I was at wits end attempting to subscribe and pay for the service because I’ve never used bitcoin… customer rep Dylan walked me through the entire process and I’m all done! His patience and attn was a... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Dylan was very thorough and professional in guiding us through the payment and installation process. He took the time to ensure everything was explained clearly, making the entire experience smooth an... もっと見る
企業が回答しました
The experience for paying is not necessarily easy, but is made easier with the help of of the online agent using the chat function when paying. Would be easier if the site would accept payment through... もっと見る
企業が回答しました
I really like apollo tv. The customer service is terrific and they are very quick to help with any problems that may happen. Very affordable experience
企業が回答しました
4.7
優良
395件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 90％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I kept getting "Update" over and over…
I kept getting "Update" over and over again. After doing it several times, I read that I had to uninstall and reinstall the app.
I had great difficulty and asked support several times for assistance with no response. It's been two days, and there's still no reply.
2026年9月4日
自発的なレビュー
Apollo Group TV からの回答
Hello Keith, thank you for sharing your feedback, and we apologize for the delay in getting back to you. We understand how frustrating it is to deal with update loops and sit waiting two days for assistance. Please connect with our support team directly on apollogroup.cc through our live chat so a representative can look into your account and guide you through a permanent fix right away.
They are the best for sure
2026年9月4日
自発的なレビュー
Apollo Group TV からの回答
Hi Daniel, thank you for the 5-star review! Calling us the best absolutely makes our day. We truly appreciate your support and look forward to keeping you happily entertained. Happy streaming!
Good good
I've been using apollo for probably close to 2 years or more now and its been great. Lots to watch, and regularly updated. Lots of new movies and tv shows, i would highly recommend it
2026年9月3日
自発的なレビュー
Apollo Group TV からの回答
Thanks for the fantastic feedback, Jordan! There is nothing better than hearing from long-time members who love our growing collection of movies and shows. We truly appreciate your support and recommendation. Enjoy the shows!
Easy to use and setup
Easy to use and setup. Customer chat also amazing! Thank you !
2026年9月3日
自発的なレビュー
Apollo Group TV からの回答
Appreciate the fantastic shout-out, Robert! Knowing that you had a smooth setup experience and an amazing time with our live chat team absolutely makes our day. Thank you for being a valued subscriber!
Could never get installing new versions…
Could never get installing new versions corrected, Un-install and re-install is always the answer. And don't beleive the issue with Buffering, even with a VPN it buffers when there servwrs are overworked.
2026年9月3日
自発的なレビュー
Apollo Group TV からの回答
Hi Joseph, thank you for sharing your feedback. We apologize for the frustration with update prompts and streaming performance. While clearing cache or reinstalling helps refresh app updates, server congestion and peak-time ISP throttling can still occasionally affect playback.
We are always working on server optimizations to deliver smoother streaming. Please reach out to our support team directly via live chat on apollogroup.cc so an agent can review your connection settings and assist you further!
Obviously the price and availability of…
Obviously the price and availability of programming that we are offered is hard to beat. Where can I get service that cost the same for one year for what I was paying monthly to directv and offering more selections.There still is excess buffering especially on live sporting events but I feel that is somewhat improving. My customer service contact with Avery yesterday was five star as she helped answer all my questions and got me reupped for another year of service.
2026年9月2日
自発的なレビュー
Apollo Group TV からの回答
Thanks for the detailed review, Mike! Hearing that you get a full year of entertainment for what you used to pay monthly makes our day. Our team works hard on continuous performance upgrades, and we're glad Avery was able to give you top-tier assistance with your renewal. Enjoy another great year of streaming!
Variety and great customer service
There is so much variety and new shows to choose from we love this service. Our son referred us a few years ago. Customer service is always been helpful to me when I have issues. There may be minor glitches but nothing they don't fix. Always receive excellent help with anything. It's been great for us.
2026年9月3日
自発的なレビュー
Apollo Group TV からの回答
Appreciate the fantastic shout-out, Cindy! Knowing that our customer support team has always been helpful whenever you've needed assistance absolutely makes our day. We are so glad to have you as part of our community and grateful to your son for referring you. Enjoy all the great content!
Apollo Group TV からの回答
Appreciate the awesome shout-out, Hollywood! Hearing that Drew gave you top-tier help absolutely makes our day. Our team works hard to deliver great support, so your review means a lot. Thank you for being a valued subscriber!
Apollo is great!
I have had Apollo now for several years. I am happy with the service and customer support. Today Sam was very patient assisting me with my renewal. He answered all of my questions and resolved whatever I had problems with. Thank you Sam and Apollo. Keep up the good work! Valerie Turner
2026年9月2日
自発的なレビュー
Apollo Group TV からの回答
Appreciate the fantastic shout-out, Valerie! Renewals can sometimes come with a few questions, so knowing Sam took the time to patiently resolve everything for you absolutely makes our day. Thank you for your continued trust in Apollo and for taking the time to share your experience!
