Appears to be an extremely good quality shower at a very competitive price . Beautifully wrapped inside the box. It hasn’t been installed yet so can’t comment on how it performs. Super fast delivery... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The kitchen tap arrived on time as expected. The tap was packaged nicely protecting it from scratches and other damage. I just had it installed yesterday, as plumber’s availability is a premium! Ho... もっと見る
企業が回答しました
Quality product, even better than we'd hoped for. Fast free delivery, good communication and very competitive prices. Extremely happy with my purchase. Would definitely recommend this company.
We needed a small bath for a compact space, for which there is limited choice. Although the Imex 1300mm bath from Aquarius wasn't the cheapest of the selection, it was definitely the best choice. The... もっと見る
4.5
優良
74件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 33％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good quick service
2025年1月21日
Great communication and delivery
Great communication and delivery, updated by tracking .
Delivery driver was great, pallet delivery to footpath outside my front door. Bath well protected on pallet.
Took 10 mins to get bath off pallet and into house
2025年1月13日
Good company to deal with.
From making the decision to purchase from Aquarius the process was very simple. The level of communication was excellent and I was kept fully informed. Delivery was efficient.
I am not an expert on showers but the product seems very well made. The shower kit arrived in a substantial box with all components well protected.
From this one experience I would recommend Aquarius without reservation.
2025年1月10日
Nothing is clear on website since…
Nothing is clear on website since placed my order on 21st and it's clear showing 1 to 2 working days delivery, cost me labour and not receiving my item yet,finally they reopen and very rude agent answer my phone and argue that when I order I have to check the delivery and return 🤣🤣, funny enough because when everyone place order they can see delivery period under the item confirm 1-2 working day and once you click on order you go to payment method, but your customer agent even don't know when I receive the order and he said I have to wait till delivery company will text me,
My advise stay away and will never again deal with this company
Extremely not recommended
2024年12月29日
Aquarius Bathrooms からの回答
I am sorry to hear that you did not receive your goods in time for your fitter. We, like most businesses, closed for the festive period and as such were not able to fulfill any orders until we re open, we also close our sales and customer service lines during this time.
We do put a sign on every page of the site to advertise the christmas delivery schedule in order to ensure that customers are fully informed but I understand this may have been missed in this instance. Please accept our apologies for any inconvenience this may have caused and rest assured your goods will be delivered in the agreed working day schedule.
Misleading delivery windows promised
Toilet ordered during sale. Chosen because the product page specifically specified 'In Stock - Delivery in 1-2 days'. Ordered from this company because item was needed asap, and was then notified the first available delivery date was 11 days following the order placed. Contacted customer services who responded quickly but informed me that the toilet was actually not in stock, hence the delivery timings offered. Did offer an alternative item that could be dispatched quickly, but this didn't meet any of the spec of the ordered toilet so wasn't suitable. Expressed concern that the product page with delivery time was misleading, but company didn't update this despite being made aware. Refund received 10 days after placing order. 2* as customer services easy to reach and at least they responded, however unimpressed at their lack of concern around incorrect product descriptions and misleading incorrect information that may sway a customer into choosing them over another, when they cannot deliver on their promises.
2024年11月23日
自発的なレビュー
Aquarius Bathrooms からの回答
Firstly please accept our apologies for the inconvenience this has caused.
This particular product is despatched from a central warehouse using one of the most advanced couriers in the industry, our website is designed to always accurately reflect the stock levels at this location.
A problem was discovered within the packaging, causing the product to arrive chipped in the same place. As a result, the decision was made to halt delivery of the product until this could be corrected. During this time, our site advertised the product as in stock, which was correct, but did not reflect the now extended delivery times caused by the issue.
I really appreciate your feedback, and we are taking steps to ensure this issue can’t happen again.
This wasn’t a situation that we had anticipated could happen.
We strive to make sure the website is accurate at all times but moreover we really pride ourselves on our team, who can be contacted during working hours to answer any questions at all.
No hassle , even though I made it hard for them !
Great company with excellent comunication .
I made a couple of errors ordering and Jon sorted it out no problem
2024年11月19日
Would definitely use again
Great products and very speedy delivery. Would definitely use again.
2024年10月28日
Aquarius Bathrooms からの回答
Thank you for taking the time to write a review, its greatly appreciated.
Aquarius Bathrooms からの回答
Many thanks for the kind review.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。