Aptive Pest Control - Provo レビュー 23

Aptive Pest Control - Provo からの回答

2026年6月11日

Hi there,

Thank you for sharing your experience with Aptive. We’re really glad to hear William provided such attentive, thorough service and that his work made a positive impression on your home.

We appreciate your recommendation and are happy to keep things handled so you can continue to feel confident in the care and consistency of your service.

-Jasmine, Aptive Care Team

Aptive Pest Control - Provo からの回答

2026年5月26日

We really appreciate you taking a moment to share this with us, Judy! It's absolutely wonderful to know that you've been so satisfied with the service our team has been providing. Our goal is to provide reliable treatments with a smile, and we look forward to continue protecting your home from pests for years to come. Thanks for being the best part of Aptive!

-Alexis, Aptive Care Team

Aptive Pest Control - Provo からの回答

2026年6月2日

We really appreciate your feedback, MadreM! It’s always encouraging to hear when a service experience goes well. Our team works hard to provide professional, thoughtful care at each treatment, and we appreciate the opportunity to continue helping handle your pest concerns with our service here at Aptive!

-Alexis, Aptive Care Team

Aptive Pest Control - Provo からの回答

2026年5月20日

Hi Lidia,

Thank you for being part of the Aptive family and sharing your feedback. We’re glad to hear your service professional did a good job during your treatment, but I’m sorry to hear about the frustration you’ve experienced with receiving invoices afterward. That’s not the experience we want for you, and we understand how inconvenient repeated follow-ups can be.

At Aptive, we’re working to make sure everything from service to follow-up is fully handled in a smooth and timely way. We appreciate you bringing this to our attention so we can address it and improve your experience moving forward.

-Jasmine, Aptive Care Team

Aptive Pest Control - Provo からの回答

2026年5月18日

Hi Cindy,

Thank you for choosing Aptive and for sharing your feedback. I’m sorry to hear about the communication issues and that your recent service did not meet your expectations, especially regarding the specific areas you requested.

We take concerns like this seriously and would like the opportunity to review your account and better understand what happened. Please reach out to socialmedia@goaptive.com so we can address this directly and work toward a resolution.

At Aptive, we want your experience to be clear, consistent, and fully handled from start to finish, because that’s what we’ve got this handled is all about.

-Jasmine, Aptive Care Team

Aptive Pest Control - Provo からの回答

2026年5月7日

Thanks for taking the time to share this, Michelle! We’re glad to hear our team was able to respond quickly to your concerns about increased insect activity. Our goal is to handle your pest control needs every step of the way, and it's wonderful to know that you're satisfied. We really appreciate having you as a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

Aptive Pest Control - Provo からの回答

2026年5月5日

Hi there,

We really appreciate you sharing this, thank you for choosing Aptive. It’s great to hear the arrival notifications have been helpful and that our team has been consistent, thorough, and responsive when concerns come up. That level of communication and follow-through is exactly what we aim for every visit.

We’re especially glad you feel comfortable reaching out when needed and that our team has been able to come back and address issues promptly. At Aptive, our goal is to keep everything clear, consistent, and fully handled so you always feel supported, we’ve got this handled.

-Jasmine, Aptive Care Team

Aptive Pest Control - Provo からの回答

2026年4月10日

Thank you so much for taking the time to leave us such a wonderful review, Sharon! It's wonderful to know that you found our team easy to work with and appreciated being kept well informed throughout the process. Providing excellent service and ensuring our customers are comfortable and informed is a top priority for us at Aptive. Your feedback means a lot to our team, and it motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out!

-Alexis

Aptive Pest Control - Provo からの回答

2026年3月23日

Hi Steve,

Thank you for sharing your experience! We’re thrilled to hear that your Aptive service professional did a great job and that having your appointments scheduled in advance made things easier for you.

At Aptive, we take pride in making sure every service is handled efficiently and thoroughly, so our customers can feel confident their home is taken care of all year long. We truly appreciate you choosing Aptive and being part of the neighborhood!

-Jasmine

Aptive Pest Control - Provo からの回答

2026年3月6日

Hi Tinea,

Thank you for your feedback! We’re thrilled to hear that you had a great experience with your Aptive service. Our team works hard to provide thorough, reliable pest control, and it’s always rewarding to hear when that effort makes a difference. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!

