Amex レビュー 

Ignoranz von Amex !!!!

Leider hat sich Amex nach 1 Monat immer noch nicht bei mir gemeldet! Man wird völlig ignoriert!!!

GML Larbig

He realizado el proceso online con American Express Bank canjear 2550 USD en AmericanExpressTraveller cheques que aún tenía. Ya llamo desde 2 semanas cada día y aún no tenga el dinero ingresado en mi cuenta. Leí que la gente nunca recibieron su dinero. Entonces te roban tu dinero. ¡¡¡¡¡Entonces una estafa absoluta!!!!!

I purchased two for want of a better description hand held wifi router which the vendor claimed to be free to use but when they arrived it quickly became obvious that it was a scam they needed sim cards which were not included and definitely not free so I tried to message them to complain and got no reply so I turned to my card supplier AMEX and they could not care less there artificial unintelligence just kept asking for more information and refusing my dispute…. I would not recommend anyone use American Express their customer services are totally useless

I have with american express $ 18,000 available credit and still they expect me to pay $16,900 as a minimum payment . This is insane!
Such a deception. I had amex for 9 years even though its a new gold amex card and they always allowed me to pay one or two percent.
When i made the purchase- I knew I can afford one or two percent and now they charge me 90 percent of my balance

Waste of time, they have become arrogant, less time caring, alot of places wont take their card, I got caught out in Greece, paid for everything and they wanted to hold my card details for guarantee ,showed them the Amex card which I paid wit and they said we dont take Amex platinum, we want Mastercard, told American Express and they couldnt be bother, FIND YOURSELVES A BETTER CAWRD

Looked at my card balance had lots of capacity on the card. Same day I went to use my card for some major car repairs and Amex declined the purchase it was thousands of dollars less than my limit. . Immediately I received an email from Amex advising me they lowered my limit. I called them and the customer service rep’s answer was Amex can lower the limits whenever they want and my credit score is not acceptable to them. I checked my credit score and it was good/excellent. A very upsetting experience that was unwarranted.
I have been a client of Amex for 25 years and have never been late paying them. I will never use this company again ever.
Their interest rates are outrageous and their service is not acceptable! It was an absolute terrible experience.
AMEX focused on the wealthy as clients not us regular middle class folks! There are way better cards out there!

Guter Service bei guter Erreichbarkeit.
Aber Bargeldbeschaffung stark limitiert pro Zeiteinheit. Wenige Partnerstellen

One of the worst companies. They provide false advertisements on their website, they are liars and cheaters. I will never use them and will get my entire family to cancel all their services with them. terrible customers service and I hope you go bankrupt.

One of the draws to Amex is its offers which provides statement credits. How ever beware they often mislead on the offers and very rarely validate these offers. I wouldn’t recommend they often use poor wording and refuse to acknowledge.

I had a BA card with AMEX and took it with me on a two month trip in south east Asia, could only find one merchant that would accept it and that was an airline. Many merchants just laughed when I proffered the card. AMEX charges very high fees to merchants which is why very few will accept AMEX. I also have two other cards from different companies and they do not charge non-sterling fees - AMEX does, but what benefit do they provide? The AMEX card is hardly an international card and frankly too expensive and inflexible. I've got rid of mine and in no way is it possible to rely on it when travelling. I'm sticking with my Visa card which is widely accepted and with none of AMEX's fees.

Merchants, AVOID AMERICAN EXPRESS!! THEY REFUNDED A CUSTOMER THREE TIMES FOR A $5995 USD SALE AND ARE IMPOSSIBLY DIFFICULT TO WORK WITH TO CORRECT THIS.

American Express in Österreich hat das schlechteste Kundenservice was man sich nur vorstellen kann. Auf der website gibt es eine Email-Adresse, doch die Anfragen landen im Nirwana. Keinerlei Antworten. Ruft man an, landet man immer in Deutschland. Doch leider sind die Kolleg/innen dort auch bei der kleinsten Anfrage völlig überfordert. Habe meine Amex gekündigt - und das war einer der schönsten Tage meines Lebens ... NIE MEHR WIEDER AMERICAN EXPRESS!!!

