Aptive Pest Control - Dover レビュー 9

Aptive Pest Control - Dover からの回答

2026年2月6日

Hi there,

Thank you for taking a moment to share your feedback and for choosing Aptive. We’re glad to hear you received good service, and it means a lot to know our team is making a positive difference. We truly appreciate you being part of the Aptive family and look forward to continuing to care for your home.

-Jasmine

Aptive Pest Control - Dover からの回答

2026年2月5日

Hi Bob,

Thank you for taking the time to share such kind feedback about Reed. It’s wonderful to hear that he consistently greets you with a smile, clearly explains each treatment, and makes sure your questions are heard and answered in a way that feels easy to understand. That level of care and communication is exactly what we strive to provide at Aptive.

We truly appreciate you trusting Aptive to care for your home and are grateful to have you as part of the Aptive family. Your feedback means a great deal, and we’ll be sure Reed receives the recognition he deserves.

-Jasmine

Aptive Pest Control - Dover からの回答

2025年11月10日

Hi Mike,

Thank you for sharing your feedback! We’re thrilled to hear that you found our service responsive and professional, and that the results met your expectations. At Aptive, we strive to provide thorough, reliable, and effective pest control, and it’s wonderful to know our team delivered that for you.

We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide dependable service for your home.

-Jasmine

Aptive Pest Control - Dover からの回答

2025年11月5日

Hi Grant,

Thank you for sharing your feedback! We’re thrilled to hear that Kendall was knowledgeable, courteous, and thorough with your service. At Aptive, we take pride in providing reliable and professional service, and it’s wonderful to know our team made such a positive impression. We truly appreciate you being part of the Aptive neighborhood and for recognizing Kendall’s efforts.

-Jasmine

Aptive Pest Control - Dover からの回答

2025年10月13日

Hi Karol,

Thank you for taking the time to share your feedback! We’re thrilled to hear that Reed did an excellent job and took the time to listen to your concerns. At Aptive, we take pride in providing thorough, attentive service that meets our customers’ needs while ensuring they feel confident and supported.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Aptive Pest Control - Dover からの回答

2025年7月31日

Hi Bryan,

Thank you for sharing your experience and for recognizing Kendall’s efforts in removing the hornet’s nest. We’re glad he was able to get the job done for you. Your feedback about the foam spray is important to us, and we appreciate you looking out for Kendall’s safety by providing a safer option.

At Aptive Environmental, the safety of our team and customers is a top priority, and we’ll be reviewing this with our field teams to ensure they have the best tools for the job.

We truly appreciate you being part of the Aptive family and thank you again for your thoughtful input.

-Jasmine

Aptive Pest Control - Dover からの回答

2025年6月19日

Hi Peggy,

We appreciate you highlighting our transparency about the products we use and the customer service we provide. At Aptive, we believe informed customers feel more confident, and it’s great to hear the service is working well for you. Thank you for being part of the Aptive neighborhood—we’re here to keep your home comfortable for the long haul!

-Jasmine

Aptive Pest Control - Dover からの回答

2025年5月7日

Hi William,

Thank you for sharing your experience, and I sincerely apologize for the frustration and confusion surrounding your appointment. We understand how important timely and thorough service is, and it’s clear that we didn’t meet your expectations on this occasion. Please know that this situation isn’t typical of the service we strive to provide at Aptive, and we deeply regret any inconvenience it caused.

It sounds like there was a miscommunication on our end, and we truly appreciate your patience in bringing this to our attention. We’d love the opportunity to make this right for you and ensure that you receive the service you deserve. Please reach out to us directly at socialmedia@goaptive.com so we can arrange a follow-up visit at your convenience.

We value your business and are committed to ensuring your complete satisfaction. Thank you for your understanding, and we look forward to the opportunity to serve you properly.

-Jasmine

Aptive Pest Control - Dover からの回答

2025年4月18日

Hi there,

Thank you for sharing this! We're so glad to hear you felt heard and that your concerns were addressed -- that's what we strive for with every visit. We truly appreciate you being a part of the Aptive family and look forward to continuing to keep your home protected!

-Jasmine