Anvelope.ro レビュー 7

ATENȚIE la ANVELOPE.RO – experiență personală foarte proastă

Am luat un set de anvelope și sincer NU recomand nimănui să cumpere de la ei.

Una din anvelope a venit cu defect. În loc să o înlocuiască imediat, am fost nevoit să trag de ei cu zeci de telefoane și mailuri. Au tărăgănat tot procesul până am ajuns la capătul răbdării.

După multe insistențe, au schimbat produsul, dar banii pe transport și demontare nu i-au returnat decât după și mai multe insistențe.
Fără nicio asumare, fără scuze, fără respect față de client.
Dacă ai ghinionul să primești un produs cu probleme, te lasă baltă. Iar dacă insiști, îți dau banii înapoi cu picătura, ca și cum îți fac o favoare. Lipsă totală de profesionalism.
Dacă țineți la timpul și nervii voștri, evitați această firmă!

Great and pro!

First sale went fine. The second was a real nightmare. I cancelled the order and will never buy from them again. Never ever....

Great service, top notch quality!

It was my mistake not to ask how much it will cost to change 4 tires. I received the "premium alloy" package by default. I didn't understand why they were washing the brand new tires I had just bought from them. I understood why when I received the bill for 420 lei for changing the 4 tires.It's not a big deal, the price isn't even that high given what they include in the list of services. The problem is that some of those services were unnecessary and, above all, that I was not asked if I wanted the most expensive package they had. I feel like their whole approach was unethical and just bad business practice. Avoid their tire service station if you can.

service = nul. First you order out of stock. Then they do not have it on stock and delivery time goes up by ??? At the end 'just' 5 days in plus. More surprising is there are additional costs to be charged since it was not on stock. Then after delivery we found out the wrong tire was ordered, we would like to order correct and return wrong order. After sending msgs on how to proceed, still awaiting any respons. Lawyer!!!!

Really bad service, pay for the product, they confirm it on a phone call, wait a week for it and then they say they don't have it in stock. Shame! Not recommend!