Aptive Pest Control - Los Angeles レビュー 309

Aptive Pest Control - Los Angeles からの回答

7日前

Hi JoAnn,

Thank you for sharing your experience! It's wonderful to hear that you've seen such a significant reduction in pest activity both inside your home and throughout your yard. Knowing that issues with silverfish, ants, spiders, beetles, and other pests have improved is exactly what our team strives to achieve.

We're also delighted to hear that your service professional has been attentive, courteous, and responsive to your concerns. At Aptive, we believe great service starts with listening, and we're grateful for the opportunity to help keep your home protected. Thank you for your trust in Aptive. We've got it handled!

-Jasmine, Aptive Care Team

Aptive Pest Control - Los Angeles からの回答

2026年6月22日

Hi Linda,

Thank you for the feedback! We’re glad to hear your Aptive service professional was thorough and informative during your visit.

Providing clear communication and detailed service is a big part of what we aim for on every appointment. We appreciate you choosing Aptive, and we’ve got your pest concerns handled!

-Jasmine, Aptive Care Team

Aptive Pest Control - Los Angeles からの回答

2026年6月19日

Hi Carole,

Thank you for taking the time to share your experience! We’re glad to hear our team arrived on time, communicated clearly, and made sure your concerns were addressed before completing the visit. That level of professionalism and follow-through is exactly what we aim to deliver at Aptive.

We appreciate your trust in us to care for your home. It’s great to know everything was handled to your satisfaction, and we’re always here whenever you need us.

-Jasmine, Aptive Care Team

Aptive Pest Control - Los Angeles からの回答

2026年6月17日

Hi Marsha,

Thank you so much for sharing your experience! We’re thrilled to hear your yard has stayed protected and that even the crickets have stopped making their way inside. That’s exactly the kind of result we aim for.

We also really appreciate your kind words about our team. It means a lot to know our service professionals have been helpful and thorough during each visit. Thank you for recommending Aptive, and we look forward to continuing to keep your pest concerns handled moving forward.

-Jasmine, Aptive Care Team

Aptive Pest Control - Los Angeles からの回答

2026年6月17日

Hi Susan,

Thank you for sharing your feedback! We’re glad to hear you’re seeing positive results and that our treatments seem to be doing their job.

It’s also great to know our service professionals have consistently been prompt, knowledgeable, and friendly. We truly appreciate your trust in Aptive and look forward to continuing to keep your pest concerns handled.

-Jasmine, Aptive Care Team

Aptive Pest Control - Los Angeles からの回答

2026年6月16日

Thank you for the wonderful rating and recommendation, Jeffrey! We're so happy to hear that your experiences with our team has consistently been positive and that they've been courteous and enjoyable to work with. It's especially rewarding to know that you're able to enjoy your home without ongoing pest concerns.

Hearing that you've had such great results and would highly recommend Aptive means a great deal to our team. We truly appreciate your trust and are grateful for the opportunity to help care for your home and pest control needs!

-Alexis, Aptive Care Team

Aptive Pest Control - Los Angeles からの回答

2026年6月11日

Hi Mary,

Thank you for taking the time to share this feedback about your experience with Aptive Environmental. We’re sorry to hear about the staining you’ve described and the concern this has caused for your home.

We also understand how frustrating it is when issues like this arise and when there’s uncertainty around what happened during a prior treatment. Situations involving potential property damage should always be clearly reviewed, communicated, and properly handled with care and urgency.

We’d like the opportunity to make sure this is fully looked into and addressed. Please reach out to socialmedia@goaptive.com directly so we can ensure this is properly handled and you receive a clear update on next steps.

-Jasmine, Aptive Care Team

Aptive Pest Control - Los Angeles からの回答

2026年6月12日

Hi there,

Thank you for sharing your feedback. We’re really glad to hear you had a great experience with our work and customer service.

We appreciate you choosing Aptive and taking the time to leave a review. It means a lot to know we’re delivering a positive experience for you, and we’re always here whenever you need us.

-Jasmine, Aptive Care Team

Aptive Pest Control - Los Angeles からの回答

2026年6月9日

Thanks for sharing your experience with us, Dorian! We're thrilled to hear that the convenience of the service and the communication from our team have stood out to you. Providing a smooth, seamless experience while keeping customers informed is something we work hard to deliver.

Your kind words mean a lot to us, and we truly appreciate your trust in Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Aptive Pest Control - Los Angeles からの回答

2026年6月8日

Thank you for sharing your experience with us, Barbi! We're really glad to hear that our service professional was attentive to your needs, communicated well, and provided the level of service you were looking for. It's great to know everything was handled professionally and to your satisfaction. We appreciate your feedback and are grateful you've chosen Aptive to protect your home from unwanted pests!

-Alexis, Aptive Care Team

Aptive Pest Control - Los Angeles からの回答

2026年6月12日

Hi Sandi,

We’re really glad to hear Nathan provided such a thorough experience and kept you well informed before, during, and after the appointment.

Clear communication and attention to detail are things we truly value at Aptive, so it’s great to know that stood out. We appreciate you taking the time to share your feedback and for choosing us.

