Aptive Pest Control - Omaha レビュー 59

Aptive Pest Control - Omaha からの回答

6日前

Thank you so much for taking the time to share your positive experience with us, Cathy! We're thrilled to hear that our team was able to respond quickly to your needs. At Aptive, we pride ourselves on ensuring that every situation is handled with the utmost care and efficiency, and your feedback reaffirms our commitment to this promise. We really appreciate having you with us!

-Alexis, Aptive Care Team

Aptive Pest Control - Omaha からの回答

2026年4月30日

Hi Todd,

We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear that you’ve noticed fewer bugs in your home and that your service professional continues to be thorough, courteous, and knowledgeable during each visit.

At Aptive, that combination of results and professionalism is exactly what we aim for, making sure everything is handled carefully so you can stay comfortable in your home. We’re glad to have you as part of the Aptive family and look forward to continuing to keep things handled for you.

-Jasmine, Aptive Care Team

Aptive Pest Control - Omaha からの回答

2026年4月16日

Thank you so much for taking the time to share your positive experience with us! It's great to hear that our team has consistently provided you with thorough service and that you appreciate the communication and transparency they offer. Your recommendation means a lot to us, and we are grateful for your trust in Aptivel. If there is anything more we can do for you, please don't hesitate to reach out. We look forward to continuing to serve you in the future!

-Alexis

Aptive Pest Control - Omaha からの回答

2026年4月9日

We’re glad the visit made a positive impression, Sug! Our service professional strives to treat every home with care and attention, and we're glad you're satisfied. Thank you for choosing Aptive to handle your pest control needs!

-Alexis

Aptive Pest Control - Omaha からの回答

2026年3月31日

Hi Karlene,

Thank you for sharing your experience! We’re glad to hear our service professional provided a thorough visit, addressing both current concerns and potential issues down the road. At Aptive, we take pride in making sure your home is fully handled, giving you peace of mind today and for the months ahead.

We appreciate you choosing Aptive and being part of our neighborhood, we’re always here to keep things handled for you!

-Jasmine

Aptive Pest Control - Omaha からの回答

2026年3月25日

We truly appreciate you sharing your feedback with us! It’s wonderful to hear our service professionals provided attentive, thorough care while keeping your home well protected against those unwanted pests. Clear communication, following directions, and addressing every concern are what we aim for, and it’s rewarding to know it made a difference. Thank you for trusting Aptive and for being such an important part of our community!

-Alexis

Aptive Pest Control - Omaha からの回答

2026年3月25日

Hi Deanna,

We’re so glad to hear you experienced great communication and service! At Aptive, we take pride in making sure every detail is handled so our customers can feel confident their home is in capable hands. Feedback like yours motivates our team to keep delivering service that’s reliable, attentive, and truly makes a difference, because with Aptive, you can trust we’ve got this handled.

-Jasmine

Aptive Pest Control - Omaha からの回答

2026年3月20日

Hi there,

We’re thrilled to hear our team has been thorough, professional, and proactive in meeting your needs. At Aptive, we take pride in making sure every pest concern is fully handled so you can enjoy a worry-free home. Thank you for trusting us, we’re always here to ensure any future needs are handled with the same care and attention.

-Jasmine

Aptive Pest Control - Omaha からの回答

2026年3月16日

Hi George,

Thank you for taking the time to share your experience. Hearing that you’re still dealing with mice after the service and feeling that the issue wasn’t properly followed up on is understandably frustrating, and it’s certainly not the kind of experience Aptive wants any customer to have.

Our goal is always to provide solutions that bring real relief to the homes we service, and we want our customers to feel supported if concerns continue after a visit. Feedback like this is important because it helps us review what may have happened and ensure situations like yours are looked into more closely.

Please reach out to us at socialmedia@goaptive.com so we can review your account and the service that was provided. We’d truly appreciate the opportunity to look into this further and see how we can help. Thank you for bringing this to our attention and for giving Aptive the opportunity to make things right.

-Jasmine

Aptive Pest Control - Omaha からの回答

2026年3月16日

Hi Gary,

Thank you for taking the time to share your feedback! We’re glad to hear that our communication before and after your service was clear and helpful, and that your new contract provided some savings.

At Aptive, we strive to provide both effective pest control and a seamless experience for our customers. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide reliable service for your home.

