Anassa Sailing レビュー 

23
TrustScore 5段階評価の4

4.2

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5つ星のうち4の評価

We chartered a Hanse 42 for 14 days. The handover was punctual, but unfortunately a little superficial, so we had to ask a few questions. A few minor issues we noticed were resolved without any com... もっと見る

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5つ星のうち4の評価

Anassa Sailing besticht durch ihr freundliches und kompetentes Team. Leider stellte sich erst bei der Übernahme der Yacht (Hanse 508) heraus, dass sowohl das Bugstrahlruder nicht funktioniert... もっと見る

企業が回答しました

5つ星のうち4の評価

We had a wonderfull week on the Ionian Sea. There were some minor issues but with the support of the backoffice is was solved quickly. Unfortunally we were in danger of missing our flight home. Du... もっと見る

企業が回答しました

5つ星のうち4の評価

I recently chartered a 39ft Dufour Grand Large for a sailing trip in the Ionian Sea, starting from Sivota. Overall, we had a very enjoyable holiday, but our experience was a mix of highlight... もっと見る

企業情報

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当該企業による記述

Anassa is a boutique yacht traveling agency that designs sailing trips and manages the onboard services of leading sailboat and catamaran brands. Our experienced staff carries out the full planning and execution of sailing trips, providing high-end, tailor-made services for all-inclusive onboard holidays. We are committed to all sea lovers that are ready for an unforgettable experience on the crystal-clear waters of Greece. Dedicated to a better future of travel Our mission is simple; To introduce you to a new perspective on traveling by creating an integrated experience of yachting, as well as well-living on board, while offering a set of high-end amenities during your accommodation. Primarily believing that life becomes more exciting with more surprises to discover when you are closest to nature, our mindset could not be any other than happy travelers also make a happier ecosystem.


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4.2

ほぼ満足

TrustScore 5段階評価の4

23件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.2

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(23)

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5つ星のうち4の評価

Great location and friendly service, but the boat maintenance needs attention

I recently chartered a 39ft Dufour Grand Large for a sailing trip in the Ionian Sea, starting from Sivota. Overall, we had a very enjoyable holiday, but our experience was a mix of highlights and some frustrating technical issues that were not properly addressed by the charter company.
The Positives:
Sivota is a fantastic place to start a charter. It is far less chaotic than the large marina in Lefkada, which is a massive relief, especially at the end of the trip. While charterers in Lefkada often face long, stressful queues at the fuel dock on the final day, in Sivota, the fuel truck comes directly to the boat—a huge advantage. The handover process was also very smooth and professional, and the team in Sivota were incredibly friendly and welcoming throughout.
The Issues:
Unfortunately, the technical condition of the boat was disappointing, and the support from the company was lacking:
Sail Batten: On the first day, I reported that a sail batten had slipped out of the car. Despite notifying them immediately, the only response I received was a generic WhatsApp message thanking me for the notice, with no further action taken. This made hoisting and lowering the sails difficult, and while it didn't impact performance once under sail, it was a nuisance that could easily have led to further damage.
Solar System: The solar panel system was not working at all. The charter company was unable to assist, so I had to diagnose the problem myself—it turned out to be a 50A fuse that I had to replace.
Water Quality: The hot water system had a persistent, unpleasant smell of rotten eggs, which made it very difficult to use.
Dinghy: The dinghy was defective and lost air constantly; we had to re-inflate it every six to eight hours. We were unable to get this fixed even when we stopped at the charter base.
Conclusion:
Because of the issues with the boat and the lack of responsiveness to maintenance requests, I would not charter this specific vessel again. However, I highly recommend Sivota as a location due to its convenience and the excellent service provided by the local team. With better boat maintenance and more proactive support, this would have been a perfect experience.

2026年6月20日
自発的なレビュー
5つ星のうち4の評価

We had a wonderfull week on the Ionian…

We had a wonderfull week on the Ionian Sea.
There were some minor issues but with the support of the backoffice is was solved quickly.
Unfortunally we were in danger of missing our flight home. Due to a big trafficjam the taxi could not reach us. The owner of Anassa Sailing lent us his own car for the transport to the airport. So very kind!!
So in every respect: very kind and helpfull people!

