Aptive Pest Control - Tucson レビュー 81

Aptive Pest Control - Tucson からの回答

2026年6月12日

Hi Chris and Shannon,

We’re really sorry to hear about this experience, and I completely understand why you feel disappointed and frustrated. What you described regarding the short service time, lack of visible treatment, missed areas, and bait box concerns is not the level of service we aim to provide.

It’s especially concerning to hear this happened during your second contract with us after giving Aptive another try. We truly appreciate that trust, and I’m sorry we didn’t meet it this time. We’d really like the opportunity to review your service in detail and understand exactly what happened so we can address it properly.

Please reach out to socialmedia@goaptive.com so we can take a closer look at your account and work toward making this right.

-Jasmine, Aptive Care Team

Aptive Pest Control - Tucson からの回答

2026年5月28日

Hi Harper,

Thank you for sharing this and for choosing Aptive. We’re glad to hear you’re happy with the rodent and insect protection.

That’s exactly what we aim for at Aptive, making sure both pests and concerns are fully handled so you can feel confident your home is protected year-round. We appreciate your feedback and your trust in us!

-Jasmine, Aptive Care Team

Aptive Pest Control - Tucson からの回答

2026年5月13日

Hi Dawn,

Thank you for taking the time to share this feedback. We’re really glad to hear your Aptive service professional was friendly and knowledgeable and took the time to answer your questions. That combination of clear communication and helpful service is exactly what we aim for every visit.

We appreciate your trust in Aptive, and we’ve got this handled on our end to keep delivering that same reliable, informative experience for your home moving forward.

-Jasmine, Aptive Care Team

Aptive Pest Control - Tucson からの回答

2026年5月8日

Hi Denise,

Thank you for taking the time to share your feedback. I’m glad to hear you had a good service experience with Aptive. We work hard to make sure every visit is straightforward, reliable, and meets your expectations.

At Aptive, I focus on making sure your pest concerns are taken care of properly and consistently, because when your home is protected, it should feel like everything is handled without hassle. We truly appreciate you being part of the Aptive neighborhood.

-Jasmine, Aptive Care Team

Aptive Pest Control - Tucson からの回答

2026年5月6日

It’s great to hear the service professional was on time, knowledgeable, and efficient during your treatment, Jim! That kind of professionalism helps make the process smooth and straightforward, and we're so glad it stood out to you. Thank you for choosing Aptive to handle your pest concerns!

-Alexis, Aptive Care Team

Aptive Pest Control - Tucson からの回答

2026年4月29日

Hi Jon,

We really appreciate you sharing this, thank you. It’s great to hear you’ve had another good experience with Aptive and that you’re feeling confident enough in the service to add termite protection as well, that trust means a lot to our team.

At Aptive, we want you to feel like everything is handled and covered with care, from routine service to more specialized protection like termites. Thanks for choosing Aptive and continuing to be part of our community, we’re glad to have you with us.

-Jasmine, Aptive Care Team

Aptive Pest Control - Tucson からの回答

2026年4月28日

Hi Randy,

I really appreciate you sharing this, and it’s great to hear Ali showed up on time, was thorough, and took the time to understand your concerns. That level of attentiveness is exactly what I aim for at Aptive, making sure every visit feels clear, intentional, and focused on what matters most to you.

Thank you for choosing Aptive, I’m glad we could keep things handled for you, and I look forward to continuing that same standard moving forward.

-Jasmine, Aptive Care Team

Aptive Pest Control - Tucson からの回答

2026年4月22日

Hi James,

Thanks so much for sharing this, we really appreciate the feedback and are glad to hear Omar provided a great, professional experience and took the extra step to leave you additional traps for peace of mind. It’s especially great to know you’ve seen your insect and rodent concerns improve with Aptive service, that’s exactly the kind of result we work hard to deliver. At Aptive, we’re focused on making sure everything is handled thoroughly and thoughtfully so you can feel confident between visits. We appreciate you choosing Aptive, and we’re always here to keep things handled for your home whenever you need us.

-Jasmine

Aptive Pest Control - Tucson からの回答

2026年4月16日

It’s great to hear the updated communication system is working well for you and that the service has continued to feel seamless, Lorren! We’re also glad every service professional you’ve met has been polite and knowledgeable. That consistency is something we work hard to maintain. Thank you for choosing Aptive to handle your pest concerns. We really appreciate having you with us!

-Alexis

Aptive Pest Control - Tucson からの回答

2026年4月13日

Hi Laurie,

Thanks so much for the feedback, we really appreciate it. I’m glad to hear your service professional was polite and punctual, but I’m sorry the communication didn’t feel as attentive as you would’ve liked this time.

