Aptive Pest Control - Atlanta レビュー 160

Aptive Pest Control - Atlanta からの回答

3日前

Hi Lynne,

We really appreciate you taking the time to share this, and it’s great to hear Alec made such a strong impression by remembering your home, your preferences, and delivering a professional, friendly experience. We’ll be sure to pass your kind words along to him.

We also hear your feedback about the website experience and the frustration you ran into while trying to reschedule. That’s not the seamless process we want for our customers, and we understand how important it is to have clear, reliable options when managing your service. We’re glad our Customer Service team was able to step in and help, but we recognize the digital experience should be just as smooth.

At Aptive, we believe your service should feel simple and stress-free from start to finish, and that means making sure everything is handled properly across every touchpoint. Your feedback helps us improve, and we appreciate you bringing it to our attention and for choosing Aptive!

-Jasmine, Aptive Care Team

Aptive Pest Control - Atlanta からの回答

6日前

Hi Patricia,

Thank you for taking the time to share this feedback. I’m glad to hear your Aptive service professional has been diligent and accommodating, and that you’ve found our team responsive and easy to work with when it comes to scheduling. We know how important it is for things to feel flexible and dependable, especially when life gets busy and plans need to shift. At Aptive, we focus on making the process smooth on your end because when it comes to your home and pest protection, we’ve got it handled. We truly appreciate you being part of the Aptive neighborhood.

-Jasmine, Aptive Care Team

Aptive Pest Control - Atlanta からの回答

6日前

Hi there,

Thank you for sharing this feedback. I’m really glad to hear your Aptive service professional was polite, attentive to your concerns, and thoughtful in taking care of your home, including using foot coverings while inside. That level of respect and care is exactly what we aim for during every visit.

At Aptive, I focus on making sure each service is both thorough and considerate, because when you feel confident in the process and the results, it feels like everything is handled the right way. We truly appreciate you being part of the Aptive neighborhood and trusting us with your home.

-Jasmine, Aptive Care Team

Aptive Pest Control - Atlanta からの回答

6日前

Hi Michael,

Thank you for sharing this feedback. I’m really glad to hear your Aptive service professional provided excellent follow-up during your service visit. That kind of attention and consistency makes a big difference in the overall experience.

At Aptive, I focus on making sure nothing gets overlooked and that you always feel supported after each visit, because when follow-up is done right, it feels like everything is fully handled without you having to chase it down. We truly appreciate you being part of the Aptive neighborhood.

-Jasmine, Aptive Care Team

Aptive Pest Control - Atlanta からの回答

2026年5月7日

Hi Sandra,

Thank you for taking the time to share such a thoughtful review and for choosing Aptive. We’re really glad to hear your service professional was able to come back and take care of the bait traps, and that everything else went smoothly during your visit.

That kind of responsiveness and attention to detail is exactly what we strive for, especially when unexpected needs come up. It’s great to know your home has stayed protected from bugs, spiders, and wasps since starting service, that’s the outcome we want for you every time. We appreciate your trust in Aptive, we’ve got it handled.

-Jasmine, Aptive Care Team

Aptive Pest Control - Atlanta からの回答

2026年5月7日

Hi Sean,

Thank you for taking the time to share your experience and for choosing Aptive. We’re really glad to hear Trey did a great job and earned a 10/10 from you.

We’ll be sure to pass that along to him, feedback like that goes a long way. At Aptive, we aim to make every visit smooth, effective, and fully handled from start to finish, so it’s great to know Trey delivered that level of service. We appreciate your trust in us, we’ve got it handled.

-Jasmine, Aptive Care Team

Aptive Pest Control - Atlanta からの回答

2026年4月22日

Hi Cynthia & Lawrence,

Thanks so much for sharing this, we really appreciate the enthusiastic feedback and are glad to hear your Aptive service professional was courteous, thorough, and focused on your specific needs. That level of care and professionalism is exactly what we aim for on every visit, making sure everything is handled with attention and a strong customer-first approach. We’ll be sure to pass along your kind words, and we’re always here to keep things handled for your home whenever you need us.

-Jasmine

Aptive Pest Control - Atlanta からの回答

2026年4月15日

Hi there,

Thank you for bringing this to our attention. Hearing that you feel you were charged without receiving service is definitely concerning, and that’s not the experience we want anyone to have with Aptive.

Our goal is to make sure both your service and billing are clearly communicated and properly handled. We’d appreciate the opportunity to review your account and see what may have happened so we can work toward a solution. Please reach out to us directly at socialmedia@goaptive.com so we can take a closer look and help get this handled for you.

