Richard was fantastic and communicated things very well to me and answered questions. He addressed all of the needs that I brought up with him and I had a great experience.
企業が回答しました

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Richard was fantastic and communicated things very well to me and answered questions. He addressed all of the needs that I brought up with him and I had a great experience.
企業が回答しました
Timely, thorough service. The tech communicates well and arrives as stated. Willing to listen and address specific problems. Would give 5 stars for the service but it falls short on the callbacks tha... もっと見る
企業が回答しました
Our Aptive service provider was Will (I believe his name was Will or William) . He was amazing ! Thorough. Professional. Courteous. Kind. Patient. Dedicated. Tripple this guy's salary because he... もっと見る
企業が回答しました
The past two appointments were troublesome. The one that was originally scheduled in January, no one ever showed up. Then I recieved an email stating they had canceled the appoinment. I rescheduled... もっと見る
企業が回答しました
当該企業による記述
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
469 Century Drive West, 84123, Murray, Utah, 米国

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The service rep did a great job and addressed the areas of concern.

Aptive Pest Control - Salt Lake City からの回答

Aptive Pest Control - Salt Lake City からの回答

Aptive Pest Control - Salt Lake City からの回答
Difficult to reschedule. I signed Up for 4 visits/year and they came every month. I told The service person each month I only signed up for quarterly service. When you try and reschedule online you can only move out a week. I finally got ahold of someone on the phone and scheduled specific days out 9 months ago 2 weeks later the service came again. I called Back on phone and they could not find any record of me in the system. I provided address phone number and email. No record of me calling in. Then a day later I received email that my credit card had expired and I owed for service. Very frustrating company to deal with. In general service people at house are good to work with. It is the company that could use some customer service improvements

Aptive Pest Control - Salt Lake City からの回答
The past two appointments were troublesome. The one that was originally scheduled in January, no one ever showed up. Then I recieved an email stating they had canceled the appoinment. I rescheduled it to February 7th, but they wouldn't accept that and they rescheduled it to Feb 9. I told them that it HAD to be in the morning. The tech didn't arrive until afternoon. Then when he arrived, I received 2 text messages from Aptive telling me they had canceled the appointment again. I don't know what is going on with them, but once our contract is over, we will not be renewing. Their communication is horrible. Their prices are high and quite frankly, they just don't do a thorough job like I expect.

Aptive Pest Control - Salt Lake City からの回答
Good communication and thorough in getting rid of pests. Good at working with you on cost.

Aptive Pest Control - Salt Lake City からの回答
Excellent customer service! They will treat areas again at no extra charge if you are not seeing results.

Aptive Pest Control - Salt Lake City からの回答
The service people are always respectful. Love the report if they have found any spots to watch.

Aptive Pest Control - Salt Lake City からの回答
Joshua did an excellent job of treating our home and communicating with me. I appreciate the excellent service

Aptive Pest Control - Salt Lake City からの回答
Our neighbor recommended them and I'm glad I use their service. Great customer service and haven't had a problem with bugs since I signed up.

Aptive Pest Control - Salt Lake City からの回答
We love Aptive! We've been with them for almost 2 years. Love the customer service, love the product. Big fan!

Aptive Pest Control - Salt Lake City からの回答
Fast service, Chris, Technican, thorough, gives update of what he did & sends pictures!!!!! perso answering 800 number is friendly, human and helpful!!*****

Aptive Pest Control - Salt Lake City からの回答
The other day while setting in our office. I hear water being turned on in our front yard. I asked my husband if he had gone outside to turn our water on and he said no. So, we opened the front door and there is a gentleman that my husband asked what are you doing scared the sh-- out of this gentleman and he tells us that our neighbor's water was turned off. Which was not true. The gentlemen tells us that he does this all the time. Really, I guess he thought no was home. We should have called the police. I know it sounds petty. But if he does this all the time and doesn't get caught cause the average person or household are working. We did call the 855 number, and you get someone in Africa. Can't call the Murry Utah office and talk to someone in our state. We did tell the neighbor what had happened, and he said he was going to talk to them. If he would have come to the door and ask. We would have said OK. But it's the principle. This took place in Taylor, UT

Aptive Pest Control - Salt Lake City からの回答
Luke did a fantastic job and was a class act. We appreciate the excellent customer service and the great product. Thank you!

Aptive Pest Control - Salt Lake City からの回答
The technician was amazing! He was so accommodating and thorough, he even went into the 4 foot crawlspace to spray!

Aptive Pest Control - Salt Lake City からの回答
The technician was very friendly. He asked what services I was wanting for my home to ensure my needs were met. The service he provided was quick and thorough.

Aptive Pest Control - Salt Lake City からの回答
It's important to me that I have the pest control service come first thing in the morning and I was so impressed that I received a text from Casey at 7:45 telling me he would be at my home in approximately 15 to 30 minutes. I appreciate how he took all of the pictures of the work he performed and explained what he had done in a text as he sent the photos. I didn't have him spray inside the house this time but he assured me I could call anytime and he could come back out and do it!

Aptive Pest Control - Salt Lake City からの回答
Vester did a thorough job and his photos of his work were very helpful.

Aptive Pest Control - Salt Lake City からの回答
Worked with my schedule really well! Did a great job servicing my home and sending me pictures. This was awesome because I was not available to greet the technician.

Aptive Pest Control - Salt Lake City からの回答
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