Aptive Pest Control - Cleveland レビュー 

Aptive Pest Control - Cleveland からの回答

2025年9月12日

Hi Gary,

Thank you for sharing your experience! We’re glad to hear that our team’s communication and dedication to service stood out, even while you were out of town. It’s wonderful to know that your home was thoroughly treated and that all the spider webs were taken care of. At Aptive, we take pride in delivering effective, reliable service and keeping our homeowners confident in the care we provide. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - Cleveland からの回答

2025年9月12日

Hi Kenneth,

Thank you for your feedback! We’re glad to hear that you found our treatment to be well-coordinated. At Aptive, we strive to provide thorough, organized service that keeps our homeowners’ homes protected and gives them peace of mind. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home.

-Jasmine

Aptive Pest Control - Cleveland からの回答

2025年9月11日

Hi Karen,

Thank you for sharing your experience with Aptive! We’re thrilled to hear that Sammi provided excellent service and kept you informed with photos of the work performed. Clear communication and thorough service are exactly what we strive for in every Aptive neighborhood, and it’s wonderful to know Sammi delivered that for you.

We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same level of care.

-Jasmine

Aptive Pest Control - Cleveland からの回答

2025年9月8日

Hi there,

Thank you for sharing your feedback! We’re glad to hear that your service professional arrived on time and addressed the areas of concern effectively. At Aptive, we strive to provide thorough and reliable pest control while ensuring our neighbors feel confident in the service we provide. If you ever have questions or need additional assistance, please reach out. We’re always happy to help.

-Jasmine

Aptive Pest Control - Cleveland からの回答

2025年9月8日

Hi Chuck,

Thank you for sharing your feedback! We’re glad to hear that our team member was polite, knowledgeable, and provided great service. At Aptive, we strive to deliver reliable and effective pest control while ensuring our neighbors feel confident and comfortable in their homes. If you ever have questions or need additional assistance, please reach out. We’re always happy to help.

-Jasmine

Aptive Pest Control - Cleveland からの回答

2025年9月3日

Hi Debbie,

Thank you for sharing this feedback. At Aptive, we aim to leave every home thoroughly treated, and it’s clear we missed the mark if you’re still seeing spider webs around. We’d like the chance to make this right by sending a service professional back out at no additional cost to address any areas that were missed. Please reach out to us at socialmedia@goaptive.com so we can get a reservice scheduled and ensure your home is fully protected. Your satisfaction is very important to us, and we appreciate the opportunity to improve your experience.

-Jasmine

Aptive Pest Control - Cleveland からの回答

2025年9月3日

Hi Gary,

Thank you for sharing your feedback! We’re thrilled to hear that our service has helped keep your home comfortable. At Aptive, we take pride in providing thorough and effective pest control, and it’s wonderful to know our efforts are making a real difference for you.

-Jasmine

Aptive Pest Control - Cleveland からの回答

2025年8月21日

Hi Darleen,

Thank you for taking the time to share your experience. We’re thrilled to hear that our team is knowledgeable and friendly, and that your concerns are handled quickly and efficiently. At Aptive, we take pride in providing reliable service and ensuring our customers feel heard and supported.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Your feedback motivates our team to continue delivering the best service possible.

-Jasmine

Aptive Pest Control - Cleveland からの回答

2025年8月20日

Hi Aaron,

We’re glad to hear that you appreciate the prompt, reliable, friendly, and thorough service from our team! At Aptive, we take pride in delivering service that not only addresses your needs but also makes you feel valued and cared for.

We also understand your feedback regarding the automatic service appointments. Your input is important, and we’ll share it with our team as we continue to look for ways to make scheduling more flexible and convenient for our customers.

Thank you for being part of the Aptive neighborhood and trusting us to keep your home comfortable!

-Jasmine

Aptive Pest Control - Cleveland からの回答

2025年8月20日

Hi Mary Beth,

We’re glad to hear that our team understood your needs and provided efficient, thorough service! At Aptive, we take pride in delivering pest control that is tailored to each home while ensuring every visit is effective and professional.

Thank you for being part of the Aptive neighborhood and trusting us to keep your home comfortable!

-Jasmine

Aptive Pest Control - Cleveland からの回答

2025年8月18日

Hi Wendy,

Thank you for sharing your experience! We’re thrilled to hear that your service professional was friendly and thorough. At Aptive, we take pride in providing reliable and professional service, and it’s wonderful to know our team made a positive impression.

We truly appreciate you choosing Aptive to protect your home, and we’re always here if you need any assistance or have questions about your pest control services.