-Jasmine, Aptive Care Team

Aptive Pest Control - Los Angeles からの回答

2026年6月3日

Hi Jared,

Thank you for the great feedback! We’re glad to hear Gerardo was effective and efficient during your service visit and that you’ve been happy with Aptive overall.

At Aptive, we aim to make every visit feel like it’s fully handled from start to finish, so it’s great to know that came through in your experience. We truly appreciate you choosing Aptive and sharing your support, it means a lot to our team.

-Jasmine, Aptive Care Team

Aptive Pest Control - Los Angeles からの回答

2026年6月1日

Hi Adam,

We really appreciate you taking a moment to share this. It’s great to hear our team has consistently been friendly, professional, and timely, and that they take the time to check in with you about what needs to be targeted. That kind of communication helps us make sure the service is truly tailored to your home.

At Aptive, we aim to keep every visit thoughtful, efficient, and focused on what matters most to you. Thanks for choosing Aptive, we’re glad to know you feel like we’ve got this handled for you.

-Jasmine, Aptive Care Team

Aptive Pest Control - Los Angeles からの回答

2026年6月2日

Hi Susie,

Thank you for taking the time to share such detailed feedback. We’re very sorry to hear about the frustration you’ve experienced with recent services, including the ongoing pest concerns, communication issues, and lack of visibility into what was completed at your property. We understand how upsetting this would be, especially after previously having more consistent results and communication.

At Aptive, we aim for every service to feel fully handled from start to finish, including clear arrival notifications, thorough treatment of all requested areas, and post-service details like photos so you can feel confident in what was done. What you’ve described does not reflect the standard we want to deliver, and we understand why this would impact your trust.

We would really appreciate the opportunity to review your account, service notes, and recent visits in detail so we can better understand what went wrong and address each of your concerns directly. Please reach out to socialmedia@goaptive.com at your convenience so we can get this properly handled and work toward restoring your confidence in our service.

-Jasmine, Aptive Care Team

Aptive Pest Control - Los Angeles からの回答

2026年6月2日

Hi Brenda,

Thank you so much for sharing this thoughtful review! We’re really glad to hear Aptive has been effective in helping keep your home clear of seasonal pests like ants, spiders, and mice, and that our service professionals have been kind, respectful, and efficient during each visit.

At Aptive, we aim to make pest control feel simple and reliable, with everything handled using the right tools, training, and attention to detail so you can enjoy long-lasting protection between visits. We truly appreciate your recommendation and are grateful to have you as part of the Aptive family.

-Jasmine, Aptive Care Team

Aptive Pest Control - Los Angeles からの回答

2026年6月2日

Hi June,

Thank you for sharing this! We’re so glad to hear you had great customer service and that Anthony provided a wonderful experience during your visit. We agree, he’s a valued part of the team, and we’ll be sure to share your kind words with him.

At Aptive, we aim to make every service feel seamless and dependable, with everything handled with care from communication to completion so you can feel confident your home is in good hands. We truly appreciate you choosing Aptive and are grateful to have you as part of the Aptive family.

-Jasmine, Aptive Care Team

Aptive Pest Control - Los Angeles からの回答

2026年6月3日

Hi Sallie,

Thank you for the wonderful feedback! We’re so glad to hear Christopher made such a strong impression from the moment he arrived and provided a thorough, professional service around your home. It’s great to know this was the best service you’ve had in a while.

At Aptive, our goal is to make sure everything is handled with care, consistency, and attention to detail so you can feel confident in your home’s protection. We truly appreciate you choosing Aptive and taking the time to share your experience.

-Jasmine, Aptive Care Team

Aptive Pest Control - Los Angeles からの回答

2026年5月29日

Hi Adnan,

We really appreciate you taking the time to share this. At Aptive, it’s great to hear your service professional took care of your needs during the visit.

That’s exactly what we aim for, making sure everything is handled with care and attention so you feel confident in the service you receive. Thank you for choosing Aptive, we’re glad to have you with us and we’ve got it handled moving forward as well.

-Jasmine, Aptive Care Team

Aptive Pest Control - Los Angeles からの回答

2026年5月29日

Hi Annette,

We really appreciate you taking the time to share this. At Aptive, it’s great to hear that your service professionals consistently take the time to explain the treatments and follow up with photos by text and email.

That level of transparency is something we take pride in, making sure you always know what was done and that everything is clearly handled from start to finish. Thank you for choosing Aptive, we’re glad to have you with us and we’ve got it handled moving forward as well.

-Jasmine, Aptive Care Team

Aptive Pest Control - Los Angeles からの回答

2026年5月28日

Hi Sam,

Thank you for sharing this and for choosing Aptive. We’re glad to hear you’ve seen improvement with wasps, spiders, and other pests around your home, and that the rodent issue in the garage has been addressed.

At Aptive, our goal is to keep pest concerns fully handled so you can feel confident your home is protected inside and out. We appreciate your trust and the opportunity to continue serving you.

-Jasmine, Aptive Care Team