Adviser professional and friendly. Had telephone interference initially and was called back straight away. Explained extra products I could purchase and the emails I would receiving after the call ha... ãã£ãšèŠã
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I telephoned to register my dogs microchip with this company. I spoke to a Matt who was so helpful and made everything so easy. I am so impressed with everything about this phone call and very grate... ãã£ãšèŠã
We hadn't done a transfer of keepership before. The process was explained clearly and in a friendly way. We got prompt feedback when the previous keeper could not be contacted by phone. We just had an... ãã£ãšèŠã
Luke innately possesses quality manners, knows and shares the product, whilst listening so well, in order not to miss out by rushing, so that he and the customer stay on the same page. Professional f... ãã£ãšèŠã
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Animal Microchips is the leading provider of microchips in the UK. We supply chips to implanters, vets and owners. Our chips are high quality, ensuring you always have the tools to do your job. We also have a secure, DEFRA compliant database, where we store pet owner details. If an animal is lost or stolen, chips are scanned and microchip databases are contacted to reunite the pet. Breeders will chip an animal but this is not registering your pet. It is a legal requirement to keep your details up to date as a pet owner.
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Very helpful and polite on the phone
Very helpful and polite on the phone, I had trouble registering online but one phone call and my dog is all registered.
2025幎4æ14æ¥
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Animal Microchips ããã®åç
Thank you for the kind feedback! We're happy to hear our team could make the process easy over the phone!
Thanks Tom for helping us today
Thanks Tom for helping us today! You were great. From Lauren & toast â€ïž
2025幎4æ15æ¥
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Animal Microchips ããã®åç
Thank you, Lauren & Toast! We're so glad Tom could help, I'll be sure to pass along your kind words.
My question was complicated
My question was complicated, but dealt with very efficiently by your staff.
Many thanks for thisð¶
2025幎3æ31æ¥
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Animal Microchips ããã®åç
We're so glad our team could efficiently handle your question. We appreciate your feedback and are always here to help!
The whole process of registering myâŠ
The whole process of registering my rescue was so simple and easy
2025幎3æ28æ¥
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Animal Microchips ããã®åç
Thank you for your kind words! We're happy to hear the process was smooth and easy for you. Let us know if we can assist you with anything else!
Very good service
Very good service. Helpful and professional.
2025幎3æ25æ¥
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Animal Microchips ããã®åç
Thank you for your kind words! Weâre glad you had a great experience and appreciate your support.
I have 5 animals to register and thenâŠ
I have 5 animals to register and then found out its £24 PER ANIMAL! I can't afford this all one go especially after an emergency vet visit this morning but I'm receiving emails saying I only have 7 days left to register them or I'll no longer be their legal owner on paper, it's causing me loads of stress that they are pressuring me in 7 days. Feels like a scam of a company seems there is no multi pet discount no wonder so many animals have out of date contact details I'm going to assume this charge is EVERY time you have to update your details????? So what do I do in 7 days time ???
2025幎3æ6æ¥
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Rosie was very polite and helpful
Rosie was very polite and helpful, fast and efficient.
2025幎2æ26æ¥
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Animal Microchips ããã®åç
Thank you for your kind words!
We're so pleased to hear that Rosey provided you with polite, helpful, and efficient service. We'll be sure to pass on your lovely feedback to her.
We're always happy to help and really appreciate you taking the time to share your experience.
Animal Microchips ããã®åç
Thank you so much for the 5-star rating! We really appreciate your support and are so glad you had a positive experience with us. If thereâs anything else we can help with, weâre always here.
Very friendly and efficient
Very friendly and efficient. Help me register the microchip with no problem over the phone I was very simple and straightforward.
2025幎2æ20æ¥
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Animal Microchips ããã®åç
Thank you for your lovely feedback!
We're so pleased to hear that you found the process simple and straightforward, and that our team was friendly and efficient in assisting you over the phone.
We're always here to help and really appreciate your kind words.
prompt friendly
2025幎2æ20æ¥
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Animal Microchips ããã®åç
Thank you so much for the 5-star rating! We really appreciate your support and are so glad you had a positive experience with us. If thereâs anything else we can help with, weâre always here.
Very Professional Service....
