Aptive Pest Control - Seattle レビュー 178

Aptive Pest Control - Seattle からの回答

1日前

Hi Diana,

Thank you for your fantastic review! We're thrilled to hear your Aptive service professional provided excellent communication and that you're already seeing great results with zero pests. It's also wonderful to know that having a pet-safe solution gives you added peace of mind.

We truly appreciate you choosing Aptive and taking the time to share your experience. Your support means a great deal to us, and we look forward to continuing to keep your home protected. We've got it handled!

-Jasmine, Aptive Care Team

Aptive Pest Control - Seattle からの回答

2026年6月12日

Hi there,

Thank you for taking the time to share such detailed feedback, and I’m truly sorry to hear that your recent experiences haven’t reflected the level of service you’ve come to expect from Aptive after many years.

It’s especially concerning to hear about missed service items, lack of end-of-visit communication, issues with the reservice, and ongoing scheduling frustrations. We understand how disappointing and frustrating this must be.

We’d really appreciate the opportunity to review everything in detail and work toward making this right. Please reach out to socialmedia@goaptive.com so we can take a closer look at your account and address these concerns directly.

-Jasmine, Aptive Care Team

Aptive Pest Control - Seattle からの回答

2026年6月8日

Hi JD,

Thank you for taking the time to share this feedback. We’re really glad to hear your service professional provided a thorough service, took care in the work, and made sure your questions were answered during your visit with Aptive.

That combination of quality work and clear communication is exactly what we aim to deliver every time. At Aptive, we’ve got this handled, and we truly appreciate you trusting us with your home.

-Jasmine, Aptive Care Team

Aptive Pest Control - Seattle からの回答

2026年6月5日

Thank you for bringing this to our attention, Cj. We’re sorry to hear you’re still seeing ant activity after having service for so long, as we understand how frustrating it can be when results don't meet expectations. We also appreciate you bringing your concerns about shoe covers to our attention. We understand the importance of keeping your home clean, and we’ll be sure our team has a reminder to wear those coverings. If you're open to it, we’d like the opportunity to learn more about your experience and review your concerns further so we can find a solution for the ant issue. Please email socialmedia@goaptive.com with your service address and any additional details you'd like to share so our team can take a closer look. We are here to help in any way we can!

-Alexis, Aptive Care Team

Aptive Pest Control - Seattle からの回答

2026年6月5日

Hi Bill,

We really appreciate you taking the time to share this. It’s great to hear the communication, service explanations, and photos all helped make the experience clear and easy to follow, that transparency is something we really value at Aptive.

At Aptive, we aim to make sure everything feels fully handled and straightforward, so you always know exactly what’s being done for your home. Thank you for choosing Aptive, we truly appreciate your trust in us.

-Jasmine, Aptive Care Team

Aptive Pest Control - Seattle からの回答

2026年6月5日

Hi Linda,

We really appreciate you taking the time to share this. It’s great to hear Dillon and the team delivered such a terrific experience and that you’re very satisfied with the service.

At Aptive, we aim to make every visit feel fully handled with care, teamwork, and attention to detail so you can feel confident your home is well taken care of. Thank you for choosing Aptive, we truly appreciate your trust in us.

-Jasmine, Aptive Care Team

Aptive Pest Control - Seattle からの回答

2026年6月4日

Hi Doug,

We really appreciate you sharing this! It’s great to hear that Harley was able to address your specific concerns and provide photo updates for the areas treated.

At Aptive, we’re big on clear communication and following through on what matters most to you, so it’s great to know that came through in your service. As always, we’ve got this handled when it comes to making sure your requests are taken care of and your home stays protected.

-Jasmine, Aptive Care Team

Aptive Pest Control - Seattle からの回答

2026年6月4日

Hi Ron,

We really appreciate you taking the time to share this! It’s great to hear your Aptive service professional took the time to explain the service clearly and was very thorough in his work.

That level of communication and attention to detail is exactly what we strive for on every visit. As always, we’ve got this handled when it comes to making sure you understand the service and your home is cared for with thorough, reliable attention.

-Jasmine, Aptive Care Team

Aptive Pest Control - Seattle からの回答

2026年6月4日

Hi Zina,

We really appreciate you taking the time to share this! It’s great to hear your Aptive service professional checked in with you and provided polite, thorough service during the visit.

That kind of communication and attention to detail is exactly what we aim for every time. As always, we’ve got this handled when it comes to making sure your experience is clear, respectful, and your home is well cared for.

-Jasmine, Aptive Care Team

Aptive Pest Control - Seattle からの回答

2026年6月3日

Hi there,

Thank you for the great feedback! We’re so glad to hear our team has been friendly, helpful, and able to answer your questions, and that you’re seeing great results keeping pests away.

At Aptive, our goal is to make sure everything is handled with care, communication, and consistency so you can feel comfortable in your home. We truly appreciate you choosing Aptive and taking the time to share your experience.

-Jasmine, Aptive Care Team

Aptive Pest Control - Seattle からの回答

2026年6月2日

It's great to hear that you're satisfied with the treatment provided, MIKE SZYMONIK! Our goal is to provide the best service possible every time we're at your home, and knowing your needs are being handled with the high level of care you deserve means a lot to us. Thanks for being the best part of Aptive!

-Alexis, Aptive Care Team

Aptive Pest Control - Seattle からの回答

2026年6月1日

We're beyond thrilled to hear that our team did such a great job treating your home! Our number one goal is to provide the best service possible and ensure all of your concerns are handled with the care you deserve, and feedback like this really lets us know we're on the right track. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

Aptive Pest Control - Seattle からの回答

2026年5月29日

Hi Michelle,

We’re really sorry to hear about the frustration and inconvenience you experienced with the missed and rescheduled appointments. Having time set aside and then receiving last-minute cancellations is understandably upsetting, especially when it happens more than once.

At Aptive, consistency and clear communication are important to us, and it’s clear we didn’t deliver that experience here. We appreciate you taking the time to share this feedback, as it helps us identify where we need to improve so situations like this are better handled moving forward.

If you’re open to it, please reach out to socialmedia@goaptive.com directly so we can review your account and better understand what happened.

-Jasmine, Aptive Care Team

Aptive Pest Control - Seattle からの回答

2026年5月27日

Hi Gary,

Thanks for taking the time to share this, and I’m really glad to hear Spencer delivered such excellent service with strong attention to detail. I’ll be sure to pass that recognition along to him.

That said, I’m sorry for the frustration caused by the short-notice scheduling change and the way it was communicated. That’s not the experience we aim to provide at Aptive, and I understand why it felt disruptive and unprofessional.

Please reach out to socialmedia@goaptive.com directly so we can review what happened and make sure it’s properly handled. At Aptive, we’ve got this handled, and we want your full experience to match the quality Spencer provided.

-Jasmine, Aptive Care Team

Aptive Pest Control - Seattle からの回答

2026年5月22日

Hi Cindy,

Thank you for sharing your feedback. I’m sorry to hear you’re feeling this way and that you’ve noticed an increase in spiders after your service. That’s not the experience we want for our customers at Aptive.

We aim to make pest control feel simple and handled, with results you can feel confident in, so I understand your frustration with the time spent and the outcome you’re seeing.

If you’re open to it, please reach out to socialmedia@goaptive.com directly so we can review your account, take a closer look at what’s going on, and work toward getting this properly addressed.

-Jasmine, Aptive Care Team

Aptive Pest Control - Seattle からの回答

2026年5月22日

Hi Kathy,

We really appreciate you sharing this. It is great to hear your service professional was personable, thorough, and took the time to explain what he was doing during the visit. That kind of communication and attention to detail is exactly what we strive for at Aptive, because we want you to feel informed and comfortable every step of the way. We have got this handled, and we are glad we could take care of your home in a way that felt clear and reliable.

-Jasmine, Aptive Care Team

Aptive Pest Control - Seattle からの回答

2026年5月21日

Hi Susan,

We really appreciate you taking the time to share this. It’s great to hear your Aptive service professionals are consistently on time, taking the time to explain the service, listening to your concerns, and communicating clearly throughout each visit. That level of reliability and respect is exactly what we strive for every day at Aptive. We’re especially grateful for your recommendation and continued trust. You can always count on us to keep everything handled with care and consistency each time we come out.

-Jasmine, Aptive Care Team

Aptive Pest Control - Seattle からの回答

2026年5月18日

Hi there,

Thank you for choosing Aptive and taking the time to share your experience! We’re really glad to hear your service professional was on time, took the time to walk through your concerns, and explained treatment options clearly. That kind of communication and attention to detail is exactly what we strive for on every visit. At Aptive, we want you to feel confident that your home is in good hands and that every concern is fully handled with care and transparency. We truly appreciate you being a part of Aptive!

-Jasmine, Aptive Care Team

Aptive Pest Control - Seattle からの回答

2026年5月19日

Thank you for sharing this with us, Susie. I’m glad to hear the service professionals themselves have been great to work with, though I’m sorry the overall value of the service hasn’t felt right for you.

We’d like the opportunity to review your account and service details to better understand your concerns and see how things have been going on your end. Please reach out to us at socialmedia@goaptive.com with your service address, and we’ll take a closer look. We're here to help in any way we can!

-Alexis, Aptive Care Team

Aptive Pest Control - Seattle からの回答

2026年5月14日

We really appreciate your feedback, Lynette! It’s wonderful to hear how smoothly everything has been going for you. Having a consistent schedule and knowing the service will be handled whether you’re home or not really does make a difference, and I’m so glad that routine has brought you peace of mind. Hearing that your covered deck has gone from being unusable to a space you can comfortably enjoy is exactly the kind of outcome we hope to deliver. Creating that kind of improvement for your home is what our team strives for every day.

We’re truly grateful you’ve chosen Aptive to help care for your pest concerns and to be part of your home’s ongoing protection!

-Alexis, Aptive Care Team