Travis was great. He was more thorough than anyone and spent 45 min doing the outside of our home. The usual time in and out is about 20min for other guys. He shared interesting info about the carpent... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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My questions are answered with good information. The work is done thoroughly with photos and explanations included. My technicians have always been polite and considerate. I know when they are coming... もっと見る
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I have been pretty happy with them until yesterday and 1 other time! Just like any company you have a few bad apples ! Yesterday and 1 other time I had a rep that did absolutely nothing due to the wea... もっと見る
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Love Aptive. This company has provided services for us for years. They’re always professional, timely, and effective. Would definitely recommend.
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企業情報
Welcome to Aptive Pest Control
当該企業による記述
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
連絡先
2909 Pacific Avenue, 27406, Greensboro, North Carolina, 米国
- 13365692436
We overthink pests so you don't have to.
4.3
優良
125件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The person who services my property is…
The person who services my property is great. I'm not impressed with Active's customer service interaction. Rude and non-responsive.
2026年3月3日
Aptive Pest Control - Greensboro からの回答
Hi there,
We appreciate you sharing your feedback. It’s wonderful to hear that your Aptive service professional has been doing a great job on your property. At the same time, we’re very concerned to hear that your experience with our customer service did not meet the same standard. Clear, respectful, and timely communication is very important to us, and it’s clear we fell short in your case.
We would like the opportunity to review your account and make this right. Please reach out to us directly at socialmedia@goaptive.com with your service address so we can address your concerns and ensure you receive the level of service you expect from Aptive. Your feedback helps us improve, and we truly appreciate you bringing this to our attention.
-Jasmine
Unable to pick my own times for a technician to come out
The honest truth is I like to pick my own times and every time I go on your app to pick a time for pest control to come out, there are no times available. Also I have had on more than one occasion still an infestation with bugs and haven’t had been successful with getting the problem resolved. I have spoken to someone as well as sent pictures in where I am unhappy about the service, but yet to no avail, I’m still not getting the best service that I should be getting. Thank you for your concern in this matter.
2026年2月28日
Aptive Pest Control - Greensboro からの回答
Hi Kisah,
Thank you for sharing your experience with us. I completely understand how frustrating it must be to not find a convenient time on the app and to continue dealing with an ongoing pest issue. At Aptive, we want every service to provide real results and peace of mind, and I’m sorry that hasn’t been your experience so far.
I want to make sure we get this resolved for you. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account, address the pest issues, and find a time that works best for your schedule. Your feedback is important, and we’re committed to improving your experience and delivering the service you should expect from Aptive.
Thank you again for letting us know, and for giving us the chance to make this right.
-Jasmine
Aptive is Great!!
Jaden has been servicing our home and he has done a great job! Very professional service is provided and he answers all my questions and concerns.
2026年3月1日
Aptive Pest Control - Greensboro からの回答
Hi Vinita,
Thank you for taking the time to share your experience! We’re thrilled to hear that Jaden has been providing professional service and taking the time to answer all of your questions and concerns. At Aptive, our service professionals take pride in delivering thorough, attentive, and effective service, and it’s wonderful to know Jaden is delivering that for you.
We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected and comfortable.
-Jasmine
Marked Decrease in Pests (Mosquitoes, Ticks, etc.)
I have noticed a marked decrease in mosquitoes during the Summer months. They are reliable, can reschedule when asked, come monthly, have a reasonable price, have friendly competent technicians who seek feedback and are responsive to my concerns.
2026年2月25日
Aptive Pest Control - Greensboro からの回答
Hi Mary,
Thank you for sharing your experience! We’re thrilled to hear that you’ve noticed a real decrease in mosquitoes and that our monthly service has been reliable and flexible.
It’s also wonderful to know that our Aptive service professionals have been friendly, competent, and responsive to your feedback, creating an experience that truly meets your needs. We sincerely appreciate you choosing Aptive and being part of our community.
-Jasmine
The representative checked around the…
The representative checked around the house for spider webs. He cleaned and sprayed around the house. Even though he normally does not do pest control in the yard he checked the places we previously had ant hills. He did a great job.