J'utilise plusieurs fois le Tchat d'amex, bien que très rapide 3 fois sur 5 les infos sont erroné, les conseillers ne connaisse pas leur propre offre, aujourd'hui j'ai eu un conseiller Monsieur Mike qui refuse de me répondre, coupe court a la conversation et a la moindre reproche me menace de conséquence si je ne reste pas " poli "
dire que vous êtes incompétent par ce que je vous est prouvé que vous aviez tord n'est pas une insulte Monsieur vive amex

Avoid Amex CD's

There are better rates available at company's with much better service. When I opened my CD five years ago with AMEX, I selected that I wanted all statements and communication via the mail instead of electronically. When my CD matured, the company didn't send the maturity notice until almost two months after the maturity date and the CD auto renewed after just 10 days.

Better companies relock the rate for renewals at the current rate, but AMEX saw an opportunity to lock me into another five years at just 3% when my HYSA was paying almost five. When I contacted them about the problem, they refused to offer any solution. I closed my HYSA and CD, paying the penalties to this less than forthright organization. Stay Away.

Refunded funds to a merchant without contacting me. Of course I am out of pocket!
I thought amex had no costs for overseas transactions, yes they do. Transferred from foreign currency to US dollars and a 3% charge! Advised that thats ok because I get rewards!

Beware of these conning scammers - because that's how I feel after having been a local customer and now lately - their service and ability of keeping track of everything has derailed!
It seems as if nobody knows anything about anything in their customer service.
Can you imagine that you get a customer service call regarding missed monthly fees (after 3 months(!!) and interest that need to be paid for a card that you never received and cannot see in your app system!?

Petty Thieves that do not understand anything about satisfied customers and reputation. I have just cancelled all my card and I will never go back again!
I warn anyone who has ever considered this overhyped company for which their customers are nothing but money launderers for the digital fake money that is replaced with your own hard earned one.

Räkna med randomiserade avgifter/ränta att betala för service som du inte ens visste om att du hade tillgång till. Gör dig själv en björntjänst och vänd till till andra korrserviceföretag än att bli grundlurad av dessa svindlare.

AMEX is different company now they are using all overseas people to view your statements and private information This company has really gone down the tubes. Customer service is awful. They used to defend the consumer, now they throw you to the dogs and charge you interest fees. After 41 years with AMEX I went to Capital One.
Jennifer at Executive Offices is inefficient and Rude as they come.
She keeps sending me copies of my statements via snail Mail. I keep telling her Im not receiving her mail through the US post office, but she refuses to send me an email or enroll me in electronic access. Does AMEX know it's the 21st Century?? Internet Much?? still relies on US Postal Service to contact customers what a joke.

bjr, ARNAQUE AMEX Air France Collection
j'ai acheté un voyage avec mon amex air france sur le site faussement alléchant Air France collection pour l'anniversaire de ma fille, suite aux modifications de vol géré par la compagnie, nous avons donc demandé à air france collection le remboursement des sommes réglées avec une amex air france. aux dernières nouvelles air france collection refuse le remboursement, c'est absolument scandaleux , J'AI ACHETE le voyage MON amex air france , voyage décalé par la compagnie, et on me refuse le remboursement c'est absolument scandaleux, mon conseil prend le dossier en charge, une AMEX ne sert absolument à rien

I have been charged by a merchant like I m in subscription that I need agreed and Amex is not able to stop this merchant and prevent attempts from the merchant to take my money. they only say contact a merchant we can't block him. instead to protect my amex account they protect a merchant account. incredible !!!!! clearly how amex can so big they have a usurer yearly interest of 35% and up in a full legal way !!!!! and no any help !!!! how can government allow this ????

Ok I know Amex are enormous, I may be in the minority but DO NOT rely on their travel insurance. Following a very simple missing baggage claim (Not lost) the process was arduous and designed without doubt to not pay as the customer will give up. The claim handling is horrendous along with communication, and every time you jump through a hoop, they wait weeks (at least) then present more hoops to jump through. I would not risk having a big claim with these people and have opted for annual worldwide cover with a specialist. Amex just dont really want to help. in the end it got solved (sort of) but only as I refused to drop it, complained several times, and waited months to conclusion.