant and that you were happy with the full installation, from the panels to the heat pump and radiators. It means a lot to us to know that our team’s professionalism and pride in their work came through.

We really appreciate your recommendation and are so glad you’re pleased with the results.

– The Altum Team

5つ星のうち5の評価

Alex made the whole process so easy

Alex made the whole process so easy. Shame you have e lost a fab employee.

2025年5月23日
自発的なレビュー
Altum Organisation ロゴ

Altum Organisation からの回答

Hi Carol,

Thank you so much for your kind words!

We’re really pleased to hear that Alex made the process smooth and straightforward for you, he was a valued member of the team and we’re glad his efforts left such a great impression.

While he’s moved on to new opportunities, we’re proud of the work he did here and wish him all the best. Thank you again for your feedback and for being part of the Altum journey.

– The Altum Team

5つ星のうち5の評価

Smooth service

Went smoothly and to the time scale that was set which was good as winter when heating system installed.
Pleasant workforce who respected our home, made sure they cleared up and took all waste material with them

2024年6月1日
自発的なレビュー
Altum Organisation ロゴ

Altum Organisation からの回答

Thank you so much for your kind feedback, we're really pleased to hear everything went smoothly and to schedule, especially with the timing of the install ahead of winter.

It's great to know the team made a positive impression and treated your home with care. I’ll be sure to pass your comments on to them it really means a lot.

If you ever need anything in future, please don’t hesitate to get in touch.

Altum

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