Aptive Pest Control - Princeton レビュー 43

Aptive Pest Control - Princeton からの回答

2026年6月8日

Hi Susie,

Thank you for taking the time to share your feedback, and I’m sorry to hear about your frustration with the final service and billing after selling your home with Aptive. I understand how upsetting it can feel when contract details and charges don’t seem clearly explained, especially during a major transition.

We want every customer to feel informed and confident in their account, and it sounds like we missed that mark here. Please reach out to socialmedia@goaptive.com so we can review your account, clarify what happened, and address any concerns directly. At Aptive, we’ve got this handled, and we’re committed to making sure this is looked into and resolved properly.

-Jasmine, Aptive Care Team

Aptive Pest Control - Princeton からの回答

2026年6月4日

Hi Maria,

We really appreciate you taking the time to share this! It’s great to hear that Tyrek was able to address the red mite issue on your patio and help you get back to enjoying your outdoor space.

We’re especially glad this visit made a difference, especially with a recurring seasonal concern. We’ll be sure to pass your feedback along to Tyrek. As always, we’ve got this handled when it comes to tackling tough pest issues and helping you enjoy your home and yard comfortably.

-Jasmine, Aptive Care Team

Aptive Pest Control - Princeton からの回答

2026年6月4日

Hi Michael,

We’re really sorry for the confusion and how that experience unfolded. Getting a cancellation message and then still having someone arrive is not the clear, coordinated communication you should expect from Aptive, and we understand why that felt strange and frustrating.

We’d like to take a closer look at what happened and make sure it’s properly handled so it doesn’t happen again. Please reach out to socialmedia@goaptive.com with your account details so our Aptive team can review the scheduling breakdown and help bring clarity to the situation.

-Jasmine, Aptive Care Team

Aptive Pest Control - Princeton からの回答

2026年5月26日

We really appreciate you taking a moment to share this with us, Jeffrey M Goldstein! It's absolutely wonderful to know that you've been so satisfied with the service our team has been providing. Our goal is to provide reliable treatments with a smile, and we look forward to continue protecting your home from pests for years to come. Thanks for being the best part of Aptive!

-Alexis, Aptive Care Team

Aptive Pest Control - Princeton からの回答

2026年5月4日

Hi Catherine,

That’s really great to hear, thank you for sharing! We love that your Aptive service professional took the time to listen and respect your requests, especially during nesting season when those details matter.

At Aptive, we always want to make sure your home and yard priorities are handled with care and attention, so it’s awesome to know that came through in your visit. We appreciate you trusting us to work around what matters to you, and we’ve got it handled whenever you need us again!

-Jasmine, Aptive Care Team

Aptive Pest Control - Princeton からの回答

2026年4月27日

Hi Chuck,

Thank you for taking the time to share this, we really appreciate it! We’re glad to hear the explanation provided during your service was clear and helpful. That kind of communication is a big part of the experience we aim to deliver at Aptive.

We focus on making sure every visit is handled with clear, straightforward communication so you always understand what’s being done and why. Thank you for choosing Aptive, we’ve got this handled for you.

-Jasmine

Aptive Pest Control - Princeton からの回答

2026年4月23日

We're so glad our team consistently provides great service! Your satisfaction is our top priority, and your kind words motivate us to continue delivering the exceptional service you deserve. If there's anything more we can do for you, please don't hesitate to reach out. Thanks for trusting Aptive to handle your pest control needs!

-Alexis

Aptive Pest Control - Princeton からの回答

2026年4月17日

Hi David,

Thank you for sharing this! We’re glad to hear your Aptive service was timely, courteous, and well done. That simple combination is exactly what we aim for, making sure every visit feels smooth, respectful, and effective from start to finish.

We appreciate your trust in Aptive and are happy to keep things handled for your home!

-Jasmine

Aptive Pest Control - Princeton からの回答

2026年4月10日

Thank you for taking the time to share this feedback with us, Dave! We’re glad to hear the service professional kept you well informed with communication before and after the visit and provided a thorough service. Your satisfaction means a lot to us, and we appreciate you being part of the Aptive neighborhood!