2025年8月16日
自発的なレビュー
Anassa Sailing ロゴ

Anassa Sailing からの回答

Dear Jan,

Thank you so much for sharing your experience with us! We’re delighted to hear you enjoyed your week sailing the Ionian Sea and that our team was able to support you quickly when minor issues arose.

We’re especially glad everything worked out with your return journey. Our priority is always to make sure our guests feel cared for (on and off the water) so it’s wonderful to know that the extra help made a difference for you.

It was a real pleasure having you on board, and we truly appreciate your kind words about our team. We hope to welcome you back to Lefkas soon for another unforgettable sailing holiday!

Warm regards,
Anassa Sailing Team

5つ星のうち5の評価

Good service, nice people

We had rented the Hanse 485 (Avra) through TipTop Sailing and ended up with Anassa Sailing.
The service and friendliness of the staff and the owner were exceptional. We were warmly welcomed; the boat had some damage caused by the previous renters, yet we were still able to board at 2:00 PM (early check-in).
The anchor chain caused some issues, and the lack of colored links made it unclear how much chain had been let out, which led to some stressful moments. The winch also overheated.
When we returned the boat and were heading to the airport, the taxi van didn’t show up. Without hesitation, the owner offered us his own car to drive to the airport. Even after we missed our flight, he said we could continue using his car if needed.

In short, the service was fantastic.

2025年8月16日
自発的なレビュー
Anassa Sailing ロゴ

Anassa Sailing からの回答

Dear Sybrich,

Thank you very much for your detailed feedback and for choosing to sail with us on Avra. We are delighted to hear that you felt warmly welcomed and that our team’s service and friendliness stood out during your holiday.

We appreciate your understanding regarding the minor technical issues, and we’ll certainly look into the anchor chain markings and winch to improve future experiences. Your comments help us keep raising our standards.

It makes us truly happy to know that, even when travel plans didn’t go as expected, we could assist and make things a little easier for you. Our guests’ comfort and peace of mind are always our priority.

It was a real pleasure having you on board, and we hope to welcome you back soon for another wonderful sailing adventure in the Ionian!

Warm regards,
Anassa Sailing Team

5つ星のうち4の評価

We chartered a Hanse 42 for 14 days

We chartered a Hanse 42 for 14 days. The handover was punctual, but unfortunately a little superficial, so we had to ask a few questions. A few minor issues we noticed were resolved without any complications. While underway, we were able to resolve a problem easily over the phone. The return process after our holiday was straightforward and quick. We can recommend Anassa Sailing with a clear conscience.
Thomas

Translated with DeepL.com (free version)

2025年6月9日
自発的なレビュー
Anassa Sailing ロゴ

Anassa Sailing からの回答

Dear Thomas,

Thank you for sharing your experience with us and for choosing Anassa Sailing for your 14-day charter on the Hanse 42. We’re happy to hear that our team was able to assist you quickly whenever small issues came up and that support over the phone worked smoothly while you were underway.

We appreciate your honest feedback about the handover and we’ll certainly take this into account to ensure even clearer and more thorough briefings in the future.

It’s wonderful to know you enjoyed your holiday and that you would recommend us with confidence. We’d be delighted to welcome you back to Lefkas for another sailing adventure in the Ionian!

Warm regards,
Anassa Sailing Team

5つ星のうち5の評価

Bei Übernahme des Bootes mussten noch…

Bei Übernahme des Bootes mussten noch ein paar Probleme beseitigt werden. Die aber zeitnah gelöst wurden . Das Personal war sehr kompetent und sehr freundlich. Die Hanse 508 segelt auch am Wind sehr gut.. Die Kabinentüren und die Nasszellen sind für die Bootsgröße klein. Die Rückgabe des Bootes ging zügig und unkompliziert.

2025年5月24日
自発的なレビュー
Anassa Sailing ロゴ

Anassa Sailing からの回答

Lieber Gast,

vielen Dank für Ihr Feedback und dafür, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Es freut uns sehr zu hören, dass unser Team die kleinen Anfangsprobleme schnell lösen konnte und Sie die Kompetenz und Freundlichkeit unserer Mitarbeiter geschätzt haben.

