Heel fijn gesprek gehad met een zeer kundige medewerker van Americans Overseas over hoe wij de IRS belastingplicht van onze zoon met een Amerikaans (en Nederlands) paspoort vorm moeten gaan geven... ãã£ãšèŠã
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Ich hatte ein telefonisches BeratungsgesprÀch mit Overseas und bin rundum zufrieden. Die Mitarbeiterin war sehr freundlich, hilfsbereit und zuvorkommend. Sie hat sich viel Zeit genommen, alle... ãã£ãšèŠã
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Ich reiche seit einigen Jahren meine US Steuer mit Hilfe von Americans & Expats Overseas ein und bin sehr zufrieden. Das Erfassungstool, um die Unterlagen hochzuladend ist intuitiv und einfach. Die Ko... ãã£ãšèŠã
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Mein Streamline Procedure ( ein Steueramnesieverfahren fÃŒr US BÃŒrger*in die zufÀllig von ihrer Steuerpflicht in den USA erfahren) lief sehr gut! Die Beratung und UnterstÃŒtzung auch fÃŒr die Abgabe... ãã£ãšèŠã
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We help Americans living abroad to become US tax compliant in an organized way and avoid unnecessary double taxation. Based on your personal situation, we introduce you to the appropriate US tax advisor in our Americans Overseas network who will make you a tailor-made offer. Our information and refer service is free of charge and free of any obligations. Americans Overseas is founded by Americans living Overseas. We understand the burdens that people with American nationality face, and alongside providing free information for many issues, we offer a suitable and affordable solution. You can rely on us for the following services: - free information about US Tax - information about FATCA - help with letters from banks or other financial institutions - tax deadline & tresholds - tax credits - W8 & W9 forms - Form 1040, Form 1116 & Form 2555 - local tax preparation - considering renouncing citizenship - referral to an affordable tax accountant - referral to a financial planner specialized for US Perons - tax treaties And of course the latest news, and political lobbying for US Persons living and working abroad. Helped 18500+ Americans Overseas in more than 52+ countries.
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- americansoverseas.org
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Immediate response to my inquiry
Immediate response to my inquiry. Very competent staff. One has the feeling of being well taken care of. Would definetly recommend Americans & Expats Overseas. Thank you for your help.
2026幎5æ11æ¥
Americans & Expats Overseas ããã®åç
Thank you so much for your thoughtful review! We truly appreciate your kind words about our responsive service and knowledgeable team. It means a lot to know that you felt well taken care of throughout the process. Thank you for your recommendation and for trusting us at Americans & Expats Overseas â weâre always here to help!
Andreas
AOS Team
Selling tax preparation services seems to be the main objective
I contacted Americans Overseas for a specific question/topic. I had a call with someone which was informational, but I feel that the only objective or interest was to sell me tax preparation services. While this can be useful for some, and maybe even for me this wasnât the reason I engaged.
2026幎5æ7æ¥
Americans & Expats Overseas ããã®åç
Thank you for taking the time to share your feedback. We appreciate your honesty and are sorry to hear that your experience did not fully meet your expectations.
Our intention during introductory calls is always to provide general information and help clients understand the services we offer. However, as we are not licensed tax advisors, we are unfortunately not permitted to provide specific tax advice over the phone before formally engaging in a service relationship.
We certainly never intend to make clients feel pressured into purchasing services, and we regret if this was the impression you received. We would welcome the opportunity to better understand your experience and discuss your concerns personally. Please feel free to share your contact details with us so that a member of our team can reach out directly.
Thank you again for your feedback â it helps us continue improving our client experience.
Andreas
AOS Team
Americans & Expats Overseas ããã®åç
Sehr geehrter Herr Bechtold,
Vielen Dank fÌr Ihre positive Bewertung! Es freut uns sehr zu hören, dass Sie mit der schnellen Bearbeitung zufrieden waren.
Wir setzen alles daran, unsere Kunden effizient und zuverlÀssig zu unterstÌtzen, und Ihr Feedback bedeutet uns sehr viel.
Andreas
AOS Team
Americans & Expats Overseas ããã®åç
Merci beaucoup pour votre aimable commentaire ! Nous sommes ravis dâapprendre que vous vous êtes senti écouté et que tout sâest bien passé.
