Aptive Pest Control - Oklahoma City レビュー 

Aptive Pest Control - Oklahoma City からの回答

2025年6月26日

Hi Sherry,

Thank you so much for the kind words! We're thrilled to hear that Brittanie went above and beyond to take care of your requests with such attention to detail. She’s a valued member of our Aptive team, and we’ll be sure to pass along your appreciation.

Thanks again for being part of the Aptive neighborhood—we’re here whenever you need us!

-Jasmine

Aptive Pest Control - Oklahoma City からの回答

2025年6月23日

Hi Reuben,

Thank you for bringing this to our attention. We completely understand how frustrating it is to have appointments missed, and this is not the experience we want for our customers. Reliable service and punctuality are top priorities at Aptive, and we’re sorry for the inconvenience this has caused.

We’d like the opportunity to make this right and ensure your upcoming appointments are handled with the care and attention you deserve. Please reach out to us at socialmedia@goaptive.com with your service details so we can assist you directly.

We appreciate your feedback and thank you for being part of the Aptive family.

-Jasmine

Aptive Pest Control - Oklahoma City からの回答

2025年6月23日

Hi Teresa,

Thank you for your kind words! We’re glad to hear you appreciated the thorough inspection and treatment. At Aptive, we’re committed to providing detailed and effective pest control to protect your home.

We truly appreciate you being part of the Aptive family and look forward to continuing to serve you.

-Jasmine

Aptive Pest Control - Oklahoma City からの回答

2025年6月19日

Hi Tommie,

Thank you for sharing your experience! We’re glad to hear our service professional met your needs and went the extra mile by providing a fly catcher light to tackle those pesky flying bugs. At Aptive, we’re dedicated to personalized service that helps keep your home comfortable. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - Oklahoma City からの回答

2025年6月18日

Hi Krystal,

We really appreciate you taking the time to share such thoughtful feedback. At Aptive, we pride ourselves not only on delivering effective pest control but also on maintaining professionalism and respect in every interaction. It means a lot to hear that our service professionals' politeness, professionalism, and communication have made your experience smooth and positive. Handling scheduling so you can focus on other things is exactly what we aim for. Thanks for trusting Aptive and recognizing the value we place on integrity — we’re honored to be your pest control partner.

-Jasmine

Aptive Pest Control - Oklahoma City からの回答

2025年6月18日

Hi Liz,

Thank you for taking the time to share your experience! We’re so glad to hear that our team’s kindness, hard work, and respect have stood out to you. At Aptive, we’re dedicated to making every visit feel helpful and thoughtful, and it means a lot to know we’re hitting the mark. We're grateful to have you as part of the Aptive family!

-Jasmine

Aptive Pest Control - Oklahoma City からの回答

2025年6月16日

Hi Kelli,

Thank you for sharing your honest experience with us. I’m truly sorry to hear that your service hasn’t met your expectations and that you’ve felt pressured during the sales process—that’s not the kind of experience we want for anyone in the Aptive family.

We know that pest control can sometimes take time, especially with challenges like weather, but your concerns about the ongoing pests and scheduling difficulties are valid and deserve immediate attention. I also want to sincerely apologize if any of our sales team did not respect your no soliciting sign; that is absolutely against our policy, and we take this very seriously.

Regarding your contract and how to best address your situation, I encourage you to reach out directly to us directly at socialmedia@goaptive.com. We want to review everything thoroughly and find a solution that works for you, whether that means adjusting your service or helping with contract details.

Your feedback is invaluable in helping us improve, and we truly appreciate you giving us the chance to make things right. Thank you for being part of the Aptive community.

-Jasmine

Aptive Pest Control - Oklahoma City からの回答

2025年6月4日

Hi Rick,

Thankyou for sharing your experience! We're really glad Aaron was able to help find a solution that works for you and that you'll be sticking with us. We know pest control is an important investment, and having a service professional you trust makes all the difference. We appreciate you being part of the Aptive community and look forward to continuing to support your home with Aaron by your side!

-Jasmine

Aptive Pest Control - Oklahoma City からの回答

2025年5月28日

Hi Lisa,

Thanks so much for sharing this! We're really glad to hear our team kept you in the loop with the arrival updates and photos -- especially when you're not home. At Aptive, we know how important trust and transparency are, and it's great to know we're delivering that peace of mind. We're grateful to have you as part of the Aptive family!

-Jasmine

Aptive Pest Control - Oklahoma City からの回答

2025年5月27日

Hi Mikhail,

Thank you for bringing this to our attention. At Aptive, we strive to respect your home and your time, and I’m really sorry to hear about the repeated issue with your hoses and watering system not being reconnected after service. That’s definitely not the experience we want you to have. I’ll be sure to share your feedback with our team to ensure this gets corrected moving forward. Please don’t hesitate to reach out to us directly at socialmedia@goaptive.com so we can make this right for you. We appreciate your patience and the opportunity to improve your experience with Aptive.

