Easy to order, fairly prompt to come into stock and be delivered. Cardboard packaging quite damaged on arrival but product intact save for heavy creasing as folded rather than rolled - not ideal for... もっと見る
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Excellent service. Order acknowledged promptly and was kept informed at every step. Order was delivered more quickly than I expected and was very well packed. Would use this company again.
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Excellent customer service purchasing this lamp. The staff were couteous and could not do enough to help. The lamp was very well packed and the members of staff in the shop helped me to load it into... もっと見る
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Absolutely Love this rug! So many compliments from friends and family. Its bright and cheerful to look at. Children adore looking for all the different Creatures. Quality rug too and worth the wait.... もっと見る
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企業情報
当該企業による記述
Angela Reed is an independent furniture, homeware and interiors retailer based in Saffron Walden, Essex, UK, serving customers throughout the UK online and from our Saffron Walden furniture store. Established in 1880, Angela Reed is a family-owned interiors business with more than 145 years of experience helping customers furnish and decorate their homes. We sell sofas, armchairs, dining tables and chairs, bedroom furniture, occasional furniture, lighting, mirrors, rugs, cushions, home accessories and gifts, with collections available both online and in our Saffron Walden showrooms. Angela Reed combines established furniture brands with distinctive furniture and home accessories chosen for homes with personality. Whether you're looking for a new sofa, furnishing a dining room or bedroom, searching for statement lighting or mirrors, or simply adding the finishing touches to a room, our experienced team can help. Customers can shop online at angelareed.co.uk, with delivery available across the UK, or visit our furniture and interiors store in Saffron Walden, Essex to explore our collections in person. As a long-established independent family business, customer service remains at the heart of Angela Reed, from helping customers choose the right furniture through to delivery and aftercare. Follow us on: Instagram https://www.instagram.com/angelareedshop/ Facebook: https://www.facebook.com/angelareedshop/
連絡先
5-7 Market Hill, CB10 1HQ, Saffron Walden, 英国
- 01799 520056
- online@angelareed.co.uk
- angelareed.co.uk
4.7
優良
1526件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Perfect sales people
Perfect sales people , can not do enough to help you in making the correct choice . Delivery perfect on time very helpful
2026年8月21日
Angela Reed からの回答
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
Nice jute rugs
Easy to order, fairly prompt to come into stock and be delivered.
Cardboard packaging quite damaged on arrival but product intact save for heavy creasing as folded rather than rolled - not ideal for 2 large - ish jute rugs. Waiting for them to flatten and settle in situ .
2026年8月25日
Angela Reed からの回答
Thank you for your lovely review and for taking the time to share your feedback. We are pleased to hear you found the ordering process easy and that your rugs arrived safely. We are sorry to hear about the condition of the packaging and the creasing from being folded rather than rolled. We hope the rugs settle and flatten nicely in situ over the coming days. We really appreciate your custom and feedback.
Quick delivery
Quick delivery, my vase was very well packed, of great quality and was bought for a very good price!
2026年8月20日
Angela Reed からの回答
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Went into the shop looking for a rug
Went into the shop looking for a rug. Staff were super helpful. Bought one from the website on recommendation. Delivery, really quick. Love the quality. No complaints
2026年8月19日
Angela Reed からの回答
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Speedy delivery.
Very quick delivery...arrived the following day. Well wrapped..maybe a bit too much packing. Big box for a small item
2026年8月17日
Angela Reed からの回答
Thank you for your lovely 5-star review and for taking the time to share your feedback. We are delighted to hear your order arrived so quickly and safely. We really appreciate your kind comments regarding the packaging, and we will certainly take your point about the box size on board. Thank you again for your custom and support.
Make sure your order is in stock!
When I ordered the cake stand there was no indication that the item wasn't in stock.
I had an order confirmation that it would be delivered in 1-2 working days.
Then I had an email saying that as I had pre ordered the item I would get an email to say when it was back in stock ready for dispatch.
Order took nearly 4 weeks to arrive so my daughter got her birthday present 3 weeks late.
2026年8月19日
Angela Reed からの回答
Thank you for taking the time to review.
I am so sorry that your daughter did not get her present on time.
This cake stand is one of our most popular items and, as such, is usually only available on pre-order. This was the case when you placed your order and would have been the button you clicked when placing in your basket.
However, we take on board that you may have found the 'your order is placed' email and the subsequent pre-order email that accompanies it, caused confusion and frustration for you.
In light of this, we have now amended the email sequence moving forward.
We do hope that your daughter enjoyed her cake stand in spite of the delay and we are sorry again that she did not get it on time.
Beautiful Glass Cake Stand
I was kept updated on my delivery, it arrived very well packed & intact. Brilliant service from Angela Reed. 10/10.
It was a shame the driver didn’t follow my delivery instructions.
2026年8月19日
Angela Reed からの回答
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
Order arrived promptly and as…
Order arrived promptly and as described. A beautiful item. I'm very pleased I chose to order from this business.
2026年8月18日
Angela Reed からの回答
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
Great service, great product
I had a query about delivery and received a friendly email answering this almost by return. Great personal service. Delivery was quick and I am over the moon with the rug, it is beautiful
2026年8月18日
Angela Reed からの回答
hank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Great delivery service & was packed…
Great delivery service & was packed extremely well - the picture was exactly as expected, we love it! Thank you 😊
2026年8月11日
Angela Reed からの回答
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
My goods were sent swiftly &…
My goods were sent swiftly & efficiently. The delivery guy was very cheerful and on time.
2026年8月14日
Angela Reed からの回答
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
The item I brought was great
The item I brought was great, however there was a stock discrepancy and I had to wait for it to come into stock again. I was informed that this was the case and I was happy to wait, however it took longer than stated and I had to chase the order. Communication is key and it should not be down to the customer.
2026年8月13日
Angela Reed からの回答
Thank you for taking the time to leave your review. We sincerely apologise for the delay with your order and, particularly, for the lack of communication while you were waiting. We fully appreciate that it should not have been necessary for you to chase us for an update, and we are sorry that we fell short on this occasion. We’re pleased to hear you were happy with the item itself, and we truly appreciate your patience.
Angela Reed からの回答
hank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Bought a beautiful picture for our…
Bought a beautiful picture for our living room, staff very responsive when requested update, very pleased overall
2026年7月22日
Angela Reed からの回答
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Beautiful picture wrapped for…
Beautiful picture wrapped for protection and delivered promptly.
2026年8月11日
Angela Reed からの回答
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
I am so glad I ordered from Angela Reed…
I am so glad I ordered this gorgeous Bronte by Moon woollen blanket online from Angela Reed, it was a really good price and my order was processed and delivered super quickly. Felt really reassured by the update notifications too. The colours of the blanket were just like the photos and better! It’s so soft and thick, perfect for sofa snuggling, camping and summer evenings dining outside. Feels great to have ordered through an independent UK shop too. I guess the only thing that would have helped me make a faster purchase, would have been more real-life photos of the product in situ so I could see more of the colours across the blanket.
2026年8月8日
自発的なレビュー
Angela Reed からの回答
Thank you for taking the time to submit your review and for shopping with us. As a family-run business, we work hard to ensure that shopping with us is always a positive experience, so we’re delighted to have received such a lovely review.
We also really appreciate your feedback about having more real-life photos of our products in situ. We understand how helpful this can be when choosing colours and will certainly take this on board.
Thank you again for your kind review and valuable feedback.
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