-Jasmine

Aptive Pest Control - Cleveland からの回答

2025年8月18日

Hi Eddie,

Thank you for sharing your feedback! We’re thrilled to hear that you’re happy with our products and the expertise of our team. At Aptive, we pride ourselves on providing effective solutions and knowledgeable service, and it’s wonderful to know our efforts have made a difference for your home.

We truly appreciate you choosing Aptive to protect your property, and we’re always here if you need any assistance or have questions about your pest control services.

-Jasmine

Aptive Pest Control - Cleveland からの回答

2025年8月18日

Hi Robert,

Thank you for sharing your experience! We’re thrilled to hear that our service professional was able to eliminate the ground hornets on the first visit. At Aptive, we take pride in providing effective and thorough pest control, and it’s wonderful to know our team delivered excellent results for your home.

We truly appreciate you choosing Aptive to protect your property, and we’re always here if you need any assistance or have questions about your pest control services.

-Jasmine

Aptive Pest Control - Cleveland からの回答

2025年8月14日

Hi Scott,

Thank you for sharing your experience with Aptive. We never want you to feel charged for services you haven’t received, and we take your concerns seriously. While our subscription model is designed to provide continuous protection even between visits, you should always feel confident that services are being completed as scheduled.

We’d like to review your account, correct any billing issues, and ensure your service plan matches your expectations. Please email us at socialmedia@goaptive.com so we can resolve this quickly. We appreciate you bringing this to our attention and for being part of the Aptive neighborhood.

-Jasmine

Aptive Pest Control - Cleveland からの回答

2025年8月13日

Hi Aaron,

We’re sorry to hear about the frustrating experience you’ve had with both communication and service, as this is not the level of care Aptive strives to provide. Your feedback is important, and we’d like the chance to make this right by reviewing your account, addressing your pest concerns thoroughly, and scheduling a no-cost reservice to ensure you see results. Please reach out to us directly at socialmedia@goaptive.com so we can resolve this quickly and make sure your next experience reflects the quality and reliability you should expect from Aptive.

-Jasmine

Aptive Pest Control - Cleveland からの回答

2025年8月7日

Hi Michael,

Thank you so much for sharing your detailed feedback. We’re really glad to hear your first service stood out and that our service professional took the time to be thorough—that’s exactly the level of care we aim to provide at Aptive. It means a lot to know you had a great start.

That said, we’re genuinely sorry the follow-up experiences didn’t fully meet your expectations. You shouldn’t have to wait longer than necessary for a reservice, especially after being told it wouldn’t be an issue. We also understand how frustrating it can be to feel like you have to remind someone to cover important areas—your concerns should be addressed proactively, and we missed the mark there.

We’d love the opportunity to make this right and ensure your next visit feels as thorough as the first. If you’re open to it, please email us at socialmedia@goaptive.com with your service address so we can review your account and follow up accordingly.

We appreciate you being a part of the Aptive family and thank you again for helping us improve.

-Jasmine

Aptive Pest Control - Cleveland からの回答

2025年8月6日

Hi Kenneth,

Thank you for your feedback and for recognizing your service professional’s punctuality and dedication—that’s something we truly value at Aptive.

That said, we're sorry to hear that the results haven’t met your expectations, especially given the investment you've made. Our goal is always to provide industry-leading protection and noticeable improvement, and it's clear we’ve fallen short in your experience.

We’d love the opportunity to make this right. Whether it’s scheduling a complimentary reservice or reviewing your treatment plan, we're here to help ensure you get the value and results you deserve.

Thank you again for giving Aptive a chance—we truly appreciate having you as part of the neighborhood and are committed to earning your confidence moving forward.

-Jasmine

Aptive Pest Control - Cleveland からの回答

2025年7月30日

Hi Barbra,

Thank you for the great feedback! We're so glad to hear that our service professionals are leaving a strong impression with their friendliness and attention to detail. At Aptive, we pride ourselves on delivering a thorough and positive experience every time, and it's wonderful to know that's been your experience. We appreciate you being part of the Aptive family!

-Jasmine

Aptive Pest Control - Cleveland からの回答

2025年7月28日

Hi Tom and Carol,

We’re so happy to hear that you’ve seen such great results with fewer cobwebs and a more comfortable home—thank you for sharing! At Aptive, we take pride in delivering thorough service from the eaves to the basement and beyond, and it's great to know that’s been your experience. We’re grateful to have you as part of the Aptive family!

-Jasmine

Aptive Pest Control - Cleveland からの回答

2025年7月28日

Hi Roger,

Thank you for sharing your feedback—we’re sorry for the confusion and any frustration regarding the mole bait trap service. At Aptive Environmental, we strive to be transparent about what’s included in each service, and we regret if there was a misunderstanding when you signed up. Please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and discuss how to best address your concerns. We appreciate you being part of the Aptive neighborhood and look forward to finding a solution together.

-Jasmine