2026年2月14日
Aptive Pest Control - Greensboro からの回答
Hi Teresa,
Thank you for sharing your experience! We’re so glad to hear that our service professional went above and beyond, not only addressing spider webs and treating around your home, but also checking on previous ant problem areas in the yard. At Aptive, we take pride in providing thorough, attentive service that covers the details that matter most to our customers.
We truly appreciate you choosing Aptive and being part of our neighborhood. Feedback like yours inspires us to continue delivering the reliable, professional service our customers expect.
-Jasmine
They're gone!
Since joining Aptive about 10 months ago, I have had none of the repetitive issues inside that I had for years with ants. They're gone. My technician arrives on time and does an extremely thorough job of treating the yard and inside when I'm here. Everyone is so pleasant and helpful to work with.
2026年2月13日
Aptive Pest Control - Greensboro からの回答
Hi Nina,
Thank you so much for sharing your experience and for being part of the Aptive neighborhood! We’re thrilled to hear that your ant issues have been resolved and that our service professional has been punctual, thorough, and attentive both inside and out.
At Aptive, we take pride in delivering reliable, personalized pest protection and providing a team that is friendly and helpful every step of the way. Your feedback means a lot to us, and we look forward to continuing to keep your home and yard safe and protected.
-Jasmine
The technician was on time
The technician was on time, polite, and asked about our specific needs.
2026年2月13日
Aptive Pest Control - Greensboro からの回答
Hi Alex,
Thank you for sharing your experience! We’re glad to hear that our service professional was on time, polite, and attentive to your specific needs. At Aptive, we take pride in providing reliable, personalized service that ensures every home and yard we protect receives the care it deserves.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Let us know he was on his way
Let us know he was on his way. Came within the time frame and on the day promised. Appeared to do a good job. Was friendly. Thank you!
2026年2月12日
Aptive Pest Control - Greensboro からの回答
Hi Kim,
Thank you for sharing your experience! We’re glad to hear that our team communicated clearly, arrived on time, and provided friendly, thorough service. At Aptive, we take pride in keeping our customers informed and delivering reliable pest protection for every home and yard we serve.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
Aptive Pest Control - Greensboro からの回答
Hi there,
Thank you for taking a moment to recognize Hunter’s work. We’re so glad to hear he provided professional, efficient, and knowledgeable service, that level of care is exactly what we strive for with every Aptive visit.
We truly appreciate you choosing Aptive and being part of our community. Your feedback means a great deal to our team, and we look forward to continuing to provide dependable, high quality service for your home.
-Jasmine
Jaden gave a good job on an extremely…
Jaden gave a good job on an extremely cold day, I was very impressed that he did a good job and covered the area he was supposed to do
2026年1月28日
Aptive Pest Control - Greensboro からの回答
Hi Patricia,
Thank you for taking the time to share your experience! We’re glad to hear that Jaden delivered a thorough job, even on such a cold day. At Aptive, our service professionals strive to provide consistent, reliable, and complete service no matter the conditions, and it’s wonderful to know Jaden went above and beyond.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Feedback like yours means a lot to our team, and we’ll be sure to pass along your kind words to Jaden.
-Jasmine
Aptive Pest Control - Greensboro からの回答
Hi Ruma,
We’re so glad to hear that you’re pleased with your experience with Aptive. That simple feedback truly means a lot to our team and to the service professionals who work hard to protect your home. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we appreciate the opportunity to take care of you.
-Jasmine
Great Service
Arrived on time. Went right to work clearing spider webs and inspecting the house. Treated all areas, and went over their findings with us.Service was complete in a thorough and efficient time frame.
2026年1月21日
Aptive Pest Control - Greensboro からの回答
Hi Eric,
Thank you for sharing your experience! At Aptive, we aim to provide thorough, efficient service while keeping our customers informed every step of the way, so it’s great to hear that your service professional addressed all areas, shared their findings, and completed the work in a timely manner. We truly appreciate you trusting Aptive to take care of your home and for being part of our neighborhood.
-Jasmine
Aptive Pest Control - Greensboro からの回答
Hi Cherie,
Thank you for sharing your experience! We’re thrilled to hear that our Aptive service professional was on time, thorough, and courteous. Providing reliable, professional, and attentive service is always our goal, and it’s wonderful to know that this was reflected in your visit. We’ll be sure to pass along your kind words. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
Technician was friendly
Technician was friendly, courteous, professional, and helpful. He addressed our issue quickly.