Schön, dass Ihnen die Segelleistung der Hanse 508 gefallen hat – gerade am Wind ist sie wirklich ein starkes Boot! Ihre Anmerkung zu den Kabinentüren und Nasszellen nehmen wir gerne mit, um unseren Service und die Informationen an Bord noch weiter zu verbessern.

Wir freuen uns, dass auch die Rückgabe für Sie unkompliziert verlief und würden uns sehr freuen, Sie bald wieder bei uns in Lefkas begrüßen zu dürfen.

Herzliche Grüße
Ihr Anassa Sailing Team

5つ星のうち4の評価

Anassa Sailing besticht durch ihr…

Anassa Sailing besticht durch ihr freundliches und kompetentes Team.
Leider stellte sich erst bei der Übernahme der Yacht (Hanse 508) heraus, dass sowohl das Bugstrahlruder nicht funktionierte, als auch ein Ventil im Abwasser-bereich ausgetauscht werden musste. Im Stress der (erfolgreichen) Reparatur blieben leider einige wichtige Hinweise zum Gebrauch der Yacht auf der Strecke. Auch fehlt ein Handbuch mit den wichtigsten Hinweisen zur Bedienung sowie der Position einzelner Komponenten, z. B. der Schwarzwassertank Ventile.

Zur Yacht:
Die Hanse segelt hervorragend. Das Platzangebot im Salon und im Cockpit ist angemessen. Die Nasszellen hingegen sind viel zu klein, die 5. Kabine mit zwei Stockbetten für normal große Erwachsene absolut unbrauchbar.
Die Ausstattung mit Klimaanlage, Wassermacher, Generator, Kühlbox und Grill im Cockpit ist bemerkenswert.
Die Toilette in der Skipperkabine im Bug war NICHT ANGESCHLOSSEN, diese Information (s. o.), bzw. ein Hinweisschild hätte uns unterwegs einigen ekligen Aufwand erspart.

Unterm Strich trotzdem ein absolut lohnender Törn, bei dem das Positive deutlich überwog.

2025年5月17日
自発的なレビュー
Anassa Sailing ロゴ

Anassa Sailing からの回答

Lieber Frank,

herzlichen Dank, dass Sie sich die Zeit genommen haben, so ausführlich über Ihre Erfahrung mit Anassa Sailing und der Hanse 508 zu berichten. Es freut uns sehr, dass Sie unser Team als freundlich und kompetent erlebt haben und dass Sie trotz der anfänglichen Schwierigkeiten insgesamt einen lohnenden und schönen Törn hatten.

Es freut uns sehr zu hören, dass Ihnen die Segelleistung, die Ausstattung und der Komfort im Salon und Cockpit zugesagt haben und dass letztlich die positiven Eindrücke überwogen.

Wir danken Ihnen für Ihre offenen Worte nur durch ehrliches Feedback können wir unseren Service und unsere Yachten weiter optimieren. Sehr gerne würden wir Sie wieder bei uns in Lefkas willkommen heißen, um Ihnen das nächste Mal ein noch rundum reibungsloseres Segelerlebnis bieten zu können.

Mit herzlichen Grüßen
Ihr Anassa Sailing Team

5つ星のうち5の評価

we would chose Anassa again

Nice welcome, good service, quick problem solutions.
All in all: we would chose Anassa again

2025年5月17日
自発的なレビュー
Anassa Sailing ロゴ

Anassa Sailing からの回答

Dear Guest,

Thank you for your kind words! We’re happy to hear you felt well taken care of and that any small issues were resolved quickly. It would be our pleasure to welcome you back on board with Anassa Sailing anytime!

Warm regards,
Anassa Sailing Team

5つ星のうち2の評価

Check before leaving the harbour

When we arrived on Saturday, the boat AVRA - Hanse 458 was not yet ready for charter. First we got the information that there is a new regulation to check the boat on Monday (!!) by the police and we got the offer to change to another yacht, but luckily the police released the boat (however). At the handover some problems on the boat itself had to be fixed. In general, the condition of the boat (3 years old) is not very good. The anchor chain was knotted, so we had to laboriously undo the entire chain. The Hanse 458 is a perfect yacht for sailing. After we had made some sail improvements (headsail, mainsail), we had a very nice turn in the Ionian Islands. To summarize, we can recommend the agency and the boat if you are able and willing to fix some problems during the trip. We hope that all the problems we described and reported after the trip will be fixed so that the next crew will get a boat with better conditions.
Two stars for the sailing behaviour of the boat.

