Aptive Pest Control - Corona レビュー 166

Aptive Pest Control - Corona からの回答

3時間前

Hi Kim,

Thank you for your feedback! We’re glad to hear the communication has been clear and effective. At Aptive, we know that staying informed makes all the difference, and we work hard to make sure every visit feels straightforward and easy to follow.

We appreciate you trusting Aptive with your home. We’ve got it handled, and we’re always here if you need anything.

-Jasmine, Aptive Care Team

Aptive Pest Control - Corona からの回答

4時間前

Hi Debbie,

Thank you for sharing this! We love hearing that Eileen took the time to be thorough, attentive, and make sure your requests were handled with care. At Aptive, we know the little details matter, and it’s great to hear she provided the kind of thoughtful service we strive for every day. We truly appreciate you being part of the Aptive family!

-Jasmine, Aptive Care Team

Aptive Pest Control - Corona からの回答

3日前

Hi Debbie and Bart,

We really appreciate you taking a moment to share this! It’s great to hear you experienced both great service and friendly Aptive service professionals during your visit.

At Aptive, we take pride in making sure every home is handled with care, professionalism, and a welcoming approach from start to finish. Thank you for choosing Aptive and trusting us to help keep your home protected!

-Jasmine, Aptive Care Team

Aptive Pest Control - Corona からの回答

2026年5月7日

Hi Paul,

Thank you for taking the time to share your experience and for choosing Aptive. We’re really glad to hear our team has consistently been good communicators, responsive, and helpful during your service visits.

That kind of reliability is exactly what we strive for, making sure you feel informed and supported every step of the way so everything is properly handled without added stress. We appreciate your trust in Aptive, and we’re always here when you need us, we’ve got it handled.

-Jasmine, Aptive Care Team

Aptive Pest Control - Corona からの回答

2026年5月5日

Hi Charles,

I’m really sorry to hear this has been your experience, especially when it comes to being charged without feeling like the service was delivered and not being able to reach support. That’s understandably frustrating, and it’s not the kind of experience we want anyone to have with Aptive.

We’d really like the opportunity to look into your account directly, clarify what happened with your service visits, and make sure this is properly addressed. Our goal is to make sure things are clear, fair, and actually resolved, not left feeling unresolved or confusing.

Please reach out to socialmedia@goaptive.com when you can so we can review everything with you and get this properly handled. At Aptive, we want you to feel like your concerns are heard and taken care of, we’ve got this handled.

-Jasmine, Aptive Care Team

Aptive Pest Control - Corona からの回答

2026年5月4日

Hi Gayle,

We really appreciate you taking the time to share this, and I’m glad to hear our service professionals have been great and that you feel the pricing is reasonable. That said, I’m sorry to hear our communication and scheduling process has been frustrating for you, especially when you’ve had to go out of your way to get clear answers.

At Aptive, we want scheduling and updates to feel simple and transparent, not something you have to chase down or escalate. Your feedback about appointment flexibility and arrival windows is important, and we’d like the chance to review your experience so we can improve how this is handled and make things easier moving forward.

If you’re open to it, please share your service address with us at socialmedia@goaptive.com so we can take a closer look and address your concerns directly. We’ve got this handled, and we appreciate the opportunity to work toward a smoother experience for you with Aptive.

-Jasmine, Aptive Care Team

Aptive Pest Control - Corona からの回答

2026年5月5日

Hi there,

We really appreciate you sharing this, thank you for choosing Aptive. It’s great to hear our team delivered a professional experience for you, that’s exactly the standard we strive for on every visit.

We’ll be sure to pass your feedback along to the team. At Aptive, our goal is to keep things straightforward, reliable, and fully handled so you always feel confident in the service you receive, we’ve got this handled.

-Jasmine, Aptive Care Team

Aptive Pest Control - Corona からの回答

2026年4月29日

Thank you so much for taking the time to share your positive experience with us, Melissa! We are thrilled to hear that our communication and efficiency met your expectations. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best possible service. If there’s anything more we can do for you in the future, please don’t hesitate to reach out. Our team at Aptive is here to ensure that all your pest control needs are handled with care and expertise!

-Alexis, Aptive Care Team

Aptive Pest Control - Corona からの回答

2026年4月27日

Hi Robert,

Thank you for taking the time to share this, we really appreciate it! It’s great to hear you’ve experienced thorough service and strong communication, that’s exactly what we aim to deliver at Aptive.

We focus on making sure every detail is handled with care so you always feel informed and confident in the service you’re receiving. Thank you for choosing Aptive to protect your home, we’ve got this handled for you.

-Jasmine

Aptive Pest Control - Corona からの回答

2026年4月16日

Hi Nancy,

Thank you for sharing your experience. I’m really glad to hear our service professional communicated with you ahead of time and was careful to respect the areas you identified, especially with something as important as a hummingbird nest. That kind of attentiveness matters a lot to us at Aptive.