Votre confiance compte beaucoup pour nous, et nous restons à votre disposition pour vous accompagner à lâavenir.
Andreas
AOS Team
Americans Overseas useless
Americans Overseas can offer boilerplate answers - that anyone can also find on the IRS website, for example - but consistently refuse to answer any other questions. That is, they send e-mails but sidestep the questions and offer something the enquirer doesn't need. Not at all helpful, just adding to the stress and annoyance in the world.
And, because I wrote this review, they cancelled an appointment to provide the advice they promise. So, they are vengeful, too! And they then broke the data protection laws and wrote to me about this review. You can below they accuse me (falsely) of using a false name. Hmmm, how does one assess if a name is false in an anonymous review?
They state on their website "We help all Americans overseas with their US tax liability.", but, as you see from their answer, this is not actually part of their plan: not ALL Americans overseas are helped nor do they even attempt to give any help such as where else one might find the required information, etc. So, they are practising false advertising as well as repeatedly contravening European law about data protection.
Stay far away from them. not only are they not helpful, but they are unpleasant, unprofessional, not acting in accordance with the law, and self-righteous.
2026幎5æ18æ¥
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Americans & Expats Overseas ããã®åç
Thank you for your feedback. Weâre sorry to hear that your experience left you feeling frustrated and unsupported.
At Americans Overseas, our role is to assist clients with the preparation and coordination of their U.S. tax filing process. However, we are not licensed tax accountants, and for legal and compliance reasons we are neither able nor permitted to provide individualized tax advice or answer complex tax-specific questions in the way a CPA or tax attorney would.
To ensure our clients receive qualified professional support where needed, we work with a network of accredited tax accountants across the United States who can assist with more specialized tax matters and individual tax advice.
We are truly shocked by this review, as we place such a high priority on customer satisfaction, and this organization was founded specifically to help people connect with the right experts.
We would genuinely like the opportunity to better understand your concerns and see whether we can help clarify the situation. For reasons that are unclear to us, you submitted a review under a fake name (Kunde 1) and have now edited your review six times to include baseless accusations.
Since we donât know who you are, we canât figure out why an intake was canceled. We usually do this if we see in advance that our advice wonât be helpful to you; it would be a waste of your time.
To conclude, we will focus our time on clients who do value our expertise and time. I wish you the best of luck in finding the answers to your questions.
AOS Team
teleonische Erreichbbarkeit
2026幎5æ14æ¥
Americans & Expats Overseas ããã®åç
Vielen Dank fÃŒr Ihre positive Bewertung! Es freut uns sehr, dass Sie mit unserer telefonischen Erreichbarkeit zufrieden waren.
Wir legen groÃen Wert darauf, fÃŒr unsere Kunden gut erreichbar zu sein und sie bestmöglich zu unterstÃŒtzen. Vielen Dank fÃŒr Ihr Vertrauen in Americans & Expats Overseas!
Andreas
AOS Team
Sehr freundlich und hilfsbereit
2026幎5æ13æ¥
Americans & Expats Overseas ããã®åç
Sehr geehrte Frau Sieburg,
Vielen Dank fÃŒr Ihre freundliche Bewertung! Es freut uns sehr, dass Sie unseren Service als freundlich und hilfsbereit erlebt haben.
Ihr positives Feedback bedeutet unserem Team viel und motiviert uns, weiterhin den bestmöglichen Service zu bieten.
Andreas
AOS Team
advice on tax issues
The advice provided on tax issues was not prepared well. My current situation, i.e. retirement in 3 years, was not taken into consideration. The fee of USD 200 was too much for the information I received.
2026幎4æ14æ¥
Americans & Expats Overseas ããã®åç
Thank you for your feedback. We are sorry to hear that the consultation did not meet your expectations.
As an organization, we connect clients with independent tax experts based on their specific questions. The advice you received was provided by one of these experts - not by Americans Overseas. That said, we do take your concerns seriously. Thank you for bringing this to our attention.
Best regards, Team Americans Overseas
Americans & Expats Overseas ããã®åç
Sehr geehrter Herr Winkler,
Vielen Dank fÌr Ihre positive Bewertung! Es freut uns sehr zu hören, dass Sie mit der Beratung zufrieden waren, die Weiterleitung problemlos verlief und Sie das GesprÀch als angenehm empfunden haben.