I phoned Animal Microchips for some guidance as I had been informed by a third party that I had registered my pet's microchip with a fraudulent company who were not DEFRA compliant and was scammed out of £21, I spoke to Ryan who was extremely helpful and very knowledgeable, he gave me some great advice and registered my pets microchip hassle free whilst on the call, he was very reassuring! Great service totally recommend them!
2025幎2æ20æ¥
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Animal Microchips ããã®åç
Thank you for taking the time to share your experience.
Weâre so pleased to hear that Ryan was able to provide you with the guidance and reassurance you needed during a frustrating situation. It's unfortunate to hear about your previous experience, but we're glad we could assist in resolving the issue and ensuring your petâs microchip was correctly registered.
We truly appreciate your recommendation and are always here to support you should you need anything further.
Really helpful
The communication with staff was really fast and great, theyre helpful, nothings too much trouble for them, the information input was fast onto my dashboard on my account
2025幎2æ18æ¥
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Animal Microchips ããã®åç
Thank you for your kind feedback!
Weâre delighted to hear that you found our team responsive, helpful, and efficient. Providing excellent service and ensuring a seamless experience for our clients is always our priority, so itâs rewarding to know this was reflected in your interaction with us.
We truly appreciate your comments and look forward to continuing to support you.
Change of keepership help
Efficient responses and helpful assistance in updating microchip details and change of keepership
2025幎2æ17æ¥
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Animal Microchips ããã®åç
Thank you so much for your kind words!
We're thrilled to hear that you had a positive experience with our team. It's always our priority to offer efficient and helpful assistance, and we're glad we could support you with the microchip update and change of keepership process.
If you need anything else, feel free to reach out. We're here to help!
Fast and helpful service
Fast and helpful service. Responded immediately to a request to change the details associated with a microchip after a bereavement up to creating a new account on their website for me and filling in all of the details themselves.
2025幎2æ12æ¥
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Animal Microchips ããã®åç
Thank you so much for your wonderful review.
Our team strives to provide fast, compassionate, and helpful service, and it's great to hear that we were able to support you in updating the microchip details and setting up the new account.
If you ever need further assistance, don't hesitate to get in touch. We're always here to help.
Brilliant customer service
Brilliant customer service!
Friendly, quick and efficient.
2025幎2æ14æ¥
èªçºçãªã¬ãã¥ãŒ
Animal Microchips ããã®åç
Thank you so much for your fantastic feedback!
We're thrilled to hear that you had a positive experience with our customer service team. Providing top quality service is our top priority, and it's great to know we met your expectations.
If you need anything else, please don't hesitate to reach out. We're always happy to help!
Quick and efficient
2025幎2æ5æ¥
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Animal Microchips ããã®åç
Thank you for your feedback! We're glad to hear you found our service quick and efficient. Let us know if you need anything else!
Super friendly and helpful service
Super friendly and helpful service. Rosie was very advisable.
2025幎2æ5æ¥
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Animal Microchips ããã®åç
Thank you for your kind words!
We're so glad to hear that you had a positive experience with Rosey. Weâll be sure to pass along your compliments.
If you need anything else, donât hesitate to reach out!
VERY GOOD COMMUNICATION.
2025幎1æ21æ¥
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Animal Microchips ããã®åç
Thank you for the great feedback! We're thrilled to hear you were pleased with our communication. If you need any further assistance, we're here to help!
Not ideal for peace of mind
The microchip does not show up as registered in my account despite being told otherwise. - Still not resolved.
Experienced long wait times on email to receive a chip certificate with completely incorrect details. Would appreciate someone getting in contact with me.
Only bonus is they are friendly on the phone.
2025幎1æ21æ¥
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Animal Microchips ããã®åç
Thank you for sharing your feedback. Our apologies for any confusion this has caused.
Weâre pleased to confirm that our team has been in contact with you, and weâre happy to let you know that the matter has now been fully resolved.
We hope the matter is now fully resolved to your satisfaction but if you have any further questions or need assistance, please donât hesitate to reach out to usâweâre here to help.
Warm regards,
Animal Microchips
Very helpful
Very helpful and patient with me, as there was confusion with my dogs registration (my fault).
Would highly recommend
2025幎1æ21æ¥
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Animal Microchips ããã®åç
Thank you so much for your kind review!
We're thrilled to hear that we could help you sort out the confusion with your dog's registration. It's always our pleasure to assist and make the process as smooth as possible.
If you ever need help in the future, don't hesitate to reach out. Thanks again for recommending us!
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