Aptive Pest Control - Long Island レビュー 79

Aptive Pest Control - Long Island からの回答

5時間前

Hi there,

Thank you for sharing this! We’re really glad to hear you’ve had a responsive, friendly experience and that texting has made scheduling simple and convenient for you.

At Aptive, we aim to make everything from communication to service visits feel easy and stress-free, so you always know things are handled without extra hassle. We truly appreciate you choosing Aptive and trusting us with your home!

-Jasmine, Aptive Care Team

Aptive Pest Control - Long Island からの回答

2026年5月6日

Hi Carole,

We really appreciate you taking the time to share this. At Aptive, we know convenience and transparency matter just as much as the service itself, so it’s great to hear the advance notice, respect for your time, and photo updates made things easy and reassuring for you. That kind of visibility is exactly what we aim for every visit. Thanks for choosing Aptive, we’ve got this handled and we’ll keep making sure your service stays simple, clear, and stress-free.

-Jasmine, Aptive Care Team

Aptive Pest Control - Long Island からの回答

2026年5月5日

It's fantastic to hear you’ve had timely, courteous, and thorough service over the years, Pat! It’s especially great to know the regular treatments have made a real difference in resolving the ant issue and keeping things under control. Your satisfaction means the world to us, and we're grateful you've chosen Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Aptive Pest Control - Long Island からの回答

2026年4月27日

Hi Mark,

Thank you for taking the time to share this, we really appreciate it! We’re glad to hear your service professional took the time to clearly explain everything that was done during your visit. That kind of transparency helps build trust and confidence in the service.

At Aptive, we focus on making sure every visit is handled with clear communication and attention to detail so you always understand the work being performed at your home. Thank you for choosing Aptive, we’ve got this handled for you.

-Jasmine

Aptive Pest Control - Long Island からの回答

2026年4月23日

We really appreciate you sharing this, Susan! It’s great to hear the service professional stayed in communication throughout the visit, addressed your concerns, and provided photo updates to support the work being done. That level of transparency and care helps create a truly positive experience, and we’re glad it stood out to you. Thank you for choosing Aptive to handle your pest control needs!

-Alexis

Aptive Pest Control - Long Island からの回答

2026年4月20日

Hi Mary,

Thanks for taking the time to share this and for being an Aptive customer.

I’m sorry the photos and yard sign weren’t completed as expected. I understand how important those details are for confirming service, especially when you’re not home.

That’s not the consistent experience we aim for, and we’ll make sure this is addressed with the team so it’s handled properly moving forward.

Please reach out to us at socialmedia@goaptive.com so we can review your account and make sure everything is fully documented for your peace of mind. At Aptive, we’ve got this handled, and that includes making sure you feel confident your service was completed as promised.

-Jasmine

Aptive Pest Control - Long Island からの回答

2026年4月10日

Hi Kevin,

Thank you for taking the time to share this! We’re glad to hear Alex was friendly and took the time to explain things clearly during your service with Aptive.

We believe communication makes all the difference, and it’s great to know that came through in your experience. Our team works hard to make sure your pest concerns are fully handled while also keeping you informed every step of the way. We appreciate you being part of the Aptive neighborhood and are always here if you need anything between visits.

-Jasmine

Aptive Pest Control - Long Island からの回答

2026年4月1日

Hi there,

Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how frustrating this situation must be. At Aptive, we take concerns like this very seriously and want to make sure every billing and service matter is handled correctly and transparently.

We’d like to review your account and work with you to address the charges and clarify the plan details so this can be properly resolved. Please reach out to us directly at socialmedia@goaptive.com so we can make sure this is handled the right way and restore your confidence in our service.

-Jasmine

Aptive Pest Control - Long Island からの回答

2026年3月23日

Hi Mary,

Thank you for taking the time to share your experience! We’re thrilled to hear that your service requests were handled perfectly by our service professional and that your billing concern was resolved smoothly.

At Aptive, we take pride in making sure every detail is handled carefully and professionally, so our customers can feel confident in the results. We truly appreciate you choosing Aptive and being part of the neighborhood!

-Jasmine

Aptive Pest Control - Long Island からの回答

2026年3月20日

HI Pericles,

Thank you for the kind words! It means a lot to hear that our service professionals are taking great care of you.

At Aptive, we take pride in making sure every visit is thorough and that your home is truly handled with care. We appreciate you trusting us with your service and being part of the Aptive community.