2025年5月9日
自発的なレビュー
Anassa Sailing ロゴ

Anassa Sailing からの回答

Dear Gabriel,

Thank you for sharing your detailed feedback about your charter on Avra. We are very sorry that your holiday began with delays and that you encountered several issues with the yacht’s condition. This is not the experience we want our guests to have, and we sincerely apologize for the inconvenience it caused you.

We are glad, however, that the sailing performance of the Hanse 458 allowed you to enjoy your trip through the Ionian Islands, and we appreciate your patience and understanding in resolving the challenges you faced.

Your comments regarding the anchor chain, sails, and general condition of the yacht are extremely valuable. Please be assured that we take your remarks seriously and are already working on improvements so that future crews can enjoy a smoother and more carefree experience.

We thank you again for your honest words and for recognizing our agency despite the difficulties. We hope to have the chance to welcome you back in the future and provide you with a sailing holiday that fully meets your expectations.

Warm regards,
The Anassa Sailing Team

5つ星のうち5の評価

Anassa Sailing is the perfect choice…

Anassa Sailing is the perfect choice for an unforgettable sailing experience in Greece! Their boutique approach ensures every detail is thoughtfully planned, from the stunning yachts to the exceptional onboard services.

The staff is highly experienced and provides tailor-made, all-inclusive trips that make you feel truly cared for. We had an amazing time, and we’re already planning to choose them again next year!

If you’re a sea lover looking for crystal-clear waters and first-class service, Anassa Sailing is the way to go!

2024年8月23日
自発的なレビュー
Anassa Sailing ロゴ

Anassa Sailing からの回答

Dear Antonis,

Thank you so much for your wonderful words! We’re thrilled to hear that you enjoyed your time with us and felt well cared for throughout your sailing holiday. Creating unforgettable experiences is exactly what we aim for, and it means a lot to know that we succeeded.

It was a real pleasure to welcome you on board, and we can’t wait to have you back next year for another amazing adventure on the Ionian Sea!

Warm regards,
Anassa Sailing Team

5つ星のうち5の評価

Fantastic Holiday

Fantastic Holiday, Anassa sailing were great from start to finish! Can highly recommend chartering from them.

2024年8月17日
自発的なレビュー
Anassa Sailing ロゴ

Anassa Sailing からの回答

Dear Grace,

Thank you for your lovely feedback! We’re so glad you had a fantastic holiday and we truly appreciate your recommendation. We’d be delighted to welcome you back on board anytime!

Warm regards,
Anassa Sailing Team

5つ星のうち5の評価

Amazing people, amazing experience!

I had an amazing experience renting a boat from Anassa! The booking process was smooth, the staff was helpful, and the boat was in perfect condition. Sailing was incredible, with stunning views and total freedom on the water, plus the feeling of security. Highly recommend for anyone looking for a great adventure!

2025年1月22日
自発的なレビュー
Anassa Sailing ロゴ

Anassa Sailing からの回答

Dear Tasos,

Thank you so much for your kind words! We’re delighted that you had such an amazing experience — from the booking process to sailing and enjoying the beauty of the Ionian Sea. Knowing you felt both free and secure on the water is exactly what we aim for.

We truly appreciate your recommendation and would love to welcome you back for another adventure soon!

Warm regards,
Anassa Sailing Team

5つ星のうち5の評価

Super smooth

Super smooth, easy process. Very happy with the service provided.
Will 100% be returning each year.

2024年8月24日
自発的なレビュー
Anassa Sailing ロゴ

Anassa Sailing からの回答

Dear James,

Thank you for your wonderful feedback! We’re so happy to hear everything went smoothly and that you’re planning to return each year — that’s the best compliment we could receive. We look forward to welcoming you back on board!

Warm regards,
Anassa Sailing Team

5つ星のうち5の評価

Well worth it

We reserved the Hanse 418 “Mersina” about 8 months ago and our experience met expectations well. Mersina sailed well and we were happy with the boat. The staff at the marina were very professional and helped us with any questions we had. I would recommend Anassa Sailing.

