Aptive Pest Control - Buffalo レビュー 7

Aptive Pest Control - Buffalo からの回答

3日前

Hi Nick,

We really appreciate you taking the time to share this, and I’m sorry to hear that the ant issue in your laundry room hasn’t been resolved yet. I can understand how frustrating it is to go through multiple calls and visits without seeing the results you were expecting.

At Aptive, we aim for every concern to be handled thoroughly and effectively, especially something as persistent as ants, and it’s clear we haven’t met that expectation in your case yet. We’d really like the opportunity to take a closer look at what’s been missed and make sure this gets properly addressed.

If you’re open to it, please reach out to socialmedia@goaptive.com so we can review your service history and get this handled the right way for you. Thank you for bringing it to our attention.

-Jasmine, Aptive Care Team

Aptive Pest Control - Buffalo からの回答

2026年5月7日

Hi Nancy,

Thank you for taking the time to share such a detailed review and for choosing Aptive. We’re really glad to hear the treatments have been effective for flying insects, spiders, and rodents like meadow voles, and that scheduling support and our service professionals have been helpful and professional.

We also appreciate your honest feedback about the communication challenges around appointment timing and notifications. That’s an area we take seriously, and while we’re glad our team has been able to make things right when issues come up, we understand how important it is for that communication to be consistent from the start. We’re actively working on improving that experience so it feels more seamless and predictable moving forward.

Thank you again for your trust in Aptive and for sticking with us as we improve. We’ve got it handled, and we’re committed to making every part of your experience better.

-Jasmine, Aptive Care Team

Aptive Pest Control - Buffalo からの回答

2026年4月30日

Hi Darren,

We really appreciate you calling this out, and we’re glad the advance notice and pre-arrival call have been helpful. Clear, consistent communication is a big part of how we make sure your service feels smooth and handled from start to finish. Thank you for choosing Aptive and for being part of the Aptive family, it means a lot to us.

-Jasmine, Aptive Care Team

Aptive Pest Control - Buffalo からの回答

2026年4月23日

Thank you for sharing your experience, Donna! We’re glad to hear the service professional has been so attentive and thorough, from taking the time to explain everything to checking in on your needs and documenting the work with photos. It’s also great to know the arrival updates have made things easier for you. That thoughtful approach really helps create a positive experience. It's always a pleasure to treat your home, and we appreciate having you as a part of Aptive!

-Alexis

Aptive Pest Control - Buffalo からの回答

2026年4月2日

Hi there,

Thank you for the great feedback and for being part of the Aptive community! We’re glad to hear the pricing, flexible scheduling, and regular service visits have been a good fit for your needs. It’s also wonderful to know our service professionals have made such a positive impression during their visits.

At Aptive, we work hard to make pest control simple and convenient, so you can feel confident your home is being taken care of and handled the right way. Thank you for choosing Aptive to help protect your home!

-Jasmine

Aptive Pest Control - Buffalo からの回答

2026年3月23日

Hi Ron,

We’re so glad to hear you received excellent service and that everything was clearly explained! At Aptive, we make sure every visit is handled with care and attention, so you can feel confident in your home’s protection. Thank you for trusting us, we’ve got this handled!

-Jasmine

Aptive Pest Control - Buffalo からの回答

2026年3月23日

Hi Richard,

We’re thrilled to hear that our service professional provided such thorough service and shared clear pictures of the areas treated! At Aptive, we make sure every visit is handled with care and transparency so you can feel confident in your home’s protection. Thank you for trusting us, we’ve got this handled!

-Jasmine