At Aptive, we aim to really listen and tailor each visit, so we’ll make sure this is handled and used as coaching moving forward. We appreciate you choosing Aptive and trusting us with your home.

-Jasmine

Aptive Pest Control - Tucson からの回答

2026年4月13日

We really appreciate you taking a moment to share this, Al. It’s great to hear that our service professional provided friendly and thorough service during your visit. We’re glad the experience felt smooth and well taken care of. Thank you for being a valued part of Aptive and for choosing us to handle your pest concerns!

-Alexis

Aptive Pest Control - Tucson からの回答

2026年4月6日

Hi Kellie,

Thank you for sharing your feedback. At Aptive, we want every part of your experience to be fully handled, from the service itself to account management. We understand your concerns regarding pricing and cancellations and want to make things as clear and easy as possible. Please reach out to us at socialmedia@goaptive.com so we can review your account and ensure everything is handled properly moving forward.

-Jasmine

Aptive Pest Control - Tucson からの回答

2026年3月30日

Hi Rita,

We’re thrilled to hear that Ali provided courteous, thorough, and attentive service! At Aptive, we take pride in making sure every pest concern is fully handled, from identifying the problem to following up with detailed care, so you can enjoy a home that’s comfortable and worry-free.

-Jasmine

Aptive Pest Control - Tucson からの回答

2026年3月27日

We really appreciate you taking a moment to share your concerns. Aptive does offer monthly payments, which is a customers total annual cost simply broken down into 12 predictable payments while treatments are automatically scheduled based on the selected plan's treatment frequency. This really helps with our customers who live in areas where pests are more prominent, especially during the warmer season, when additional treatments may be necessary. Monthly billing, as mentioned, keeps everything predictable and ensures we're on call for our customers without having to spend extra money.

However, we understand this may not be ideal for everyone, and some may prefer to pay the full amount after each completed treatment. If you’d like us to take a closer look at your account and the concerns you’ve raised, please email socialmedia@goaptive.com with your service address and any relevant details so we can review everything and help handle things with the care you deserve. We're here for you!

-Alexis

Aptive Pest Control - Tucson からの回答

2026年3月27日

Hi Timothy,

Thank you so much for sharing your experience! I’m thrilled to hear that our team has consistently provided effective, professional service and clear communication over the years. It’s wonderful to know that our follow-ups and attention to detail have made a difference for you.

At Aptive, we take pride in making sure every visit is fully handled, from assessing your needs to delivering results, so you can feel confident your home is protected. We truly appreciate you choosing Aptive and being part of our neighborhood. You can always count on us, we’ve got it handled!

-Jasmine

Aptive Pest Control - Tucson からの回答

2026年3月26日

Thanks for sharing this, Kate! We're so happy you appreciated the detailed pictures and updates about your treatment. Our team is dedicated to ensuring that you are informed and satisfied with our services, and it's wonderful to know that this approach is making a positive impact. If you ever have any questions or need further assistance, please don't hesitate to reach out. We appreciate having you as a part of Aptive!

-Alexis

Aptive Pest Control - Tucson からの回答

2026年3月23日

Hi there,

Thank you for sharing your experience! We’re glad to hear that our Aptive service professional was thorough, knowledgeable, and provided helpful recommendations.

At Aptive, we take pride in making sure every service is handled with care and expertise, so our customers feel confident their home is well taken care of. We truly appreciate you choosing Aptive and being part of the neighborhood!

-Jasmine

Aptive Pest Control - Tucson からの回答

2026年3月18日

Hi Judith,

Thank you for taking the time to share your feedback, we really appreciate it. We’re glad to hear that your service professional was both pleasant and efficient, that’s exactly the kind of service we strive to provide at Aptive. We truly appreciate you choosing Aptive and being part of the Aptive family.

-Jasmine

Aptive Pest Control - Tucson からの回答

2026年3月16日

Hi Kathy,

Thank you for sharing your feedback! We’re thrilled to hear that Aptive has helped keep your home protected over the years and that our service professionals have been courteous and efficient. It’s wonderful to know that you would recommend our services, and we truly appreciate your loyalty and being part of the Aptive neighborhood!

-Jasmine

Aptive Pest Control - Tucson からの回答

2026年3月16日

Hi Connie,

Thank you for sharing your feedback! We’re thrilled to hear that Roman provided attentive and comprehensive service to meet your needs. At Aptive, we take pride in having service professionals who deliver effective pest control while ensuring each customer feels heard and well cared for, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine