Aptive Pest Control - San Diego レビュー 217

Aptive Pest Control - San Diego からの回答

1日前

Hi Michele,

Thank you for taking the time to share this thoughtful feedback. We’re so glad to hear about your experience with Kevin and TJ, and that Kevin delivered professional, knowledgeable, and courteous service while keeping you informed with detailed notes and photos after the job. That level of communication and care is exactly what we strive for at Aptive.

We’ll be sure to pass your kind words along to Kevin and TJ, they’ll really appreciate hearing this. We’ve got this handled on our end to keep that same standard of service going strong for you, and we truly appreciate you choosing Aptive!

-Jasmine, Aptive Care Team

Aptive Pest Control - San Diego からの回答

3日前

It's absolutely wonderful to know that you've had such a great experience with our service so far! Your satisfaction means the world to us, and you can count on our team to continue doing what's needed to ensure your concerns are handled to the best of our ability. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

Aptive Pest Control - San Diego からの回答

2026年5月6日

Hi Paige,

I’m really sorry to hear about this experience, especially with the lack of communication, the long gap in service, and the fact that you’re still dealing with ants. That’s understandably frustrating, and it’s not the experience we aim to deliver at Aptive.

We take consistency, proper notification, and thorough treatment seriously, so what you described definitely needs to be reviewed. We’d like to take a closer look at your account and the recent visit to understand what happened and make this right for you.

When you have a moment, please reach out to us directly at socialmedia@goaptive.com so we can address the ant issue and ensure you’re properly taken care of moving forward. We’ve got this handled from here, and we’re committed to working with you to get your home back to where it should be.

-Jasmine, Aptive Care Team

Aptive Pest Control - San Diego からの回答

2026年5月5日

We appreciate your feedback, Diana! We’re really glad to hear Jose’s diligence, professionalism, and attention to detail stood out to you. It’s great to know his approach made a meaningful difference in your experience. Thanks for being the best part of Aptive!

-Alexis, Aptive Care Team

Aptive Pest Control - San Diego からの回答

2026年5月1日

Thanks for taking a moment to share this with us, John! We’re happy to hear that our service professional provided such great service and completed a thorough treatment. We appreciate your feedback, and we're so grateful you've chosen Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Aptive Pest Control - San Diego からの回答

2026年5月1日

Hi Jeffrey,

It’s great to hear your service professional made such a strong impression with her knowledge, professionalism, and personable approach. Being thorough during the application and taking the time to explain the “why” behind the treatment really helps build trust, especially when you’re outside and able to see everything firsthand.

We’re especially glad to hear the attention to detail, including the spider web sweeping, stood out to you as well. At Aptive, we aim to make every visit feel like it’s fully handled with care, communication, and consistency you can rely on. We’ll be sure to share your kind words with her, and we truly appreciate you choosing Aptive and trusting us with your home.

-Jasmine, Aptive Care Team

Aptive Pest Control - San Diego からの回答

2026年4月28日

It’s great to hear you find the service reliable and that our team communicates ahead of each visit, Bob! Keeping you informed and delivering on what’s promised is exactly what we aim for. Thank you for choosing Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Aptive Pest Control - San Diego からの回答

2026年4月28日

Hi David,

That’s great to hear, and I really appreciate you taking the time to share it. Prompt, informative, and organized is exactly the experience I aim for at Aptive, so I’m glad everything felt smooth and clear from start to finish.

Thank you for choosing Aptive, I’m happy we could keep things handled for you at a 10 out of 10 level, and I look forward to continuing that same standard moving forward.

-Jasmine, Aptive Care Team

Aptive Pest Control - San Diego からの回答

2026年4月24日

Hi Steve,

Thank you for sharing this, we really appreciate it. It’s great to hear Jonathan provided an excellent experience, taking the time to clearly explain the treatment process while remaining polite and patient throughout the visit. That level of communication and professionalism is exactly what we aim for at Aptive.

We’re glad you had such a positive interaction, and if you ever need anything moving forward, we’ve got this handled.

-Jasmine

Aptive Pest Control - San Diego からの回答

2026年4月23日

Thank you for taking the time to share your experience with us, Teresa! We’re glad to hear Dominique and Antonio delivered such detailed and professional service. It’s always encouraging to know the team is making a positive impression, and it's great to know that you're satisfied. We really appreciate having you as a part of the Aptive neighborhood!

-Alexis

Aptive Pest Control - San Diego からの回答

2026年4月23日

Hi Martha,

We really appreciate you sharing this, and it’s great to hear Kahmi made such a strong impression during your service. We’re glad he took the time to address your concerns and be thorough throughout your property, that’s exactly the level of care we aim for at Aptive. We’ll be sure to pass your kind words along to him. Thanks again for choosing Aptive and being part of the neighborhood, we’ve got it handled and we’re always here if you need anything.

-Jasmine

Aptive Pest Control - San Diego からの回答

2026年4月22日

Hi Joe,

Thanks so much for sharing this, we really appreciate the kind feedback and are glad to hear your Aptive service professional provided a thorough and professional service. That’s exactly the standard we aim for on every visit, making sure your home is cared for and everything is handled with attention and consistency from start to finish. We appreciate you choosing Aptive, and we’re always here to keep things handled for your home whenever you need us.

-Jasmine

Aptive Pest Control - San Diego からの回答

2026年4月20日

Thanks for sharing this with us, Rob! We're so glad that Dominique did a great job and that you were satisfied with our service. At Aptive, we pride ourselves on ensuring that every pest problem is handled with the utmost care and professionalism. Your feedback is invaluable to us and motivates our team to continue delivering exceptional service. We look forward to continue protecting your home from unwanted pests for years to come!

-Alexis

Aptive Pest Control - San Diego からの回答

2026年4月16日

Hi Cathy,

Thank you for such a thoughtful review, I’m really glad to hear you’ve had a positive experience with our team, from friendly service to easy communication and flexible support when you need to adjust appointments or payments. That kind of reliability is exactly what we strive for at Aptive.

We truly appreciate you trusting us with your home and for recognizing the effort our team puts into making things simple and accessible. It’s always our goal to make sure everything feels like it’s genuinely taken care of, and we’re glad to have it handled for you in a way that works.

-Jasmine

Aptive Pest Control - San Diego からの回答

2026年4月10日

Thanks for sharing this! It's great to hear that you appreciated our communication and flexibility. At Aptive, we strive to provide the best possible service to our customers, and your feedback is incredibly valuable to us. If you ever need assistance in the future, please don't hesitate to reach out. We're grateful you've chosen Aptive to handle your pest control needs!

-Alexis

Aptive Pest Control - San Diego からの回答

2026年4月8日

Hi Becky,

We’re so glad to hear your questions were answered before the service and that the work was completed promptly! At Aptive, we take pride in handling every detail with care to ensure your home is protected and your experience is seamless. You can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!

-Jasmine

Aptive Pest Control - San Diego からの回答

2026年4月2日

Hi Barry,

We’re thrilled to hear Fernando provided detailed updates and photos while completing your service! At Aptive, we take pride in handling every job with care, transparency, and attention to detail, so you can feel confident your home is protected. Thank you for trusting us, we’ve got this handled.

-Jasmine

Aptive Pest Control - San Diego からの回答

2026年3月26日

Hi Tom,

Thank you for taking the time to share your feedback! We’re glad to hear that you found the process easy and the quality of service met your expectations. At Aptive, our mission is to make every step simple and stress-free while making sure all pest concerns are fully handled. We truly appreciate you choosing us, and you can rest easy knowing we’ve got this handled!

-Jasmine

Aptive Pest Control - San Diego からの回答

2026年3月26日

Hi Wendy,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team has been punctual, thorough in reviewing the work on your property, and consistently friendly and professional. At Aptive, we take pride in making sure every visit is handled with care and attention to detail, so you can feel confident that your home is well taken care of. We truly appreciate you choosing Aptive, we’ve got this handled!

-Jasmine

Aptive Pest Control - San Diego からの回答

2026年3月25日

Hi Monique,

Thank you so much for the kind words, it really means a lot to all of us here at Aptive! We’re glad to hear our service professionals have been consistently courteous and helpful, and that scheduling around your time has been easy and stress-free. That’s exactly the kind of experience we aim for.

We appreciate you trusting us with your home and yard, and we’re always here to make sure everything stays handled so you can enjoy your space with peace of mind. Thanks again for being part of the Aptive family!

-Jasmine