-Alexis

Aptive Pest Control - Princeton からの回答

2026年4月6日

Thanks for taking a moment to share this with us, Sam! We're so glad our team was able to provide you with a thorough and informative service. It's great to know that they took the extra care to move things around and ensure your entire backyard was covered. We truly appreciate your feedback and your 5-star rating. If you ever need anything else, please don't hesitate to reach out. We're grateful to have you as a part of Aptive!

-Alexis

Aptive Pest Control - Princeton からの回答

2026年3月23日

Hi there,

We’re thrilled to hear that your service experience was excellent! At Aptive, we make sure every visit is handled with clear communication, thorough attention, and transparency so you can feel confident in your home’s protection. It’s wonderful to know our service professional's timely arrival, detailed updates, and competitive service made a difference. Thank you for trusting Aptive, we’ve got this handled!

-Jasmine

Aptive Pest Control - Princeton からの回答

2026年3月10日

Hi Nina,

Thank you for sharing your experience! We’re thrilled to hear that our team provides regular, efficient service while focusing only on what’s truly needed for your home. At Aptive, we pride ourselves on delivering effective pest control solutions without unnecessary extras, and it’s wonderful to know that our efforts are helping keep pests away. We truly appreciate you choosing Aptive to protect your home!

-Jasmine

Aptive Pest Control - Princeton からの回答

2026年3月6日

Hi Erik,

Thank you for sharing your feedback! We’re glad Ryann made a great impression by arriving on time, clearly explaining the service, and checking for any specific concerns around your home. At Aptive, we aim to provide thorough, attentive service at every visit, and we appreciate you choosing us and being part of the Aptive neighborhood.

-Jasmine

Aptive Pest Control - Princeton からの回答

2026年2月10日

Hi Sharon,

Thank you for sharing your experience! We’re thrilled to hear that Ryann went above and beyond during your visit, even with all the snow around your home. Providing thorough, helpful service is exactly what we strive for at Aptive, and it’s wonderful to know her efforts made a difference for you. We truly appreciate you trusting Aptive to care for your home!

-Jasmine

Aptive Pest Control - Princeton からの回答

2026年1月28日

Hi there,

Thank you for sharing your experience with Aptive. We’re glad to hear that receiving a text before arrival and having our service professional check in at the door made your visit smooth and convenient. Communication and attention to your needs are things we take seriously, and it’s great to know our efforts are appreciated. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly value your trust in our team.

-Jasmine

Aptive Pest Control - Princeton からの回答

2026年1月26日

Hi George,

Thank you so much for sharing your experience! We’re thrilled to hear that our service professionals are keeping you informed before and after each visit while providing courteous and polite service. At Aptive, we take pride in delivering thorough, effective pest protection and ensuring every customer feels respected and confident in the care of their home.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your feedback means a lot to our team!

-Jasmine

Aptive Pest Control - Princeton からの回答

2026年1月12日

Hi Henry,

We’re so glad to hear that our team’s communication and professionalism have made your experience with Aptive smooth and informative. Providing clear explanations, timely updates, and photos of treated areas is part of how we make sure every visit is thorough and convenient for our neighbors. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.

-Jasmine

Aptive Pest Control - Princeton からの回答

2025年12月29日

Hi Mike,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our service professional provided exactly what your home needed and completed it efficiently.

At Aptive, we strive to provide reliable, thorough, and professional service while offering fair pricing, and it’s wonderful to know our efforts are reflected in your experience. We truly appreciate your trust and look forward to continuing to serve you.

-Jasmine

Aptive Pest Control - Princeton からの回答

2025年11月13日

Hi Kalpen,

Thank you for sharing your experience! We’re glad to hear that our service professional was able to complete the work as expected. At Aptive, we take pride in delivering thorough and reliable pest control solutions, and we truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Aptive Pest Control - Princeton からの回答

2025年9月29日

Hi Judy,

Thank you for sharing your feedback! We’re thrilled to hear that Michael consistently checks in with you to address your concerns and provides effective solutions. At Aptive, we pride ourselves on having knowledgeable, attentive, and dedicated service professionals who ensure every home is properly protected.

We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, high-quality pest control for your home.

-Jasmine