Wir schÀtzen Ihr Vertrauen in Americans & Expats Overseas sehr und stehen Ihnen jederzeit gerne wieder zur VerfÌgung.
Andreas
AOS Team
Super friendly and follow up to all myâŠ
Super friendly and follow up to all my requests.
2026幎5æ12æ¥
Americans & Expats Overseas ããã®åç
Dear Antonio,
Thank you for your kind review! We are very happy to hear that you found our team friendly and responsive to your requests.
Providing attentive support and following up with our clients is something we truly value. We appreciate your trust in Americans & Expats Overseas and look forward to assisting you again in the future!
Andreas
AOS Team
Onvoldoende transparantie over kosten en geen passende afhandeling
De ondersteuning bij Americans Overseas begon aanvankelijk goed. De intake was prettig en de eerste communicatie gaf vertrouwen, zeker omdat het Amerikaanse belastingstelsel complex is en specialistische kennis vereist.
Tijdens het traject zijn echter aanvullende werkzaamheden uitgevoerd waarvoor substantiële extra kosten in rekening zijn gebracht. Deze kosten kwamen zonder duidelijke kostencommunicatie en zonder expliciet akkoord, waardoor het totaalbedrag uiteindelijk bijna is verdubbeld ten opzichte van de oorspronkelijke offerte.
Toen ik dit punt aankaartte, werd de discussie steeds verlegd naar de complexiteit van de werkzaamheden en de inhoud van mijn dossier. Dat is echter niet het kernprobleem. Waar het om ging, is dat ik als consument vooraf duidelijk geïnformeerd had moeten worden over extra kosten en daar expliciet mee had moeten instemmen. Naar mijn oordeel is dit niet in lijn met de verplichtingen die gelden bij dienstverlening aan consumenten.
Wat ik het meest teleurstellend vind, is dat Americans Overseas wel erkent dat de communicatie hierover onvoldoende duidelijk is geweest, maar vervolgens geen enkele verantwoordelijkheid neemt, geen fout erkent en geen enkele vorm van tegemoetkoming biedt. De verantwoordelijkheid werd consequent bij mij als klant gelegd, juist op punten waarvoor je als leek hun professionele expertise inschakelt, en waarvoor je betaalt.
Hoewel de inhoudelijke dienstverlening op zichzelf zorgvuldig kan zijn, ervaar ik dit traject als ontransparant en risicovol vanwege de mogelijkheid van hoge, onverwachte kosten zonder voorafgaand akkoord. Om die reden kan ik Americans Overseas niet aanbevelen, met name niet aan mensen die nieuw zijn in het Amerikaanse belastingstelsel en vertrouwen op duidelijke begeleiding en transparantie.
2026幎4æ15æ¥
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Americans & Expats Overseas ããã®åç
Geachte mevrouw Trip, dank voor het delen van uw ervaring. Het spijt mij dat u het traject op deze manier heeft ervaren.
Ik wil wel graag verduidelijken dat de aanvullende werkzaamheden in uw dossier zijn ontstaan doordat relevante informatie over PFIC-gerelateerde transacties pas later in het traject beschikbaar kwam.
De werkzaamheden zijn uitgevoerd om uw Amerikaanse belastingaangifte correct af te ronden en in te dienen.
Dat neemt niet weg dat ik begrijp dat u de communicatie rondom de bijkomende kosten als onvoldoende duidelijk heeft ervaren. Dat signaal neem ik serieus en gebruiken wij om onze communicatieprocessen verder te verbeteren.
Met vriendelijke groet,
Linda Mabelis - Manager Operations Americans Overseas
Americans & Expats Overseas keeps onâŠ
Americans & Expats Overseas keeps on surprising me! The speed with which they respond, their willingness to listen, and their spot-on advice are second to none.
2026幎5æ11æ¥
Americans & Expats Overseas ããã®åç
Dear Karen,
Thank you so much for your kind words and continued trust in Americans & Expats Overseas! We are delighted to hear that you value our responsiveness, attentive approach, and the support we provide.
Providing timely and client-focused assistance is very important to us, and feedback like yours truly means a lot to our team. We look forward to continuing to support you in the future!