2026年1月8日
Aptive Pest Control - Greensboro からの回答
Hi there,
Thank you for taking the time to share your feedback! We’re glad to hear that your service professional was friendly, courteous, and professional, and that your issue was addressed quickly.
At Aptive, we strive to provide service that is both effective and personable, and it’s wonderful to know that commitment came through during your visit. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
Don't use Aptive! Heed the negative reviews.
*EDIT*- The company did reach out and refund the cancelation fee. I have added one star for customer service, though I am frustrated that I had to wait until the company saw reviews to be heard.
Don't use Aptive. They charged my account despite my informing them I was canceling and refused to refund. I was not satisfied with their service regardless, but it added more fuel to the fire of an already shitty situation. They also charged $200 to cancel on top of the refusal to refund.
2026年1月6日
自発的なレビュー
Aptive Pest Control - Greensboro からの回答
Hi there,
Thank you for taking the time to share your experience. I can understand why unexpected charges and cancellation concerns would be incredibly frustrating, especially when you were already unhappy with the service.
At Aptive, we want billing and cancellations to be clear and handled with care, and it’s concerning to hear that this wasn’t your experience. We’d really like the opportunity to review what happened on your account, including the charge you mentioned and the cancellation fee, to make sure everything was handled correctly and fairly.
Please reach out to us directly at socialmedia@goaptive.com with your service address so we can take a closer look and work toward a resolution. Your feedback matters, and we appreciate you bringing this to our attention.
-Jasmine
For All Your Insect Needs.........
The Service Technicians are very thorough and very knowledgeable about what insects need taken care of in the area and at the time of year they are rendering service. Furthermore, the customer service representatives and their supervisors are very accommodating when there is a rare issue that needs corrected. The company's representatives are always professional; thorough and courteous; always positive and pleasant. All in all, I recommend this company without any reservations.
2025年12月28日
Aptive Pest Control - Greensboro からの回答
Hi Sal,
Thank you for taking the time to share such detailed feedback! We’re thrilled to hear that both our service professionals and customer service team have provided thorough, knowledgeable, and professional care. At Aptive, we strive to combine effective pest control with attentive, responsive support, and it’s wonderful to know that these efforts have made a positive impression. Your recommendation means a lot to us, and we truly appreciate you choosing Aptive to protect your home.
-Jasmine
Very professional and kind
Very professional and kind. They go up and beyond to ensure everything is alright, all the time.
2025年12月31日
Aptive Pest Control - Greensboro からの回答
Hi there,
Thank you for sharing your feedback! We’re so glad to hear that our team’s professionalism, kindness, and attention to detail have stood out. At Aptive, we strive to go above and beyond to ensure our customers feel confident and cared for with every visit. We truly appreciate you choosing Aptive to protect your home.
-Jasmine
Quick response to a problem
Quick response to a problem. Very professional service provider!
2025年12月17日
Aptive Pest Control - Greensboro からの回答
Hi Michael,
Thank you for sharing your experience. We’re glad we could respond quickly and that your Aptive service professional delivered the level of professionalism you expect. Taking concerns seriously and addressing them promptly is an important part of how we care for our customers and their homes.
We truly appreciate you choosing Aptive and trusting us with your service. Your feedback means a lot to our team and helps reinforce the standard we aim to provide every visit.
-Jasmine
Aptive Pest Control - Greensboro からの回答
Hi Gerard,
Thank you for taking a moment to share this. We’re glad to hear the information provided was helpful and clear. At Aptive, we believe understanding your service and the “why” behind it matters just as much as the service itself.
We appreciate you choosing Aptive and being part of our community. If you ever have questions or need anything moving forward, we’re always happy to help.
-Jasmine
Marquis did a wonderful job being so…
Marquis did a wonderful job being so thorough and helpful! We appreciate his attention to details!
2025年12月4日
Aptive Pest Control - Greensboro からの回答
Hi Tabatha,
Thank you for sharing your experience! We’re so glad to hear that Marquis was thorough and helpful, and that his attention to detail made a difference. We’ll be sure to pass along your kind words to him.
We truly appreciate you being part of the Aptive community, and if you ever need anything in the future, we’re always here to help.
-Jasmine
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