-Jasmine

Aptive Pest Control - Omaha からの回答

2026年3月16日

Hi there,

Thank you for sharing your experience. I completely understand how frustrating it must be to have appointments scheduled without your approval and to be charged for service you weren’t expecting. That is not the level of service Aptive aims to provide, and we take concerns like this very seriously.

We want to make sure your account is reviewed and any issues with scheduling or billing are addressed promptly. Please reach out to us at socialmedia@goaptive.com so we can look into this further, correct any errors, and ensure your concerns are fully resolved. We appreciate you bringing this to our attention and giving us the opportunity to make things right.

-Jasmine

Aptive Pest Control - Omaha からの回答

2026年3月4日

Hi Lorraine,

We’re glad to hear that Nathan provided great communication and treated your home with respect. At Aptive, we pride ourselves on delivering professional service while ensuring our customers feel heard and their homes are cared for. Thank you for trusting Aptive to protect your home, and we look forward to continuing to provide reliable, high-quality service.

-Jasmine

Aptive Pest Control - Omaha からの回答

2026年3月3日

Hi there,

Thank you for sharing this feedback. I’m really sorry to hear how frustrating this situation has been for you. If you made the decision to cancel, the last thing you should experience is continued visits or the feeling that your request wasn’t respected.

At Aptive Environmental, clear communication and honoring our customers’ decisions are extremely important to us. We do allow accounts to be canceled, so hearing that you felt unable to do so and that service professionals were still being sent out is concerning. That’s not the experience we want anyone to have.

I would genuinely appreciate the opportunity to look into this further and make sure your account reflects exactly what you requested. There may have been a timing issue with scheduling or processing, but either way, we want to ensure everything is corrected and fully resolved.

Please reach out to us directly at socialmedia@goaptive.com with your service address so we can review the account details and make this right. Thank you for bringing this to our attention and giving Aptive the opportunity to address it properly.

-Jasmine

Aptive Pest Control - Omaha からの回答

2026年3月3日

Hi Michele,

Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you had an awesome experience with Aptive.

Our team takes pride in providing reliable, thorough, and professional service, and it’s wonderful to know that it made a positive impression. We truly appreciate your trust in us and look forward to continuing to keep your home protected.

-Jasmine

Aptive Pest Control - Omaha からの回答

2026年3月3日

Hi there,

Thank you for taking the time to share your experience! We’re glad to hear that our team provides thorough service while taking the time to explain everything clearly. At Aptive, we pride ourselves on being knowledgeable, friendly, and professional, so our customers feel confident and informed.

We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, high-quality pest control for your home.

-Jasmine

Aptive Pest Control - Omaha からの回答

2026年2月26日

Hi Doris,

Thank you for your feedback. We completely understand how receiving multiple review requests can be frustrating, and we appreciate you letting us know.

At Aptive, we aim to respect our customers’ time and preferences while ensuring we have the opportunity to hear about their experience. We’ll make sure your feedback is noted so you don’t receive additional requests.

We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Aptive Pest Control - Omaha からの回答

2026年2月16日

Hi Susan,

Thank you for sharing your experience! We’re glad to hear that Keira did a great job and communicated clearly throughout the service. At Aptive, we take pride in having service professionals who are thorough, attentive, and easy to work with.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.

-Jasmine

Aptive Pest Control - Omaha からの回答

2026年2月16日

Hi Kevin,

Thank you for sharing your feedback! We’re glad to hear that you’ve had a smooth experience and that our service has helped keep your home and yard protected. At Aptive, we take pride in providing reliable, thorough pest protection so our customers can enjoy peace of mind.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.

-Jasmine

Aptive Pest Control - Omaha からの回答

2026年2月11日

Hi Kathy,

Thank you for sharing this thoughtful feedback. Staying clear and communicative during each visit is something our Aptive service professionals truly prioritize, and it’s great to know you feel informed every step of the way.

We genuinely appreciate you choosing Aptive and being part of our community. It means a lot to have your trust, and we look forward to continuing to provide attentive, reliable service for your home.

-Jasmine

Aptive Pest Control - Omaha からの回答

2026年1月16日

Hi James,

Thank you for sharing your experience! We’re glad to hear that our Aptive service professionals have been on time, attentive to your requests, and efficient. Providing reliable, responsive, and thorough service is always our goal, and it’s wonderful to know that this has been your experience. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.

-Jasmine