Apollo Group TV からの回答
Hi Anqunn, thank you for the 5-star review! Calling us the best app makes our day. We truly appreciate your support and look forward to keeping you happily entertained. Happy streaming!
Excellent streaming service loyal for…
Excellent streaming service loyal for almost a decade now. Customer service A+++++
2026年9月2日
自発的なレビュー
Apollo Group TV からの回答
Thanks for the amazing feedback, Miguel! There is nothing better than knowing we've kept you happily entertained for nearly a decade with top-tier customer service to match. We truly appreciate your ongoing support and look forward to many more years together. Enjoy the shows!
Never can get the new updates
Never can get the new updates. and cant watch the Edmonton oilers.
2026年9月2日
自発的なレビュー
Apollo Group TV からの回答
Hi Rick, we apologize for the trouble with app updates and watching the Oilers game. Please reach out to our support team on live chat so an agent can help troubleshoot your app and get your channels back right away!
apollo once again comes thru!
apollo once again comes thru!service top 2 bottom 2nd 2 none.communication w/them,either online or over the phone is priority w/them,thanx again apollo crew
2026年9月1日
自発的なレビュー
Apollo Group TV からの回答
Appreciate the fantastic shout-out, Al! Knowing you place our communication and overall service second to none absolutely makes our day. The team is always here to help whenever you need us. Thank you for being such a valued subscriber!
I’ve been using this app for 2yrs
I’ve been using this app for 2yrs. It’s the best with all the channels I need. And more
2026年8月31日
自発的なレビュー
Apollo Group TV からの回答
Thanks for the wonderful feedback, Yohon! There is nothing better than knowing our app consistently delivers the best entertainment selection for you. We truly appreciate your continued support and look forward to keeping you entertained. Enjoy the shows!
best app ever
love this app it has came in clutch for the past 5 years and i don’t know what i would do without it
2026年8月30日
自発的なレビュー
Apollo Group TV からの回答
Appreciate the amazing shout-out, Anthony! Knowing that our app is a total must-have for your daily entertainment absolutely makes our day. Thank you so much for sticking with us for five years and taking the time to share your feedback!
Thank you Ellis for setting up in my…
Thank you Ellis for setting up in my apollo u guides me how to do it. Apprecaite u and u have patience on me to set up my apollo. Thank u....
2026年8月30日
自発的なレビュー
Apollo Group TV からの回答
Appreciate the wonderful shout-out, Jenny! Setting up a new service can take a little time, so knowing that Ellis was patient and walked you through the entire setup process absolutely makes our day. Thank you for being a valued member!
Support Tech Ellis was very Helpful
Support Tech Avery was very Helpful. He guided me through the process of
purchasing Bitcoin as well as purchasing my Subscription. Through the whole process he kept checking in with me to help make the process easer for me. Thank you Ellis for your assistance.
2026年8月30日
自発的なレビュー
Apollo Group TV からの回答
Thanks for the wonderful feedback, Jeff! Knowing that Avery and Ellis took great care of you from start to finish ensures we're doing our jobs right. We truly appreciate your subscription and look forward to keeping you happily entertained. Enjoy the shows!
I needed help with renewing my…
I needed help with renewing my subscription and Ellis walked me through the process. it was easy and took about 20 minutes.
2026年8月30日
自発的なレビュー
Apollo Group TV からの回答
Thanks for the wonderful review, Cari! There is nothing better than having a dedicated support rep like Ellis on hand to ensure your renewal goes off without a hitch. We truly appreciate your continued support and look forward to keeping you happily entertained. Enjoy the shows!
I've been an Apollo customer now for
I've been an Apollo customer now for several years now and it's the best alternative for streaming. The customer service team is professional and helpful and can help solve all of your issues quickly. Great job Apollo and the customer service team!
2026年8月30日
自発的なレビュー
Apollo Group TV からの回答
Thanks for the wonderful review, David! There is nothing better than knowing our customer service team consistently delivers top-tier, fast assistance whenever you need it. We truly appreciate your years of support and look forward to keeping you happily entertained for many more to come!
Apollo Group TV is a game changer!!!
Apollo Group TV is a game changer! I've been using them for years and what I pay for a year of Apollo is what I was paying for one month of cable and internet. I do suggest you a get a really fast internet connection so it streams seamlessly. They really are a cable life saver! I was skeptical at first but after about 4 years I'm riding with Apollo Group TV until the wheels fall off!
2026年8月30日
自発的なレビュー
Apollo Group TV からの回答
Appreciate the awesome shout-out, J Oneal! Being called a cable life saver is the ultimate compliment, and we are so glad we've earned your trust over the past four years. Your advice on pairing the service with high-speed internet is spot on for getting the best experience. Thank you for being such a loyal subscriber!
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