Andreas
AOS Team
Super Beratung
Super Beratung, transparente Kosten, schnelle und unkomplizierte Hilfe.
2026幎5æ6æ¥
Americans & Expats Overseas ããã®åç
Vielen Dank fÌr Ihre freundliche Bewertung! Es freut uns sehr zu hören, dass Sie mit unserer Beratung, der transparenten Kostenstruktur sowie der schnellen und unkomplizierten UnterstÌtzung zufrieden waren.
Wir schÀtzen Ihr Vertrauen in Americans Overseas sehr und stehen Ihnen auch in Zukunft gerne zur VerfÌgung.
Andreas
AOS Team
Het is fijn dat zij je kunnen helpen
Het is fijn dat zij je kunnen helpen. Alleen had ik het niet voor elkaar gekregen.
2026幎5æ8æ¥
Americans & Expats Overseas ããã®åç
Beste Herman,
Hartelijk dank voor uw feedback. Fijn om te horen dat u het prettig vindt dat wij kunnen helpen, al vinden we het jammer dat het nog niet is gelukt om alles naar wens af te ronden. Als u het nog eens wilt proberen of vragen heeft, staan we graag voor u klaar om u verder te ondersteunen.
Andreas
AOS Team
I had a very cordial and helpfulâŠ
I had a very cordial and helpful conversation on the phone with their representative. She was kind yet knowledgeable
2026幎5æ8æ¥
Americans & Expats Overseas ããã®åç
Dear Virginia,
Thank you very much for your kind feedback! Weâre glad to hear that you had a cordial and helpful conversation with our representative. Itâs great to know you experienced both kindness and expertise during your interaction. We truly appreciate your trust and are here to help whenever you need us!
Andreas
AOS Team
Americans & Expats Overseas ããã®åç
Dear Ms Fraenkel,
Thank you for your kind words! Weâre delighted to hear that you found our team helpful, friendly, and punctual. We truly appreciate your feedback and your trust in our services. It was a pleasure assisting you!
Andreas
AOS Team
Americans & Expats Overseas ããã®åç
Beste mevrouw van Orsouw,
Hartelijk dank voor uw review! Fijn om te horen dat u tevreden bent over onze uitleg en communicatie. Wij vinden het belangrijk om alles duidelijk en begrijpelijk toe te lichten. Bedankt voor uw vertrouwen!
Andreas
AOS Team
I thought this would be another scam
I thought this would be another scam, but it seems all went fine. The women on the phone (2x) were "real" Dutchies according to their cute accents and language skills. I was passed on to someone who can help me - I haven't got farther than that. I'm just very happy I to have a contact in order to move on when I want to! Dank je wel.
2026幎4æ30æ¥
Americans & Expats Overseas ããã®åç
Dear Sandra,
Thank you for your honest and thoughtful review! We completely understand that finding trustworthy support online can sometimes feel uncertain, so weâre very happy to hear that your experience with our team has been positive so far. Itâs great that our colleagues were able to assist you and connect you with the right person to help further. We appreciate your trust and look forward to supporting you whenever youâre ready to move forward. Thank you again!
Andreas
AOS Team
Tax US
Hatte versucht, meine SteuererklÀrung selber einzureichen. Ist doch nicht so einfach,wie gedacht. American overseas hat mir dann schnell geholfen!
2026幎4æ30æ¥
Americans & Expats Overseas ããã®åç
Sehr geehrter Herr Oldsen,
Vielen Dank fÌr Ihre tolle Bewertung! Es freut uns sehr zu hören, dass wir Ihnen schnell weiterhelfen konnten. Die SteuererklÀrung kann gerade bei internationalen Themen oft komplizierter sein als erwartet. Umso schöner, dass wir den Prozess fÌr Sie einfacher machen konnten. Vielen Dank fÌr Ihr Vertrauen!
Andreas
AOS Team
Polite, interest shown, personal and especially efficient.
See below. Your help makes filing easy and less
stressful!
2026幎5æ1æ¥
Americans & Expats Overseas ããã®åç
Dear Barry,
Thank you for your kind feedback! Weâre very happy to hear that our support helped make the filing process easier and less stressful for you. Thatâs exactly what we strive for. We truly appreciate your trust and look forward to assisting you again in the future!
Andreas
AOS Team
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