-Jasmine

Aptive Pest Control - Long Island からの回答

2026年3月17日

Hi Marian,

Thank you for sharing such thoughtful feedback about your experience with Aptive. It’s great to hear that your service professional took the time to check in with you and make sure any concerns were addressed before getting started. That level of communication, along with being thorough during the service, is exactly what we aim for.

We’re especially glad to know their knowledge and attention to detail helped you feel confident in the service being provided. Creating that sense of trust and reassurance is an important part of what we strive to deliver at Aptive.

Thank you for choosing Aptive and for being part of the Aptive neighborhood. Your feedback truly means a lot to our team.

-Jasmine

Aptive Pest Control - Long Island からの回答

2026年3月12日

Hi Doreen,

Thank you for sharing your experience! We’re thrilled to hear that our team has consistently provided knowledgeable and friendly service, and that we’ve been able to help keep your home protected. At Aptive, delivering reliable service and ensuring our customers feel confident and comfortable in their homes is our top priority. We truly appreciate you choosing Aptive and for recognizing the hard work of our employees.

-Jasmine

Aptive Pest Control - Long Island からの回答

2026年3月10日

Hi Susan,

Thank you for sharing your feedback! We’re thrilled to hear that our team has been personable and professional in their service. At Aptive, we take pride in providing friendly, attentive, and reliable pest control, and it’s wonderful to know our efforts are making a positive impression. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Aptive Pest Control - Long Island からの回答

2026年3月5日

Hi John,

Thank you for sharing your feedback. We understand that cost and service frequency are important factors, especially during the winter months when pest activity may seem lower.

At Aptive, our plans are designed to provide year round protection since many pests can still live and nest around homes during colder months, even if they are less visible. These treatments help prevent activity from increasing when the weather warms up.

That said, we understand every customer’s needs are different. We’d be happy to review your account and discuss your service schedule to see if adjustments can be made. Please feel free to reach out to us at socialmedia@goaptive.com so we can take a closer look. We appreciate you sharing your feedback and for choosing Aptive.

-Jasmine

Aptive Pest Control - Long Island からの回答

2026年3月2日

Hi Will,

Thank you for sharing your experience. I completely understand how frustrating it must be to feel that your service did not meet your expectations, especially regarding indoor mouse treatments and scheduling concerns. At Aptive, we aim to provide effective, reliable, and locally informed service, and I’m truly sorry that your experience did not reflect that.

We take feedback like yours very seriously, and it helps us improve our communication, training, and service processes. While I understand your concerns about contract terms, if you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account and address any outstanding issues. Your feedback is important, and we’re committed to delivering the quality service and peace of mind that Aptive is known for.

Thank you again for giving us the opportunity to learn from your experience and make improvements.

-Jasmine

Aptive Pest Control - Long Island からの回答

2026年3月3日

Hi Diana,

Thank you for sharing your experience! We’re thrilled to hear that Aptive has been so effective at keeping your home protected.

At Aptive, we pride ourselves on providing thorough, proactive, and reliable pest control that gives our customers peace of mind. We truly appreciate your trust in us and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - Long Island からの回答

2026年1月22日

Hi Mohammed,

Thank you for taking the time to share this feedback. At Aptive, we know that both timing and pricing play a big role in the overall experience, and when either one feels off, it can be frustrating. We’re always working to improve scheduling expectations and make sure our pricing is clear and fair, and feedback like yours helps us do that. If you’re open to it, we’d appreciate the chance to learn more and see how we can better support you moving forward.

-Jasmine

Aptive Pest Control - Long Island からの回答

2026年1月16日

Hi Doug,

Thank you for sharing your experience! We’re glad to hear that our service works around your schedule and keeps your home protected even when you’re not able to be there. At Aptive, providing effective pest control with convenience and peace of mind is always our goal. We truly appreciate you choosing Aptive and for being part of the Aptive neighborhood, your trust means a lot to us.

-Jasmine

Aptive Pest Control - Long Island からの回答

2026年1月16日

Hi Timothy,

Thank you for sharing your experience! We’re thrilled to hear that your Aptive service professional provided clear communication, walked you through the treatment, and shared photos afterward. It’s wonderful to know that the visit was smooth and that you found our service professional a pleasure to work with. We’ll be sure to pass along your kind words. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.

-Jasmine

Aptive Pest Control - Long Island からの回答

2026年1月12日

Hi there,

We’re glad to hear that Eddie provided prompt and attentive service. At Aptive, we take pride in having service professionals who are thorough and knowledgeable, helping our neighbors address any concerns quickly and efficiently. Thank you for choosing Aptive and being part of our community. We appreciate your trust in us.

-Jasmine