-Jasmine

Aptive Pest Control - Oklahoma City からの回答

2025年5月23日

Hi Melissa,

We’re so happy to hear you’re feeling more comfortable in your yard—that’s exactly what we aim for at Aptive! Creating a safe, comfortable space where you can truly relax means everything to us. Thanks for being part of the Aptive family, and if there’s ever anything else we can do, just let us know!

-Jasmine

Aptive Pest Control - Oklahoma City からの回答

2025年5月20日

Hi David,

Thank you so much for the kind words! We're thrilled to hear that you were happy with the service. At Aptive, we take pride in delivering high-quality, detail-focused care with every visit, and it's great to know we met your expectations. We appreciate you being a part of the Aptive family and look forward to continuing to protect your home!

-Jasmine

Aptive Pest Control - Oklahoma City からの回答

2025年5月21日

Hi David,

Thanks so much for sharing your experience! We're thrilled to hear that our Aptive service professionals have been both polite and thorough during their visits. Providing thoughtful, attentive care and answering your questions with clarity is exactly the level of service we strive for. It means a lot to know you've felt supported and well taken care of. We're so glad to have you as part of the Aptive family!

-Jasmine

Aptive Pest Control - Oklahoma City からの回答

2025年5月20日

Hi Douglas,

Thanks for sharing your experience — and I’m really sorry to hear you’re still seeing ticks after requesting treatment. At Aptive, your concerns matter, and it's frustrating to feel unheard when you're dealing with an ongoing issue like this. While we're glad to know the perimeter service has been consistent, we definitely want to do better when it comes to meeting your specific needs, especially with ticks.

We’d love the chance to make this right and talk through your service plan to make sure it’s working the way it should. Please reach out to us at socialmedia@goaptive.com and we will help figure out the best path forward — including how we handle targeted pest concerns like ticks. We also appreciate the feedback about the fly traps; it's insights like yours that help us improve the experience for everyone in the Aptive neighborhood.

Thanks again for giving us the opportunity to do better for you.

-Jasmine

Aptive Pest Control - Oklahoma City からの回答

2025年5月15日

Hi Sandra,

Thank you so much for sharing your experience! At Aptive, we take pride in not only being thorough but also creating a friendly and respectful environment during every visit. It means a lot to hear that our team’s kindness and care have made a positive impression. We truly appreciate having you as part of the Aptive family and look forward to continuing to provide you with the best service possible!

-Jasmine

Aptive Pest Control - Oklahoma City からの回答

2025年5月14日

Hi Brad,

Thank you for sharing this experience—we understand how upsetting and frustrating this situation must be. At Aptive, we always aim to deliver reliable service with clear communication and full transparency, so it's deeply disappointing to hear we missed the mark, especially when it comes to something as important as billing and consent for service.

We’d really like the chance to review what happened and make this right. Please reach out to us directly at socialmedia@goaptive.com to go over your account and ensure any future services are fully authorized. Your feedback helps us grow, and we appreciate you giving us the opportunity to improve.

-Jasmine

Aptive Pest Control - Oklahoma City からの回答

2025年5月13日

Hi Robin,

Thank you so much for your kind words! We’re so glad to hear that your service professional was not only attentive but also helped put your mind at ease. At Aptive, we understand how unsettling pest issues can be, and it’s great to know that our team was able to provide both the expertise and reassurance you needed. We truly appreciate you trusting us with your home, and we’re proud to have you as part of the Aptive neighborhood!

-Jasmine

Aptive Pest Control - Oklahoma City からの回答

2025年5月13日

Hi Alex,

Thank you for sharing your experience, and we’re truly sorry to hear about the issue with the service visit. At Aptive, we take great care to ensure that our service professionals are respectful of your home, and it’s concerning to hear that we fell short in this instance. We completely understand how frustrating it can be when your space isn’t treated with the care it deserves, and we sincerely apologize for the mud on your carpet.

Additionally, we regret that your attempt to reach out was not addressed promptly. Clear communication is important to us, and we would like to ensure that this doesn’t happen again. If you’d like to discuss this further or need assistance, please don’t hesitate to reach out directly at socialmedia@goaptive.com. We’re here to make things right and ensure a better experience moving forward.

Thank you for your understanding, and we truly appreciate your feedback.

-Jasmine

Aptive Pest Control - Oklahoma City からの回答

2025年5月14日

Hi Phillip,

We’re so happy to hear you’ve had a positive experience with our customer service! At Aptive, we’re passionate about providing helpful, friendly support to ensure your needs are met every step of the way. Your feedback truly means a lot to us, and we’re excited to continue delivering excellent service to you. Thank you for trusting Aptive with your pest control needs!

-Jasmine

Aptive Pest Control - Oklahoma City からの回答

2025年4月29日

Hi Cindy,

Thank you so much for sharing this, and for being a part of the Aptive family! We're thrilled to hear your experience felt like a true partnership -- that's exactly what we strive for. It means a lot to know our team's professionalism and clear communication made a difference, and we're so glad the results have been noticeable. We truly appreciate your trust in Aptive!

-Jasmine