-Jasmine

Aptive Pest Control - Atlanta からの回答

2026年4月13日

Hi Keith,

Thank you for taking the time to share this kind feedback and for being part of the Aptive family. We’re glad to hear your service professional did an outstanding job during your visit.

At Aptive, we work hard to make sure every service feels thorough, respectful, and effective so you can feel confident your pest concerns are truly handled. We’ll be sure to pass your recognition along to your service professional, it means a lot when great work is noticed.

We appreciate you choosing Aptive and allowing us to keep things handled at your home.

-Jasmine

Aptive Pest Control - Atlanta からの回答

2026年4月13日

We really appreciate you taking the time to share this, Jackie! It’s great to hear that our service professionals are consistently nice, punctual, and respectful of your space while completing the work as expected. We’re also glad the clear post-service updates have been helpful in keeping you informed after each visit. Thank you for being a valued part of Aptive and for choosing us to handle your pest concerns!

-Alexis

Aptive Pest Control - Atlanta からの回答

2026年4月7日

It’s great to hear that your experiences have been consistently positive, Anna! Having service professionals who listen, show up on time, and deliver effective results really makes all the difference, and we’re glad that’s been the case for you. It's always a pleasure to handle your pest concerns, and we're grateful to have you as a part of Aptive!

-Alexis

Aptive Pest Control - Atlanta からの回答

2026年4月6日

Thanks for pointing this out to us! Please email socialmedia@goaptive.com, including your service address and any scheduling preferences you have in terms of days of the week you're usually available. We're here to help in any way we can!

-Alexis

Aptive Pest Control - Atlanta からの回答

2026年4月6日

We really appreciate you taking the time to share your feedback, Vipula! It’s great to hear you received good service and that your service professional was polite throughout the visit. We’re glad you had a positive experience, and we're grateful to have you as a part of the Aptive neighborhood!

-Alexis

Aptive Pest Control - Atlanta からの回答

2026年4月6日

Thank you so much for taking the time to share your experience with us, Cynthia! It's great to know that our team was able to tend to your needs and that you found our staff friendly. Providing excellent service is our top priority, and your feedback is greatly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. Our team at Aptive looks forward to serving you again in the future!

-Alexis

Aptive Pest Control - Atlanta からの回答

2026年4月1日

Hi Stephanie,

We’re so glad to hear you’re enjoying a protected home! At Aptive, keeping your home protected and making sure every issue is handled is what we do best. Thank you for trusting us to keep things under control!

-Jasmine

Aptive Pest Control - Atlanta からの回答

2026年3月30日

Thanks for sharing this with us, Katie! We're so glad you had a positive experience with our service professional and that they were courteous and professional during your service. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. It's always a pleasure to treat your home, and we're grateful to have you as a part of Aptive!

-Alexis

Aptive Pest Control - Atlanta からの回答

2026年3月26日

Hi Nora,

Thank you so much for sharing your experience, we really appreciate you taking the time to highlight Alec’s visit! It’s great to hear how attentive and thorough he was, especially when it came to listening to your concerns and making sure the treatment was applied with care. That level of service is exactly what we strive for at Aptive, making sure you feel heard, supported, and confident that everything is being properly handled. We’re so glad you were pleased with the visit, and we truly appreciate you choosing Aptive, we’ve got this handled!

-Jasmine

Aptive Pest Control - Atlanta からの回答

2026年3月23日

Hi William,

Thank you for taking the time to share your experience! We’re thrilled to hear that JaQuarrie provided excellent service and coordinated everything smoothly from start to finish.

At Aptive, we take pride in making sure every detail is handled efficiently and professionally so our customers can feel confident their home is taken care of. We truly appreciate you choosing Aptive and being part of the neighborhood!

-Jasmine

Aptive Pest Control - Atlanta からの回答

2026年3月23日

Hi Sheryl,

We’re so glad to hear your experience went smoothly! At Aptive, we make sure every visit is handled with clear communication, punctuality, and friendly, attentive service. It’s wonderful to know your requests were completed as expected. Thank you for trusting Aptive, we’ve got this handled so you can enjoy a comfortable, protected home.

-Jasmine

Aptive Pest Control - Atlanta からの回答

2026年3月20日

Hi Inez,

Thank you for your feedback! We’re glad to hear that our commitment to results stands out to you.

At Aptive, we take pride in making sure every detail is handled effectively so your home stays protected and comfortable. We appreciate you trusting us to keep things handled the right way!

-Jasmine