Aptive Pest Control - White Plains レビュー 53

Aptive Pest Control - White Plains からの回答

2026年1月16日

Hi Richard,

Thank you for sharing your experience! We’re thrilled to hear that Nick provided efficient, thorough, and polite service while accommodating your needs. Delivering professional, attentive, and reliable service is always our goal at Aptive, and it’s wonderful to know that Nick reflected that during your visit. We’ll be sure to pass along your kind words. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.

-Jasmine

Aptive Pest Control - White Plains からの回答

2025年12月15日

Hi Marella,

Thank you for sharing your feedback! We’re thrilled to hear that our team is professional, communicates clearly, and provides a thorough, clean job. At Aptive, we take pride in delivering attentive and reliable service to every home we visit.

We truly appreciate you being a part of the Aptive community and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - White Plains からの回答

2025年12月8日

Hi there,

Thank you for sharing your experience. I completely understand your frustration, especially when the bee issue you were primarily concerned about wasn’t resolved, even after multiple visits. That’s not the level of service we aim to provide at Aptive, and I truly apologize for the repeated inconvenience you experienced during your BBQs.

While I see that the ant issue was addressed, it’s clear we fell short on the bee problem, and I understand why this led to your decision to cancel. Your feedback is important and will be shared with our team so we can improve how we handle situations like this in the future.

I appreciate you giving Aptive a chance to help with your pest concerns, and I’m sorry we didn’t meet your expectations.

-Jasmine

Aptive Pest Control - White Plains からの回答

2025年12月3日

Hi Deborah,

Thank you for taking the time to share your experience! We’re thrilled to hear that our team was able to identify and address your specific pest concerns, and that our communication and flexibility made a difference for you.

At Aptive, we take pride in providing targeted, effective solutions while keeping your home safe and comfortable. It’s wonderful to know that your pest issues were resolved in time for the summer, we love hearing results like this!

We truly appreciate having you as part of the Aptive family and are always here if you need anything in the future.

-Jasmine

Aptive Pest Control - White Plains からの回答

2025年11月3日

Hi there,

Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re thrilled to hear that our team consistently provides professional, friendly service and keeps you informed every step of the way. Our service professionals take pride in delivering thorough and attentive care, and it’s wonderful to know that reflected in your visits.

We truly appreciate your trust in Aptive and your feedback. It inspires our team to continue providing exceptional service for every home we protect.

-Jasmine

Aptive Pest Control - White Plains からの回答

2025年10月30日

Hi Steven,

Thank you for sharing your experience! We’re thrilled to hear that after a year of monthly treatments you’re still seeing excellent results. At Aptive, we take pride in providing consistent, effective service to keep your home and yard protected.

We appreciate you being a valued part of the Aptive neighborhood and look forward to continuing to serve you!

-Jasmine

Aptive Pest Control - White Plains からの回答

2025年10月27日

Hi Peter,

Thank you for sharing your feedback. We’re glad to hear that Nick provided great service. At Aptive, we take pride in our service professionals who are dedicated, knowledgeable, and committed to delivering a positive experience for every customer.

We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service for your home.

-Jasmine

Aptive Pest Control - White Plains からの回答

2025年10月20日

Hi Ronelle,

We’re thrilled to hear that our service professionals have been friendly, knowledgeable, and efficient! At Aptive, we take pride in having a team that not only provides effective pest control but also makes sure our customers feel supported and informed. Thank you for being a valued part of the Aptive neighborhood!

-Jasmine

Aptive Pest Control - White Plains からの回答

2025年10月9日

Hi Thor,

Thank you for taking the time to share your experience. I completely understand how frustrating it must have been to feel that your service was not completed properly and that your attempts to reach us went unanswered. That’s not the level of service or communication we strive to provide, and I truly want to make this right.

At Aptive, we expect every service professional to provide thorough and effective treatments, and it’s concerning to hear that your visit did not meet that standard. I’d like the opportunity to review your account, ensure accurate notes are in place, and schedule a reservice that fully addresses your home’s needs.

Please reach out to us directly at socialmedia@goaptive.com so we can get this resolved as quickly as possible. We value you as part of the Aptive neighborhood and appreciate the chance to restore your trust in our service.

-Jasmine

Aptive Pest Control - White Plains からの回答

2025年10月2日

Hi Frank,

We appreciate you sharing your feedback. We’re sorry to hear that your experience with our scheduling and service did not meet your expectations. At Aptive, we aim for transparency and consistency from the moment a customer signs up, and it’s clear we fell short in your case.

We’d like the opportunity to review your account, clarify any discrepancies, and ensure your concerns are addressed. Please reach out to us at socialmedia@goaptive.com so we can work directly with you to improve your experience. Thank you for being part of the Aptive neighborhood and giving us the chance to make this right.