We appreciate you trusting us with your home, and feedback like this reinforces what we strive for every day, thoughtful service where the details are truly handled with care.

-Jasmine

Aptive Pest Control - Corona からの回答

2026年4月15日

We are so grateful you took a moment to share this with us, GREG LEMANSKI! Your satisfaction is always our top priority, and it's wonderful to know service has been going so well. It's a pleasure to handle your pest concerns, and we really appreciate having you as a part of the Aptive neighborhood!

-Alexis

Aptive Pest Control - Corona からの回答

2026年4月14日

Hi Krissy,

Thank you so much for sharing this amazing feedback! We’re thrilled to hear Arthur made such a strong impression with his professionalism, friendliness, and knowledge, and that he took the time to walk you through everything and answer your questions.

At Aptive, we love hearing when our service professionals go above and beyond like this, from helping customize a plan to providing detailed photo updates so you can see exactly what was done. That level of care is exactly what we aim for, and it’s great to know your experience felt fully handled and exceeded expectations.

We truly appreciate you choosing Aptive and taking the time to recognize Arthur!

-Jasmine

Aptive Pest Control - Corona からの回答

2026年4月14日

Hi Karrie,

Thank you so much for sharing this thoughtful feedback! We’re really glad to hear you’ve consistently had excellent service and that our team’s communication, thorough work, and attention to your specific concerns have stood out.

At Aptive, we take pride in making sure every visit is clear, detailed, and tailored to what matters most in your home, including checking in on any issues you want us to focus on and providing photo updates for transparency. It’s great to know that experience has felt handled and dependable each time. We truly appreciate your continued trust in us!

-Jasmine

Aptive Pest Control - Corona からの回答

2026年4月14日

Thanks for sharing this, Robert! We're so glad you've been satisfied with our comprehensive service and responsiveness to your scheduling needs. Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If there's anything more we can do to ensure your continued satisfaction, please don't hesitate to reach out. We appreciate having you as a part of Aptive!

-Alexis

Aptive Pest Control - Corona からの回答

2026年4月14日

Thanks for the wonderful review and for taking the time to share your experience with us, Cecilia! We're thrilled to hear that Ivan was able to provide a helpful solution by suggesting the switch from rat traps to mouse traps. Our team is always looking for ways to improve and tailor our services to meet the specific needs of our customers, and it's great to know that Ivan's expertise made a positive impact.

Your feedback is invaluable to us as it helps us continue to enhance our services. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and are so grateful you've chosen APtive ot handle your pest control needs!

-Alexis

Aptive Pest Control - Corona からの回答

2026年4月14日

Thanks for sharing this with us, Sharon! We're so happy our scheduling system and services have been convenient and effective for you. It's great to know that we've been able to handle the rodents, ants, and any other pest issues you've encountered. We strive to make the setup process as smooth as possible, and your feedback reassures us that we're on the right track. If you ever need anything else, please don't hesitate to reach out. We appreciate having you as a part of Aptive!

-Alexis

Aptive Pest Control - Corona からの回答

2026年4月13日

Hi Doris,

Thanks so much for sharing this, we really appreciate it. We’re glad to hear you’ve found the spraying to be thorough.

At Aptive, we take pride in making sure every treatment is done with care and attention to detail, so you can feel confident it’s handled the right way each visit. We appreciate you choosing Aptive and trusting us with your home.

-Jasmine

Aptive Pest Control - Corona からの回答

2026年4月10日

Hi there,

Thank you for taking the time to share this! We’re glad to hear Rojelio takes such strong ownership and pride in his work, that’s exactly what we value at Aptive. It’s great to know his care and attention stood out in your experience. We work hard to make sure every visit reflects that same commitment, with your pest concerns fully handled as if they were our own. We truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Aptive Pest Control - Corona からの回答

2026年4月10日

Hi Karen,

Thank you for taking the time to share your feedback. I’m sorry to hear your experience with Aptive hasn’t met expectations, especially regarding service consistency, pest control results, and the concerns about attic access. I understand how frustrating that must be.

If there were gaps in communication or areas not addressed during your visits, that’s not the experience we aim to provide. We’d appreciate the chance to review your account and recent services so we can better understand what happened and make sure everything is properly handled.

Please reach out to us directly at socialmedia@goaptive.com so we can look into this with you and work toward a resolution.

-Jasmine

Aptive Pest Control - Corona からの回答

2026年4月8日

Hi there,

We’re so glad to hear our service professionals have been helpful and friendly while taking care of all your concerns! At Aptive, we take pride in handling every detail with care to keep your home safe and protected. Knowing you’re no longer dealing with ants destroying food makes us happy, and you can always count on us, we’ve got this handled. We truly appreciate you being part of the Aptive family!

-Jasmine