2024年9月21日
自発的なレビュー
Anassa Sailing ロゴ

Anassa Sailing からの回答

Dear John,

Thank you for sharing your experience with Mersina! We’re delighted to hear that the Hanse 418 met your expectations and that you enjoyed sailing her. It’s also wonderful to know our marina team made you feel supported and well cared for.

We truly appreciate your recommendation and would be very happy to welcome you back for another sailing adventure in the Ionian!

Warm regards,
Anassa Sailing Team

5つ星のうち4の評価

Great sailing in Lafkada

The boat Hanse 45.8 was almost new and well-equipped, the team helped and fixed any small issue we found before leaving the marina, and they were very friendly.

2024年9月15日
自発的なレビュー
Anassa Sailing ロゴ

Anassa Sailing からの回答

Dear Gil,

Thank you for your kind words! We’re glad you enjoyed the Hanse 458 and that our team could assist with everything before your departure. It’s wonderful to know you felt well taken care of — we’d love to welcome you back on board soon!

Warm regards,
Anassa Sailing Team

5つ星のうち5の評価

Very professional and well orginized…

Very professional and well orginized crew at Anassa Sailing.They really helped in all matters and gave good tips thru the charter period.
Definitelly can recommend Abassa for all sailors!

2024年9月7日
自発的なレビュー
Anassa Sailing ロゴ

Anassa Sailing からの回答

Dear Jouni,

Thank you for your wonderful feedback! We’re delighted to hear our crew could support you throughout your charter and that their tips were helpful along the way. Your recommendation means a lot to us, and we’d be very happy to welcome you back on board again soon!

Warm regards,
Anassa Sailing Team

5つ星のうち5の評価

Great experience

Great experience, very friendly team, nice boat that felt almost new (Hanse 418 Piranha). Everything worked problem-free and we had a wonderful week.

2024年6月29日
自発的なレビュー
Anassa Sailing ロゴ

Anassa Sailing からの回答

Dear Jonas,

Thank you for your lovely feedback! We’re so glad you enjoyed your week on Piranha and that everything went smoothly. It’s wonderful to know you felt well taken care of, and we’d be delighted to welcome you back again soon!

Warm regards,
Anassa Sailing Team

5つ星のうち5の評価

Very nice service

Very nice service, great communication, and above all a really well-equipped catamaran and team at the base

2024年7月6日
自発的なレビュー
Anassa Sailing ロゴ

Anassa Sailing からの回答

Dear Ondrej,

Thank you for your kind words! We’re delighted that you appreciated the service, communication, and the equipment on board, as well as our base team’s support. We’d be very happy to welcome you back for another sailing adventure!

Warm regards,
Anassa Sailing Team

5つ星のうち5の評価

Τέλεια εμπειρία το anassa team πολύ…

Τέλεια εμπειρία το anassa team πολύ εξυπηρετικό και βοηθητικό . Το εσωτερικό ολοκαίνουριο με εξελιγμένη τεχνολογία ευρύχωρο και άνετο..το συστήνω ανεπιφύλακτα.

2024年6月30日
自発的なレビュー
Anassa Sailing ロゴ

Anassa Sailing からの回答

Αγαπητά Χαρά,

Σας ευχαριστούμε πολύ για τα όμορφα λόγια σας! Χαιρόμαστε που απολαύσατε την εμπειρία σας με το Anassa Team και που το σκάφος κάλυψε τις προσδοκίες σας σε άνεση και τεχνολογία. Η σύστασή σας σημαίνει πολλά για εμάς και θα χαρούμε πολύ να σας υποδεχτούμε ξανά σύντομα για μια ακόμα αξέχαστη εμπειρία στη θάλασσα.

Με εκτίμηση,
Η ομάδα της Anassa Sailing

5つ星のうち5の評価

Impeccable condition of the Hanse 418…

Impeccable condition of the Hanse 418 Mersina, great experience with the Charter services and smooth check-in process! Thanks guys!!!!

2024年5月25日
自発的なレビュー
Anassa Sailing ロゴ

Anassa Sailing からの回答

Dear Luigi,

Thank you so much for your wonderful feedback! We’re delighted that Mersina was in perfect condition and that you enjoyed both the charter service and smooth check-in. It was our pleasure to have you on board — we hope to welcome you back soon for another great sailing experience!

Warm regards,
Anassa Sailing Team

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