-Jasmine

Aptive Pest Control - White Plains からの回答

2025年9月24日

Hi Leigh,

Thank you for sharing your experience! We’re thrilled to hear that our Aptive team was personable, fast, efficient, and friendly. Delivering service that is both effective and approachable is exactly what we strive for on every visit. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home with the same level of care.

-Jasmine

Aptive Pest Control - White Plains からの回答

2025年9月18日

Hi Rick,

Thank you for sharing your feedback. We’re glad to hear you’ve had a great experience with Aptive, but we understand that the lack of a specific time frame for your service can be frustrating. At Aptive, we want scheduling to be clear and convenient, and your feedback helps us improve. Please reach out to us at socialmedia@goaptive.com so we can discuss ways to make your service notifications more precise and ensure your experience meets your expectations.

-Jasmine

Aptive Pest Control - White Plains からの回答

2025年9月15日

Hi there,

Thank you for sharing your experience with us! We’re so glad to hear that having the same service professional has built trust and consistency for you. At Aptive, we work hard to ensure our customers feel confident in the care we provide, even when you’re not at home. We’ll make sure your service professional knows how much you appreciate his reliability and attention to detail. Thanks for letting us be your partner in keeping your home protected!

-Jasmine

Aptive Pest Control - White Plains からの回答

2025年8月7日

Hi Justina,

Thank you so much for your kind and detailed feedback! We’re delighted to hear that our service professionals take the time to explain their work and address your needs with care and professionalism—that’s exactly what we aim for at Aptive.

It’s equally great to know that our customer service team has met your expectations and supported you throughout. Your satisfaction means a lot to us, and we’re grateful to have you as part of the Aptive family.

If there’s ever anything more we can do to assist, please don’t hesitate to reach out. Thanks again for choosing Aptive!

-Jasmine

Aptive Pest Control - White Plains からの回答

2025年8月4日

Hi Jon,

Thank you for sharing your experience. We’re so sorry to hear about your wife’s reaction—yellow jacket nests can be incredibly dangerous, and we’re relieved to know she’s okay and that our treatment helped resolve the issue.

It’s great to hear that your service professional took the time to explain the solution thoroughly and address the problem with care. At Aptive Environmental, safety and clear communication are at the heart of what we do, and we’re grateful you trusted us during such a serious situation.

We’re honored to have you as part of the Aptive family and are here any time you need us. Thank you again for your feedback and for allowing us to help protect your home.

-Jasmine

Aptive Pest Control - White Plains からの回答

2025年7月30日

Hi Teresa,

We’re so glad to hear you’ve had a positive experience with Aptive! Providing professional service and clear communication is something we truly care about, so it means a lot to know that stood out to you. Thanks for being a part of the Aptive family—we appreciate your trust in us!

-Jasmine

Aptive Pest Control - White Plains からの回答

2025年7月29日

Hi Jimmy,

Thank you so much for your thoughtful review! We're thrilled to hear that our team’s professionalism, courtesy, and extra effort have stood out to you. Clear communication and going above and beyond are key parts of the service we aim to deliver every time at Aptive.

We truly appreciate your trust and the opportunity to protect your home. Thanks for being a valued part of the Aptive family—we look forward to continuing to exceed your expectations!

-Jasmine

Aptive Pest Control - White Plains からの回答

2025年8月1日

Hi Elana,

Thank you for sharing your experience! We’re glad to hear our service professional kept you informed every step of the way with advance texts and photos of the work performed. At Aptive, clear communication and transparency are key to providing peace of mind along with effective pest control.

We appreciate you being part of the Aptive family and look forward to continuing to serve you with the same level of care and attention.

-Jasmine

Aptive Pest Control - White Plains からの回答

2025年7月31日

Hi Kathleen,

Thank you for sharing your experience! We’re thrilled to hear our team is consistently on time, courteous, and thorough—those are the values we hold dear at Aptive Environmental. It’s even better to know the spider crickets and rats have been taken care of so you can enjoy your home worry-free.

We truly appreciate you being part of the Aptive family and look forward to continuing to protect your space with the same dedication.

-Jasmine

Aptive Pest Control - White Plains からの回答

2025年6月16日

Hi Leesa,

Thank you for your feedback. I’m sorry to hear that our team hasn’t had the specific products like Zevo or mouse traps available during your visits. At Aptive, we strive to come prepared with the right tools and treatments to address each customer’s unique needs.

I appreciate you bringing this to our attention, and I’ll be sure to share your concerns with our team so we can improve inventory availability moving forward. If you’d like, please reach out to us at socialmedia@goaptive.com directly so we can better understand your needs and ensure the right solutions are ready for your next service. We value your business and want to provide the best possible experience with Aptive.

-Jasmine