A Plus Moving and Storageレビュー 

3
TrustScore 5段階評価の3.5

3.7

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

企業情報

  1. 引越し・倉庫保管業

当該企業による記述

We offer long distance moving services above and beyond what you can expect from other moving companies, and we do it at at affordable price. We pride ourselves on our customer service and A Plus service to every customer.


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3.7

まあまあ

TrustScore 5段階評価の3.5

3件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.7

すべてのレビュー

(3)

過去12か月のレビュー数: 3

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5つ星のうち4の評価

Great movers, but inventory process needs more transparency

My move went well overall, and I would use A Plus Moving and Storage again. The two movers who came were excellent. Christopher Love and the other gentleman were professional, patient, organized, and very helpful throughout the process. They helped pack, wrap, and organize everything carefully, and they worked with me even though I was particular about making sure certain items were bubble wrapped properly. The movers themselves were phenomenal.
The reason I am giving 4 stars instead of 5 is because of the back end process, especially the inventory list and communication with the office. Each time we reviewed the inventory, it seemed like items that had previously been discussed were missing or had to be added back, and the price changed each time. That part felt cumbersome and not as transparent as it could have been. It also created some stress because I had to keep rechecking the list, calling back, and making sure essential items were still included.
In the end, dispatch and the drivers helped facilitate everything, and the move was completed successfully. I do think this is a good and trustworthy company, but there is room for improvement in customer service, inventory accuracy, and pricing clarity. The actual movers were outstanding, and they are the main reason I would consider using the company again

2026年6月24日
自発的なレビュー
A Plus Moving and Storage ロゴ

A Plus Moving and Storage からの回答

Hello Toni,
Thank you so much for taking the time to share your detailed feedback and for the 4-star review. We’re truly glad to hear that Christopher Love and the rest of the crew delivered an outstanding moving experience — they’re some of our best, and feedback like yours about their professionalism, patience, and care means a lot to the whole team.
I’m sorry the inventory and back-office process created extra stress for you. That’s exactly the kind of friction we’ve been working hard to eliminate. We’ve recently implemented a new video AI inventory system designed to make the process much more transparent, accurate, and consistent from the very first review through the final load. Our goal is to reduce those back-and-forth adjustments and pricing surprises so customers can feel confident from the start.
We really appreciate you pointing this out, and we’ll use your experience to keep refining it even further. Thank you again for choosing A Plus Moving and Storage — we’d be honored to earn your full 5 stars on your next move.
Best regards,
Philip James

5つ星のうち5の評価

We were moving from Collierville

We were moving from Collierville, TN to Parker, CO as part of a corporate relocation and had very high expectations — and a company reimbursement that depended on everything going smoothly and being well-documented. Philip at A Plus Moving and Storage understood this immediately. He provided a full written inventory before loading, photographed each item individually, and provided a signed delivery confirmation at the destination. Every piece of documentation my employer required was provided without us even having to ask. His team was impeccably professional — uniformed, courteous, and efficient. Our four-bedroom home was fully loaded in four hours and delivered on schedule. The final invoice was $12,300, which came in under our corporate allowance. My HR department has already added A Plus Moving and Storage to their approved vendor list.

2026年6月1日
自発的なレビュー
A Plus Moving and Storage ロゴ

A Plus Moving and Storage からの回答

Thank you so much for taking the time to share your experience, and congratulations on your move to Parker, CO! We're truly thrilled to have exceeded your expectations during your corporate relocation from Collierville, TN.
Philip and our team take great pride in handling high-stakes corporate moves with the level of professionalism, detailed documentation, and care you described. From the pre-move written inventory and item-by-item photography to the signed delivery confirmation, we make sure every requirement from HR and relocation departments is covered seamlessly—so you don’t have to worry about a thing.
It’s especially rewarding to hear that we came in under budget at $12,300 and that your company has now added A Plus Moving and Storage to their approved vendor list. That’s the ultimate compliment!
We’re grateful for your trust and would be honored to assist with any future moves—whether for your family or colleagues. Safe travels in your new Colorado home!

5つ星のうち4の評価

HORRIBLE Experience

HORRIBLE Experience! Are they paying people for the good reviews?? I have moved several times and have NEVER experienced anything SO bad! The movers/packers had no idea what they were doing and didn't even have the proper equipment and packing materials, resulting in 1,000s of dollars in damage to my furniture, fine art work, dishes, pottery, TVs, etc. They didn't even have bubble wrap?!? Then try to go through the insurance claim process--oh, what a joy that is! They are all in cohoots to make it SO difficult that you will just give up. They offered my $131.00. Are you kidding me?!?!?!? On top of that, they couldn't even tell me which day they were coming until the day before...makes it really hard to plan a cross-country move! And then found reasons to upcharge me! STAY AWAY if you don't want the emotional stress of your valuable items being destroyed!

2026年3月31日
自発的なレビュー
A Plus Moving and Storage ロゴ

A Plus Moving and Storage からの回答

Settled: Both parties have reached an agreement, and all issues concerning this situation have been resolved to both parties' satisfaction. AGREED 6-22-26

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