-Jasmine

Aptive Pest Control - Provo からの回答

2026年3月5日

Hi Ross,

Thank you for taking the time to share your experience and for recognizing the great work from your Aptive service professional. We’re glad to hear the visit itself went well.

That said, we completely understand your concern regarding the autopay situation. Being enrolled in automatic payments without clear approval would understandably raise questions, and we take concerns about billing permissions very seriously. Our goal is always to ensure customers have full visibility and control over how their accounts are billed, and we certainly don’t want anything to feel unexpected or unauthorized.

We’d like the opportunity to review your account to see exactly what happened and make sure your billing preferences are set up the way you want them moving forward. Please reach out to us at socialmedia@goaptive.com so we can take a closer look and address this with you directly.

Thank you again for bringing this to our attention and for being part of the Aptive neighborhood.

-Jasmine

Aptive Pest Control - Provo からの回答

2026年3月3日

Hi Nancy,

Thank you for sharing your experience! We’re glad to hear that our service professional was polite and knowledgeable about the products used. At Aptive, we take pride in providing professional, informed, and courteous service so our customers feel confident in their pest control plan.

We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, high-quality service for your home.

-Jasmine

Aptive Pest Control - Provo からの回答

2026年2月10日

Hi Cynthia,

Thank you for sharing your experience! We’re glad to hear that our team’s thorough service and advance notices have made your visits smooth and convenient. Providing detailed photos and clear communication is one way we strive to give our customers confidence in the care we provide, and it’s wonderful to know it’s appreciated. We truly value you choosing Aptive to care for your home!

-Jasmine

Aptive Pest Control - Provo からの回答

2026年1月9日

Hi Kim,

Thank you for sharing your feedback! We’re glad to hear your service professional was thorough and that the appointment reminder helped you plan your day.

At Aptive, we strive to provide clear communication and complete, effective service every time, so it’s wonderful to know that came through for you. We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Aptive Pest Control - Provo からの回答

2025年12月11日

Hi Grace,

Thank you for sharing your feedback! We’re glad to hear that the photos and documentation we provide make it easier for you to see what was taken care of, even when you’re not home. At Aptive, we aim to provide clear communication and thorough service so our customers feel confident and informed every time.

We truly appreciate having you as part of the Aptive community and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - Provo からの回答

2025年12月10日

Hi Jenny,

Thank you for sharing your experience! I’m glad to hear that our service professionals were friendly, knowledgeable, and respectful of your property, and that the treatments are making a difference. At Aptive, we take pride in providing effective service while treating every home with care.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.

-Jasmine

Aptive Pest Control - Provo からの回答

2025年11月19日

Hi Jordan,

Thank you for sharing your feedback! I’m glad to hear that our team has been dependable and clear in communicating both when they’re coming and what was done. At Aptive, we strive to make every visit straightforward and effective so you can feel confident in the protection we provide.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home protected.

-Jasmine

Aptive Pest Control - Provo からの回答

2025年11月17日

Hi Christine,

Thank you so much for sharing your experience! We’re thrilled to hear that our team has been able to take care of all your pest concerns over the past year. It means a lot to know that our service professionals have been friendly, knowledgeable, and able to answer all your questions.

We truly appreciate your recommendation and for being part of the Aptive neighborhood. Your trust and support inspire us to continue providing the best service possible for all our neighbors.

-Jasmine

Aptive Pest Control - Provo からの回答

2025年9月22日

Hi Kristi,

Thank you for sharing your feedback. We’re glad to hear that our text-based scheduling and reminders make it easy for you to adjust your quarterly service. At Aptive, we strive to provide convenient, flexible options while delivering reliable and effective pest control.

We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.

-Jasmine

Aptive Pest Control - Provo からの回答

2025年8月13日

Hi there,

Thank you for sharing your experience! We’re glad to hear that our customer service team and local manager were able to address your concerns and that a follow-up visit ensured everything was done correctly. At Aptive, we take pride in providing thorough, reliable service and making sure our customers feel heard and supported, and feedback like yours lets us know we’re achieving that goal.

-Jasmine